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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I required covers for benches around the fire pit and wanted them to fit exactly. These do just that. I am very pleased indeed and am ordering again for my table and chairs.
Quick, custom made and good quality cover that lasts well. Have used this company in the past and still good service.
Hey Keith! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Cover was for two turntables and a mixer. Cover is great quality, colour and fit. Looks really smart and tidy. Very reasonable price and quick delivery too. Very happy with it!
Hey Dj! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Easy to measure great delivery time even though it had to be made to measure.
I am so pleased with it that I have ordered another one to protect my ride on mower this Winter
Not the cheapestst but definitely the best on the market.
Hey Nick! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
You get what you pay for. We have used this company to purchase covers for a number of our outdoor items. They are good quality and have good customer service.
Hey Jodie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Perfect fit and great quality.
I already used this company for the seat covers and I'll use them again for the bbq.
Hey Kate! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Anne! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Excellent quality and fit as always. Thank you. I have recommended Covers & All UK to my friends and family 😊
Hey Alan! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The dimensions had to be given multiple times and following a couple of phone calls of complaint, the covers finally arrived after the summer was finished, very disappointingly.
Hello Damian, we apologize for the inconvenience caused. We always strive to deliver custom products that meet your specifications and ensure all details are confirmed. However, as your feedback is important to us, and we have shared it with the appropriate team to enhance the customer experience moving forward.
Hi Jeremy! Thank you for your feedback! We're thrilled to hear that you love the product. We apologize for the complications you experienced during the order process. We’re constantly working to improve our system, and your input is invaluable in helping us make it easier for our customers. If you have any specific suggestions or need assistance, please feel free to reach out!
I was a bit apprehensive to use a company I've never heard of, but I have to say when the goods came it was such outstanding quality and craftsmanship, plus how easy was it to order.
Also I found that they beat any other company on price as well.
Would I use this company again? The answer is yes I would!
Hey James! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Lots of choice on the website and was able to get help online from an agent to clarify dimensions
Thank you, Philip, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our services. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
The team was brilliant helping me decide on the measurements. Order was promptly dealt with and received. I am ver pleased with the end result. Perfect service
Hey Ira! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Dimensions a little confusing but worked out what I needed and it fits perfectly.
Hey Natalie! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great, product as described, came quite quickly considering its made to measure
Hey AH! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Second time I have ordered sizing and delivery is excellent
Hey Andy, we're thrilled to hear that you're happy with our product and service, as your satisfaction is our top priority. We truly appreciate you taking the time to share your feedback. If you're fully satisfied with your experience, we kindly invite you to consider giving us a 5-star rating, as it represents the highest level of satisfaction. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help and ensure your experience with us remains positive!
Ordering was easy and received in the time stated. The item was a good fit
Hey Denise! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey David! Thank you for your feedback regarding the delivery speed of your recent order. We understand that you would have preferred a faster delivery. We continually strive to improve our logistics, and your input is valuable in helping us enhance our service. Please know that we appreciate your patience and understanding. If there's anything else we can assist you with or if you have further suggestions, feel free to reach out!
We ordered clear tarp curtains with outer seem for our wooden lean to and its brilliant now a winter covered area and we can still see our view. Very strong quality product and wonderfully priced
Hey Jaden! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Came back to me right away with a possible problem my artwork could cause on the printing and gave me a solution and amended my images
Hey Mark! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Hope! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!