Overview
Covers & All has a rating of 4.7 stars from 6,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 3rd among Home Decor sites.
Instant Feedback
Order came earlier than expected. Cushion covers fitted perfectly and look great. Brilliant service!
Cushion covers for outdoor, under cover setting which receives direct sunlight. As I ordered in 2 batches I've been able to compare fabric from earlier order to current and fabric has already noticeably faded. Very disappointed as I ordered mid range fabric with 3 year guarantee and didn't expect fabric to deteriorate in such a short time.
Hello Kay, we're sorry to hear that you're not satisfied with the material. We are committed to providing high-quality products, and it’s unfortunate that you’ve encountered this issue. Rest assured; our team will reach out to you soon to address your concerns.
Easy sizing, plenty of product & accessory options. Shipping updates & delivery time frames were updated regularly
Hey Colin! Thank you for your review! We're so glad to hear that you found the sizing process easy and appreciated the wide range of product and accessory options. It’s also great to know that our shipping updates and delivery timeframes kept you well-informed throughout the process. We truly value your support and look forward to helping with your next project!
The umbrella cover which was custom ordered to fit is great and measurements were exact and fits perfectly! Unfortunately do not order a telescopic rod to help you reach to fit the cover over and take the cover off the umbrella. It is a telescopic rod that extends out but as soon as you put any weight on the rod it just folds back into itself and is useless.
Hi Tracey! We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
It needs a lifting pole to allow anyone to get the cover on a 2.5 metre tall umbrella
Hey Brendan! Thank you for your valuable feedback! We’re glad to know you’re happy with the product. Your comment about the need for a lifting pole for tall umbrellas is a great suggestion — we understand how important ease of use is, especially for covers on higher installations. We’ll be sure to pass this along to our product team for future improvements. In the meantime, if you need any assistance or recommendations for compatible accessories, we’re happy to help!
Only the front of the cover can be rolled up, with the other 3 sides now having to remain down to enclose the space. I now have to find someone with an industrial sewing machine to put in the other 2 zippers.
Hi Chris, We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
My order was received, processed and delivered so quickly. I would, and have recommended this company to my family and friends.
Hey Leanne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Not only did the team check on whether I had requested the correct eyelets, they then held my order to let me know they would merge my orders to save me shipping costs. Very impressed! The shade sails were spot on measurement and look great. Perfect. Very happy!
Hey Rhiannon! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
As soon as I opened the parcel, I could tell that these sun shades were made and sold by a company that cares.
After buying (and returning) cheap Chinese products, this was a breath of fresh air.
Hey Ian! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover is the perfect size, looks great and is completely waterproof. It's very simple to use, taking only minutes to put on. Customer service were fantastic in making sure that all of my measurements were correct. I'm very happy with the result.
Thank you, Kes, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I was very happy with my experience with Covers & All, great price, communication and fast delivery time! Product fitted perfectly! Highly recommend!
Hey Rachel! Thank you for your kind words and for taking the time to share your experience with Covers & All! We’re thrilled to hear that you were pleased with the price, communication, and speedy delivery. It's fantastic to know the product fit perfectly and met your expectations. Your recommendation means a great deal to us, and we're grateful for your support. If there's anything you need in the future, we’re just a message away and happy to assist.
The tv cover is good quality & fits perfectly.
It would have been only 10 days from ordering to delivery, however the delivery by Fedex in Australia was not good as they won't leave parcels if know one is there to sign. However the staff at Covers & All were great with contacting myself & Fedex to finally get it delivered.
Hey Bianca! We’re so glad to hear that the TV cover fits perfectly and meets your expectations for quality! We sincerely apologize for the delivery issues you experienced with FedEx, but we’re happy that our team could assist in getting it resolved. Thank you for your patience and for choosing Covers & All. If you need any further assistance, don’t hesitate to reach out!
I bought a wicker outdoor storage box/seat that did not come with a cover so I ordered a custom made all weather cover from Covers & All. The website and customised ordering system is very easy to use, I received regular production updates and my cover arrived by free standard delivery well ahead of the due date.
Hey Brian! Thank you for sharing your experience! We're delighted to hear that you found our website and custom ordering system easy to use. It's great to know that you received regular updates and that your cover arrived ahead of schedule with free standard delivery. We truly appreciate your support and look forward to serving you again. If you ever need any assistance, please don't hesitate to reach out!
Well made but the wrong size. What I put into the order changed. Your order form technology needs work. Couldn't be bothered sending it back and won't risk another order
Hi Chris, Thank you for the feedback. We’re sorry for any inconvenience this has caused and for any confusion during the ordering process.To ensure accuracy, our system sends an order confirmation email with the exact details entered at checkout, allowing customers to review and confirm their selections. Additionally, we provide an option to verify the size on the checkout page before placing the order. Your order was processed exactly as received. That said, we truly value your feedback and will certainly review our order process to see if improvements can be made. Feel free to connect with us in case of any concerns or queries.
This is the 2nd time I've purchased a product from this company. The cover is of high quality and fits really well over our furniture. Highly recommend
Thank you, Hailey, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our products & services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
We needed a custom made outdoor cover for a bench seat. Covers & All were very specific and thorough, making sure that we had all the measurements correct before going ahead to make the cover. I really appreciate their attention to detail which resulted in a perfectly fitting cover which looks good too. Make sure that you have a tape measure handy and another person to double check your measurements. Taking photos helps too.
Hey Heather! We are delighted to hear that you are pleased with our products & services. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I placed this custom order over the phone and the salesperson was extremely helpful in ensuring this cover would be just the right fit. Cover arrived soon after and it fits perfectly. I am so happy with the quality of the material and the manufacturing. Strong, durable cover. Would highly recommend.
Hey Julie! Thank you so much for your wonderful feedback! We're thrilled to hear that our team was able to assist you in getting the perfect fit and that you're happy with the quality of the cover. We truly appreciate your recommendation and are here if you need anything else in the future!
I needed a right angled small triangle shade sail for outside kitchen window. This was difficult to source locally in the right size. It arrived very quickly. The only suggestion is to check which is up and down as the stitching is on one side and a label. I was not aware of this feature so had to install the sail with the stitching on the top. It does not affect functionality though. And only noticeable if you really look closely.
Hi Matt, Thank you for sharing your feedback! We’re glad to hear that the shade sail arrived quickly and that it meets your needs overall. We also appreciate your suggestion regarding the orientation of the stitching and label, and we’ll definitely take it into consideration for future improvements.
If you have any further questions or need assistance with installation, please don’t hesitate to raise a support ticket with us. Our team will be happy to help and ensure everything is to your satisfaction.
This is my second order & again the service, product & delivery time were excellent. Not to mention how affordable their covers are. Placing the order is super easy, they manufactured exactly as I ordered. From order to delivery was less than 2 weeks! What a great service
Hey Callie! Thank you for your feedback! We're thrilled to hear that you had another great experience with our service, product quality, and delivery time. It's fantastic to know that you found the ordering process easy and the covers affordable. We truly appreciate your support and look forward to serving you again! If you have any questions or need assistance, please don't hesitate to reach out to us
I found the website easy to use with all the relevant information needed. Was surprised how quickly delivery was for custom manufactured cover. Thanks!
Hey Dwayne! We truly appreciate your kind words! We're glad to hear that you found our website easy to use and that your custom cover arrived quickly. Ensuring a smooth ordering experience and efficient delivery is our priority, and we’re happy we could meet your expectations. Thank you for choosing us—we look forward to serving you again!
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- SILVERWATER, NSW, Australia
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Janine! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!