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How would you rate Crutchfield?
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Massachusetts
1 review
1 helpful vote
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The best service..
April 15, 2020

This my first time I have ordered and very happy I did. You do save money in the long run. I would order from them in a heartbeat..

Date of experience: April 15, 2020
Wisconsin
2 reviews
0 helpful votes
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First time buyer
October 4, 2018

I am loving my new Yahama Sound bar. Great price and fast free shipping.
This was my first order but definitely will not be my last!

Date of experience: October 4, 2018
Florida
1 review
0 helpful votes
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Great!
February 6, 2019

Excellent people to deal with. Good price great people, quick shipping. Doesn't get better than this.

Date of experience: February 6, 2019
Maryland
1 review
1 helpful vote
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Can't be better
February 19, 2021

Spectacular support and great products at a competitive price. They help before and after the purchase.

Date of experience: February 19, 2021
Missouri
1 review
1 helpful vote
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The company recommended high quality products and matched them to my needs. Very helpful and friendly.

Date of experience: May 29, 2021
Tennessee
1 review
0 helpful votes
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I am trying to find EXACTLY what I want for my boat speakers and they have been great helping me. Still not there but hopefully soon I will have some I like.

Date of experience: March 28, 2018
Pennsylvania
1 review
0 helpful votes
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All Good
March 9, 2018

Fast shipping, good products, and everything you need for installation was included automatically and fits great

Date of experience: March 9, 2018
Colorado
1 review
1 helpful vote
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Exceeded my expectations
January 21, 2020

Fast delivery and well packaged. Better than expected product and service. Easy installation with instructions emailed.

Date of experience: January 21, 2020
Mississippi
1 review
1 helpful vote
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Fast delivery
November 12, 2020

Fast delivery. Tech team very helpful and responsive. Easy to use directions. Very satisfied with product.

Date of experience: November 12, 2020
Arkansas
1 review
1 helpful vote
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I am a believer!
December 6, 2020

I can not remember ever receiving better service from an online provider than from Crutchfield.
Serious.

Date of experience: December 6, 2020
Massachusetts
1 review
1 helpful vote
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Kept me informed of the delivery. Well packed and fast delivery. I couldn't be more satisfied. Highly recommend.

Date of experience: May 22, 2021
Jim M.
California
1 review
0 helpful votes
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Worked with Kristina to order entire system-Head unit, Alpine Amp and speakers.

Super helpful and knowledgeable. Great job.

Date of experience: March 6, 2018
California
1 review
0 helpful votes
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Fantastic
November 12, 2018

Again Crutchfield came through. Fantastic customer service. Creat price and speedy delivery. Easy install. Works great. Great instructions.

Date of experience: November 12, 2018
Texas
1 review
1 helpful vote
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Lied about shipping
October 8, 2018

Website said I would receive my shipment in 3days. Going on 6 days and I have not received it yet. BIG LIE

Date of experience: October 8, 2018
California
1 review
0 helpful votes
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Got right to the issues and selected my product, explained the rebate, and helped me find a cool extra item. Very helpful and easy to order.

Date of experience: July 19, 2019
Arkansas
1 review
0 helpful votes
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Just give them a call and they'll walk you through any questions that you will have, with the great customer service since the mid '90s

Date of experience: April 13, 2019
California
1 review
0 helpful votes
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I have purchased all of my home & auto stereo/TV equipment & Crutchfield is great to work with, before during and after the sale.

Date of experience: July 24, 2019
Minnesota
1 review
0 helpful votes
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Great buying experience with Crutchfield. Arrived on time. The smart dimmer switch is a great addition to a Brilliant Smart home system.

Date of experience: December 6, 2020
Nevada
1 review
0 helpful votes
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Crutchfield always has so much to choose from for audio! If you only have a limited budget or if you want extreme sound they have it all

Date of experience: February 15, 2018
Illinois
1 review
1 helpful vote
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Very happy w/the service. I ordered a radio w/out back up camera capabilities & they did a no hassle exchange for me for one that did. THANKS.

Date of experience: December 28, 2019

Overview

Crutchfield has a rating of 3 stars from 1,616 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Crutchfield most frequently mention and use ups. Crutchfield ranks 11th among Electronics sites.

service
164
value
174
shipping
176
quality
169