Overview
Covers & All has a rating of 4.7 stars from 6,121 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 3rd among Home Decor sites.
Instant Feedback
Designer came back to me a number of times to ensure measurements were correct and very happy with the product ….cover fits perfectly and should be robust enough for the front of our caravan.
WE NEEDED A COVER TO COVER OUR LARGE GENERATOR THAT IS EXPOSED TO THE ELEMENTS. THE COVER WAS MADE PERFECTLY TO SIZE AND WAS DELIVERED ON TIME. I WOULD RECOMMEND PURCHASING FROM THIS SITE.
Hey Johnny! Thank you for your review! We’re so happy to hear that the custom cover for your large generator was made to the perfect size and delivered on time. It's always great to know that our products are meeting your needs. We truly appreciate your recommendation and look forward to serving you again in the future!
I accepted the default measurements (that seemed about right) on the website after a quick, and in retrospect careless, measurement I used them as our umbrella is a fairly standard size. The one received does not fit. I suggest that no measurements are on the website when people open the page, and the need to do your own measurements is emphasised (though I know not everyone is as silly as me).
Hello Barbara, we’re sorry to hear that the order was placed with incorrect dimensions. As a custom business, we allow customers to enter their preferred dimensions when placing an order to ensure it meets their specific requirements. Additionally, we offer a "How to Measure?" guide to help customers select the right size. The product was delivered as per the order details received. However, we truly appreciate your feedback and will consider it to enhance the customer experience.
I ordered online and the product was at my front door in the time promised. The careful packaging communicated a lot about the care Covers & All take. Very happy.
Hey Kye! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Covers & All creates the Perfect customised fit for even the most complex shapes! Their team takes every measurement to ensure the best fit possible. I couldn't recommend them more highly and will definitely be using Covers & All again in the future.
Hey Kerrie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really good experience, good communication and great product quality fast delivery product fit really well and looks good 😊
Hey Steve! Thank you for sharing your experience with Covers & All! We're so glad to hear that you had a great experience—from our communication and product quality to the fast delivery and perfect fit. It’s always rewarding to know our efforts are appreciated, and we’re delighted the product looks great and met your expectations. We truly appreciate your support and look forward to serving you again in the future!
Overall alright, sales and first internet use was a little poor, but the rest of the machine is very good.
Hi Luke, Thanks for your feedback! We're glad to hear you're happy with the machine overall. We appreciate your patience with the sales process and online experience and will work on improving it. Let us know if you need any further assistance!
Study and stylish very well made custom measurements and fits perfectly
Hey Julia! Thank you for the feedback! We're so pleased to hear that your custom cover fits perfectly and that you're happy with the quality, style, and value. It’s always our goal to provide well-made, durable products that look great and perform even better. If you ever need anything else, we’d be more than happy to assist you again!
So far website easy to use. Measured TV and have put in order. Look forward to seeing if product as good as their ordering.
2nd part to review. I have received the TV cover, it is excellent, stitching is first class, excellent quality zipper, fits like a glove. Highly recommend this company. The communication was constant and only took 2 to3 weeks from order to receiving product
Hey Tania! Thank you for sharing your experience! We’re glad to hear you found our website easy to use and that the ordering process was smooth. We’re confident the product will meet your expectations, and we can’t wait for you to see it in action. If you have any questions or need assistance in the meantime, feel free to reach out.
Efficient and professional service and a good product ended up being delivered. Whas exactly what I ordered
Hey Armand! We appreciate your kind words! We're glad to hear that you found our service efficient and professional and that your order was exactly as expected. If you ever need anything else, we're always happy to help.
Might have been my fault, I didn't check the sizes after I ordered. But they could have helped me out if they wanted any future sales... Obviously they are happy with this single sale, their loss.
Hey Adrian! We sincerely apologize for the inconvenience. As we specialize in custom orders, we have delivered the product as per the order details. Our team has provided the best possible resolution. Your feedback is valuable to us and we will take it to improve the customer experience better.
Great easy to fit and delivered with quick service to the door
Hey Tom! We’re delighted to hear that your outdoor cover was a great fit and that you had a smooth experience with our quick delivery service! Your satisfaction means a lot to us, and we appreciate your support. If you ever need anything else, feel free to reach out—we’re happy to help!
Ordering process was easy and clear to understand.
Delivery was earlier than quoted.
Had some reservations about "would it fit"
Totally unfounded - it was perfect
Hey Brian! We are delighted to hear that you are pleased with our product & service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is a fantastic company. They are quick to respond to any questions and the job gets done quickly. Haven't put the covers up yet but the material it's made of is great quality. I would highly recommend Covers & All.
Hey Pamela! Thank for your feedback! We're thrilled to hear that you had a great experience with our team and that you're happy with the quality of the material. We can't wait for you to get your covers set up and look forward to assisting you again in the future. Your recommendation means a lot to us!
Not being able to source a black cover for our Gozney Arc XL pizza oven we designed a cover and had a custom coveri made by Covers & all.
The whole process was easy from start to finish with great communication throughout.
Highly recommend Covers & all.
Hey Troy! We’re pleased to hear that you had a great experience designing your custom cover for the Gozney pizza oven! It’s fantastic to know that the process was smooth and that our team provided great communication throughout. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need another custom cover or have any questions, we’d be happy to assist you again!
Great products and easy to work with.
Easy process good web site! Exactly what I ordered filled the bill properly
Hey Paul! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I ordered this to fit a corner in my garden to provide shade for my plants. It is very well made and does a great job.
The ordering process was very simple and delivery was fast.
Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We love covers and all for all our protective and decorative products, we don't go anywhere else and on this occasion we purchased multiple products and will be back.
Hey Deb! We are delighted to hear that you are pleased with our website and products. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The Covers & All design system made the design selection and measurement relatively painless. They were very responsive to our queries and we ended up with the covers being a perfect fit for our chairs.
The final product showed attention to detail and great workmanship.
Highly recommend them!
Hey Steve! Thank you for your fantastic feedback! We're thrilled to hear that our design system made the selection process seamless and that our team was able to assist you promptly. It’s wonderful to know that your covers fit perfectly and that you’re pleased with the quality and craftsmanship. We truly appreciate your recommendation and look forward to serving you again! If you ever have any questions or need further assistance, please don’t hesitate to reach out. We're always here to help and ensure everything goes smoothly for you!
The courier rang my apartment doorbell. Before I could even get to it, to answer, the courier had left. FedEx did not notify me of the unsuccessful delivery. It was up to Covers & All to notify me with an email. This was on Monday 3 March 2025.
Due to the closure of all services in South East QLD from Wed onwards due to the approaching cyclone Alfred, I contacted Fed Ex today, Tuesday 11 March, whereby I spoke to an agent to see if Fed Ex could re deliver or send it to a collection post nearby. The response was that their computers have not been updated and that they have no knowledge of where the product was.
I received an email from Fed Ex a few hours later to notify me that the product had been returned to their distribution centre in Redbank, Brisbane. No indication of when they intend to re deliver the product nor any indication that they may deliver to a collection point.
Compare and contrast this to using Aus Post as your courier. If an unsuccessful deliuvery is made, I am abl to collect it at my nearest post office in 24 hours time.
To summarise, I am yet to receive the product and have not received the courier service from Fed Ex.
Hi Richard,We sincerely apologize for the inconvenience caused to you. The issue has been escalated internally with the details you have provided. We will update you regarding the issue at the earliest.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Shayne! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!