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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,526
value
72
shipping
73
quality
13,253
This company responds to reviews on average within 0 days

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14,815 reviews

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GB
1 review
0 helpful votes
Follow Darren F.
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Great service
October 3, 2024

Good level of information on website, and quick and easy purchase process. Very happy with the service

Date of experience: September 23, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Darren! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Drum machine Custom cover
October 3, 2024

The team helped me with the design and dimensions throughout from start to finish of my order and I'm very happy with it. Very professional and great customer service. Thanks again!

Date of experience: September 23, 2024
Veeni M. — Cover & All UK Rep
over a year old

Thank you Tony, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!

GB
1 review
0 helpful votes
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Perfect covers, grate colour and quality. Well made and with durable fabric. Thank you!

Date of experience: September 23, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Sylwia! We are delighted to hear that you are pleased with our product quality and the colors offered with durability. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Price
October 3, 2024
Updated review

Easy to use website - good price.
Shipping took a while so order ahead of need.

Date of experience: September 23, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Christopher! We are delighted to hear that you are pleased with our website and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy to use website
September 10, 2024
Previous review

Easy to use website - good price

Date of experience: August 31, 2024
Sweden
1 review
0 helpful votes
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Good prompt service
October 3, 2024

Received as ordered. Very easy company to deal with and prompt

Date of experience: September 23, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Tom! We are delighted to hear that you are pleased with our order processing and product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Excellent service & product
October 2, 2024

It was really easy to design my own cover. It came promptly, with excellent communication throughout.
I'm very pleased.

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Emma! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Good to go Thanks.
October 2, 2024

Good to go
Thanks will order again and again. Thank you very much.

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Geoffrey! We're pleased to know that you had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Specialists in tarpaulin!
October 2, 2024
Updated review

Easy to navigate website, second time I've ordered from this site as products are good quality.

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Lezil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!


Easy ordering process
July 9, 2024
Previous review

Easy ordering process

Date of experience: June 29, 2024
GB
1 review
0 helpful votes
Follow Lynne M.
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Cover for an outside pine dresser
October 2, 2024

I couldn't get a cover to fit, until I found this company. Sent the measurements. When it arrived I was so impressed, fit beautifully & fabulous quality. I don't normally bother with reviews, but was so happy with this cover, they deserve a great review

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Lynne! Thank you so much for taking the time to share your positive experience, especially since you don't usually write reviews! We're thrilled that the cover for your outdoor pine dresser fit perfectly and met your expectations in terms of quality. Your satisfaction means the world to us, and it's great to know we could provide a solution that worked for you. If you need anything else or have any further inquiries, feel free to reach out to us. We’d love to assist you again in the future!

GB
1 review
0 helpful votes
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Good strong product
October 2, 2024

Easy to order. Nice that you can get a custom size. The product is strong and looks well up to the job. It was cut slightly over size so it fits easily without tugging.

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Stephen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great service
October 2, 2024

Plenty of options and made to measure. Easy to order and quick delivery.

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Adrian! We are delighted to hear that you are pleased with your experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Excellent quality and service
October 2, 2024

Order arrived a week earlier than told which was great and product better than I was expecting.

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Alan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Great quality cover
October 2, 2024

Great quality, love the blue colour. Guidance advised to add a bit extra but actually it comes up a little too big. Still useable, but I'd recommend ordering the actual size

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hi Angie! Thank you for your feedback! We are sorry for any inconvenience caused. We see that you ordered a standard size, and we do offer the option for custom sizing as well. Standard sizes are processed exactly as ordered without any leeway and we always recommend placing the order in the exact size needed. Your feedback is valuable, and we’ll definitely take it into consideration. Feel free to contact us in case of any further assistance.

GB
1 review
0 helpful votes
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Excellent Product. Excellent Company
October 2, 2024

This company is the bench mark for how companies should operate. First class easy to use web site ordering. Excellent communication and update on order progress. Met the delivery date and product well packaged. Product was made accurate to the special requirements of my order. All round it could not have been better. Extremely well done all at Covers & All. Thank you.Only criticism is, Trap sheet measurements are in CM (centimetres) grommet spacing in in inches. Units really should be one or the other

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Derek! Thank you for your feedback regarding the ordering process! We're glad you found the order options easy to use. We truly appreciate your suggestion, and we will pass it on to our team for consideration to improve the customer experience. If you have any further questions or need assistance, feel free to reach out.

GB
1 review
0 helpful votes
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New seat and back rest
October 2, 2024

I found it easy to order excellent instructions on how to measure

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Kevin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!

GB
1 review
0 helpful votes
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Excellent
October 2, 2024

Brilliant from start to finish easy choice and made to measure with quality

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Valery! We are delighted to hear that you are pleased with your. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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All good cover was made and arrived quickly not much else to say, don't like being forced to write a review though

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Susan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Bench Cover
October 2, 2024

Unfortunately the cover does not fit my bench it's very small and I can't imagine it fitting any bench. It is really good quality though so disappointed

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Nicola! Thank you for your feedback regarding the bench cover. We're sorry to hear that the fit isn't right for your bench, though we're glad to know you're happy with the quality. Our team will be reaching out to you shortly. Thank you for your patience, and we'll be in touch soon.

GB
1 review
0 helpful votes
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Excellent
October 2, 2024

Order arrived before given delivery date, very good quality product

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey Michael! We are delighted to hear that you are pleased with our product quality and fast service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!

GB
1 review
0 helpful votes
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Excellent
October 2, 2024

Ordered the tuff cover in a custom size. Quality of materials and manufacture are excellent. Arrived quickly and without issue.

Date of experience: September 22, 2024
Veeni M. — Cover & All UK Rep
over a year old

Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!