• Cravetv.ca

Cravetv.ca

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Cravetv.ca has a rating of 1.09 stars from 441 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Cravetv.ca most frequently mention customer service, credit card, and bell media problems. Cravetv.ca ranks 370th among TV Shows sites.

  • Service
    88
  • Value
    90
  • Shipping
    34
  • Returns
    50
  • Quality
    91
Positive reviews (last 12 months): 2.9%
Positive
1
Neutral
0
Negative
34
19
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I cancelled AGAIN online, and contacted customer service.
How would you rate Cravetv.ca?
Top Positive Review

“Great Customer Service”

Edina M.
5/14/23

Just wanted to note my sincere appreciation to the customer service department for their help. The person who assisted me was very kind and professional (issue was also resolved). I'm new with the app so I can't comment too much on that….yet.

Top Critical Review

“Terrible streaming service”

C. B.
2/20/24

I subscribed to Crave and cancelled my subscription the next day. I purchased the $9.99 package with ads but the ads literally cut in right in mid-sentence and are 50x louder than the show. Very annoying to say the least. I assume that it's Crave's way of getting you to pay more for their ad-less subscription but no thank you. I pay $5.99 for Netflix with ads but you may not see one the entire show and if you do it may be a couple 45 min in, and certainly not when someone's in the middle of a sentence! Crave TV is a joke.

Reviews (441)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (76)
Thumbnail of user sarahb3079
1 review
0 helpful votes
February 18th, 2023

I actually really like Craves content but because I only have a cell phone that I cast to my Smart TV, no laptop, no tablet.that's it, 2 devices. Because of their No Cast policy for the first subscription I have to subscribe to the more expensive $20 subscription. Honestly, for me, with Netflix and cable (included in rent), it isn't worth it. I would 100% do the first plan at like $10+ dollars...not being able to cast to my first gen smart TV is BS.

Value
Quality
Thumbnail of user briannad22
1 review
4 helpful votes
November 6th, 2018

Personally i really like all of the content that crave has to offer, i really hate using their website. It is SO slow, it ALWAYS crashes and signs me out after every episode... like what bull$#*! is that

Thumbnail of user jimr371
Jim R.
1 review
1 helpful vote
June 4th, 2019

The shows on the service are good, but its frustrating to use. Chrome is the only browser it likes, which kills me. It treats every browser on the same computer as multiple logins. You really need to up your game with the user experience, not sure I will keep this

Thumbnail of user amandaj157
1 review
6 helpful votes
July 1st, 2018

The shows they have are good it's just the software that is terrible. If you rewind it all the way to the end the show starts all over and you have to rewind again and stop just before the end. Also the search engine is bad for looking for shows. Also the only way you can see what season or episode your on is if you search the tv show or movie again. If it's added to your favorites it will not let you just click it you need to search it... May be time for an update.

Thumbnail of user carolyne81
1 review
2 helpful votes
December 16th, 2019

Driving me crazy! In the middle of programs the show will just freeze. It is terrible. No explanation, no fix.

Thumbnail of user joellel8
1 review
1 helpful vote
August 11th, 2019

We signed up for Crave to access Dr Who, and have been watching it a lot because they have several shows we like, but we aren't totally happy. First off, they charge separately for tv, movies and Stars/HBO. So Netflix is less than half the price even after they've raised the price several times. There is also an annoying tendency for the title and progress bar often stay up through play and you have to exit and restart several times to make it disappear.

Thumbnail of user rayc185
1 review
2 helpful votes
March 18th, 2019

I am checking out Crave TV. First and foremost, the audio is awful. I invested in a great surround system for a theatre like experience. I seems Crave does not stream 5.1 surround audio like Netflix does. Until they do I will staying with Netflix.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

Created for TV lovers and devoted to television, CraveTV is Canada's premium TV streaming service, providing the most robust lineup of superior television content in the country. From TV's most-acclaimed dramas and beloved comedies to documentaries, mu...

How do I know I can trust these reviews about Cravetv.ca?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Cravetv.ca?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business