Crisdress Official

I ordered 5 items and returned 4, they promised they would refund my money if I returned my items which I did at a cost to myself of £20! They have had my returned since 15th October as I tracked my ordered via royal mail and I have still not received a refund. I have emailed them 5 times in the last three weeks and have not heard a thing! I've clearly been scammed and am FURIOUS... please DO NOT USE CASIDRESS they have not legit and there clothes are rubbish!

I ordered three items last July, 2019 that all turned out to be way too big and I returned them and here it is February 29th, 2020 and they claim they didn't receive them. BOGUS! I have the tracking information. DO NOT EVER BUY ANYTHING FROM CRISDRESS! I have wrote them several zillion times asking for a refund for the items I returned and shipped back to them and they do not respond nor have they credited me.

Never received my purchase. Been over 22 WEEKDAYS (over a month since purchase) and have not received my purchase and tracking info says the product is still sitting in China. Beware, the transaction shows the payment was processed to a company called Berry Moda, which is also a SCAM with many complaints on this site and on social media of not receiving their product and poor quality.

Items are shipped from China and returns must be sent to China. This is not noted on their website. My items were ordered 28-May and did not arrive until 02-July. Crisdress website indicates up to 15 business days for delivery to the US. This is well over the business days they quote on their website. The material is not of good quality and have a chemical smell when taken out of the package; my skin had a reaction to the fabric or dyes/chemicals used. When a return is requested due to quality, which is in line with their return policy posted on their website, the return was denied and they offered $9 USD with a 15% discount for my next purchase. The total of the order was $90 USD so the $9 Crisdress offered clearly is not even close to covering the unwearable items. I ended up negotiating with them and finally, after 4-5 emails back and forth, they agreed to accept my return for 2 out of 3 items for a full refund with shipping costs being paid by myself (~$24 USD). Terrible customer service from a shady company who clearly does not care about their customers.