• Crisdress Official

Overview

Crisdress Official has a rating of 1.0 stars from 28 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Crisdress Official most frequently mention return policy problems. Crisdress Official ranks 2214th among Women's Clothing sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
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Critical highlights

  • The three items I ordered which I finally got after about 8 weeks.
How would you rate Crisdress Official?
Top Critical Review

“DO NOT PURCHASE FROM CRISDRESS!”

Christine Y.
2/29/20

I ordered three items last July, 2019 that all turned out to be way too big and I returned them and here it is February 29th, 2020 and they claim they didn't receive them. BOGUS! I have the tracking information. DO NOT EVER BUY ANYTHING FROM CRISDRESS! I have wrote them several zillion times asking for a refund for the items I returned and shipped back to them and they do not respond nor have they credited me.

Reviews (28)

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items (16)
Thumbnail of user christiney84
1 review
1 helpful vote
February 29th, 2020

I ordered three items last July, 2019 that all turned out to be way too big and I returned them and here it is February 29th, 2020 and they claim they didn't receive them. BOGUS! I have the tracking information. DO NOT EVER BUY ANYTHING FROM CRISDRESS! I have wrote them several zillion times asking for a refund for the items I returned and shipped back to them and they do not respond nor have they credited me.

Tip for consumers:
Do not order from Crisdress as they will not respond to returns, exchanges or credits.

Products used:
NONE - Ordered three dresses in the same style different colors and the sizing was off even though I read all the reviews. I ordered a medium based off of my size and the sizes listed on their web site and the dress was way too big (like a sack!) and the quality was VERY CHEAPLY MADE!!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user carolync336
1 review
1 helpful vote
December 9th, 2019

I purchased several items this summer from Crisdress. I returned two of the items, and STILL HAVE NOT received my refund. I emailed them the proof of the return, and still no refund. They just keep telling me that they have not received it.
DO NOT EVER BY ANY MEANS ORDER ANYTHING FROM THIS SCAM OF A COMPANY

Service
Value
Shipping
Returns
Quality
Thumbnail of user emilyc284
1 review
3 helpful votes
July 16th, 2019

I ordered 4 items, only 1 of them actually looked and felt like the photo and description. Not only that but it took 30+ days to arrive. After receiving the products and realizing how terribly made they were, I emailed the company (as stated on the return process on their site) and they barely agreed to accept my returns but now have denied receiving my USPS package to China 35 days after I sent them. Don't waste your time or money!

Thumbnail of user hannahs172
1 review
1 helpful vote
November 13th, 2019

I ordered 5 items and returned 4, they promised they would refund my money if I returned my items which I did at a cost to myself of £20! They have had my returned since 15th October as I tracked my ordered via royal mail and I have still not received a refund. I have emailed them 5 times in the last three weeks and have not heard a thing! I've clearly been scammed and am FURIOUS... please DO NOT USE CASIDRESS they have not legit and there clothes are rubbish!

Thumbnail of user eileenl68
1 review
1 helpful vote
October 27th, 2019

I order sneakers and they ran way too small
And the color was not the same as in picture. Trying to get refund but have my doubts.

Thumbnail of user michaelb2701
1 review
1 helpful vote
October 22nd, 2019

Fabric was thin and colors were off. Requested a return but based on all the reviews won't hold my breath!

Thumbnail of user mld18
1 review
3 helpful votes
June 30th, 2019

Clothing was 1/10 as nice as shown on website. Material appeared to be reused/reswen. Customer service email offered me less money than what I paid to keep the items, said it would be too difficult for me to return items to China, and refused to give me return instructions on four attempts.

Will be disputing with my CC company -- thought I'd post here to save others this trouble.

Thumbnail of user robinh302
1 review
5 helpful votes
July 29th, 2019

This is false advertising, pretending to be a company in the US but really in China. The three items I ordered which I finally got after about 8 weeks. The items were no way adult sizes and the quality was so so poor. I was told that it was to expensive for me to return the items, they would give me $9.00 for my $100.00 order? Also that they would give me 15% on my next order! Do not ever order from this company because you will be so disappointed and will never get your money back. WHAT A JOKE!

Thumbnail of user ashleyd239
1 review
5 helpful votes
August 8th, 2019

I can't even call this a company - I have never in my life seen anything like them - I had the same experience as all the others that have written reviews - took 10 weeks to receive my order that total $150 - the items were not worth $10 - contacted them to return and they told me they don't make much profit - could I just keep that items and give away to my friends or sell for cheap - and they offered me $10 and a discount on another order! They are out of China, but everything shows up as California. I am disputing the charge - DO NOT ORDER FROM THEM

Thumbnail of user tiffanyd106
1 review
4 helpful votes
August 31st, 2019

Same as everyone else's story, crappy clothes that could fit a toddler, refusal to refund. I disputed with BofA but it didn't help. I felt like a total idiot being scammed.

Thumbnail of user katheriner95
1 review
5 helpful votes
June 26th, 2019

Thin, cheap material with poorly-sewn hems and seams. No exchanges allowed and no returns "just because you do not like the item", per website return policy. Website states they will accept returns for items which do not match the advertised photo, indicating that the items are replicas, or for items of poor quality, but ask for photo evidence that this is the case. Only an email address is available to start a complaint or request a return. Items ship from China, which was not made apparent, and delivery was several days late.

Thumbnail of user tamis61
1 review
1 helpful vote
October 26th, 2019

I ordered five items. They do not fit and are poor quality AND it's impossible to return. I spent over $180 on several sweaters and tops... theu offered me a measly $15 dollars. No returned label as shipping would have to be on be and that was outrageous!,,

Thumbnail of user danielled179
1 review
3 helpful votes
July 16th, 2019

I ordered a dress, jumpsuit, and shirt. The dress was made out of paper towels and would be lucky to fit a toddlers thigh. The jumpsuit has rips everywhere and the seam was busted. The shirt came with a huge stain right on the front! To top it off, when I went to return all 3 items because their website promises easy returns, they wouldn't let me! They said word for word "our profit is too low to allow you to return". A company can't be run without customers, so you might want to think of them before your profit! I wish I could give them 0 starts. Do not waste your money.

Thumbnail of user katg29
1 review
3 helpful votes
June 27th, 2019

Never received my purchase. Been over 22 WEEKDAYS (over a month since purchase) and have not received my purchase and tracking info says the product is still sitting in China. Beware, the transaction shows the payment was processed to a company called Berry Moda, which is also a SCAM with many complaints on this site and on social media of not receiving their product and poor quality.

Tip for consumers:
Beware, the transaction shows the payment was processed and to a company called Barry Moda, which is also a SCAM with many complaints on social media of not receiving their product and poor quality.

Thumbnail of user debbieb3
2 reviews
11 helpful votes
September 24th, 2019

And its Casidress... The products seems quite nice, but two of the tops shown in their photos are advertised as circle necks and shown with the girls wearing them off the shoulder, one cream with the word blonde on it, the other navy with slogan Love Peace Begins. There is not a cat in hells chance that anyone could wear these off the shoulder, they are far too small and tight to do this. Literally a ten year old just tried both tops on, and they could slip one side down the shoulder, thats how tight they are.
A blatant attempt at false advertising, and now given the complaints above, its evident this company is based in China, no wonder they've made the necks large enough for a ten year old to actually wear them off the shoulder, they have no realistic idea about sizing. DO NOT BOTHER purchasing from this company, what a joke, i wont waste my time contacting them either, given everyone elses comments. WHAT A JOKE, i think i saw this advert on instagram or facebook i will be contacting them in due course. Off the shoulder tops by ar**.

Thumbnail of user kerryg57
1 review
2 helpful votes
July 27th, 2019

I bought $280 worth of clothing from here. I know... stupid. It took 7 weeks to get here. I did not like one single item. I'm trying to return it all. Nope. Best they can do so far is credit me $27. Wait! What?!?! I'm going to keep fighting. If I could give no I would!

Thumbnail of user kellys494
1 review
4 helpful votes
August 8th, 2019

Terrible product and returns. The quality is horrible and the sizing is way off. I paid international shipping to return the items for "full refund" an they would not refund my purchase as they claimed I had worn the items. This is false as they items did not fit. Do not buy anything from them! Order #*******

Thumbnail of user victoriam269
1 review
4 helpful votes
September 6th, 2019

They changed their name and if you comment on Facebook they block you. Crap clothes and no refund ~ I even paid $30 to ship back to China and nothing. Total scam!

Thumbnail of user nancyi42
1 review
3 helpful votes
July 6th, 2019

The dresses were cheap fabric and I wanted to return them. They would not give me their return address (as stated in their online return policy), choosing to refund me $7 on a $75 purchase. I will give the dresses to a charity, but would never order from this entity again.

Thumbnail of user jamilaw4
2 reviews
3 helpful votes
September 26th, 2019

The charge came across my account under Crisdress however the name on instagram is Dailygirlm. Do not order from this company, the clothes are not quality and getting a refund has been all but impossible. All the reviews on the site where 5 stars which should have been my first clue.

Thumbnail of user jeanetted43
1 review
4 helpful votes
July 6th, 2019

It takes forever to get your purchase and then when it finally comes the material is cheap and the sizes are way off. The return policy is awful! Stay away, this is truly a case of buyer beware.

Thumbnail of user carlac139
1 review
2 helpful votes
July 10th, 2019

They claim returns are possible but will not accept them
They offered me $10 on a $76.50 order
BAD business and false advertising
Company is in China not US
DO NOT order!

Thumbnail of user bernadetteh25
1 review
4 helpful votes
July 29th, 2019

I ordered fom Crisdress received my order... terrible clothes! I tried to return and they actually suggested to me to sell the items on my own to someone else! What a joke i probably cant even give them away!

Thumbnail of user daleneg1
1 review
3 helpful votes
July 2nd, 2019

Made a purchase, two shirts, one dress & a pair of jeans. $129 total. I finally got my stuff 1 month later. Nothing was anything like in the pictures. Cheap, thin material. The jeans were paper thin and not even close to what they were supposed to be. I sent them an email saying I wanted to return and get a refund. Six emails later, after being bribed to keep the items, or sell them, or just give to a friend. They offered me $12, then $16, then $22 to keep them. I told them I was going to contact the BBB and my Lawyer if they didn't send me a return label. Finally they sent me the address. But to send them back to China will cost ME more money than it's worth, especially not knowing if I'll ever see my return money. So trust me when I say "Don't buy from Crisdress" EVER!

Thumbnail of user heatherd220
1 review
1 helpful vote
July 13th, 2019

I ordered two items for $62. They arrived 25 work days after I ordered, even though they said they would arrive 8-15 days. When they finally arrived, the contents inside the package were soaking wet and smelled of mildew. When I contacted customer service they said "plz don't worry" and that the smell was "dyestuff". They offered me $6 to keep the items, explaining that there was little profit in it for them, since they are located in China. I was offered to ship back, but I'd have to pay the entire shipping cost. When I explained that the reason I didn't want it was because of their poor shipping process and the items arriving mildewy and wet, that didn't change anything. Then they have the audacity to offer 15% off my next order- like I would ever order from them again. Do not order anything from Crisdress- worst experience ever.

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