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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Not the cheapest but definitely the quality is best and worth the money.
Would recommend. ******************************************************************************************
Hey Paul! We are delighted to hear that you are pleased with our product quality and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very professional from start to finish,rapid delivery service a real bonus
Hey Colin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy to use website everything is explained so you can understand
Make sure you get your measurements correct and they do the rest. Great service and quality for the price. I'm very happy!
Hey Karen! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
No problems at all, quality and delivery first class. Dimensional it was spot on and very pleased with how it fitted. I would recommend the optional reinforced edge and additional eyelets.
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
If you made to measure they're the best. Just measure your furniture and order.
Hey Angela! Thank you for your kind words! We're glad to hear you're happy with our made-to-measure covers. Measuring your furniture and placing the order is indeed the best way to ensure a perfect fit. If you ever need assistance or have any questions, feel free to reach out!
As above. Think maybe this review is taking too much time and needs simplifying.
Hey John! Thank you for your feedback on the review process. We appreciate your time and will take this into consideration to simplify it in the future. If you have any concerns regarding your cover delivery or need further assistance, feel free to reach out. We’re here to help!
Hey Thomas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My order was dealt efficiently. The experience was fast and professional
Hey Linda! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This product is fantastic. I struggled to find a cover to fit my garden bench and then I found this company who makes covers to your measurements. I was a bit sceptical at first and it seemed a little pricey but I shouldn't have worried at all. I submitted my measurements according to the requirements and included a photo. The measurements were checked when received and extra measurements were asked for before the cover was started. When it arrived I was immediately impressed with the quality of the material used and the fit is perfect. It was definitely worth the money and I would definitely recommend the company if you need any covers and especially for any that are unusual shapes and that need a custom made cover.
Hey Kristen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Julie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great service from start to finish. Communication made easy through their updates and asking to confirm measurements.
Hey Neil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Peter! We are delighted to hear that you are pleased with ordering experience and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy process and a great product…. And heavy duty which is needed in winter months Thanks
Hey Ian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
It's exactly what I ordered. Great quality delivery was good. I even ordered another one.
Hey Edith! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Found this site and thought it could be the answer to my needs - and it was. Ordering system was great. Personal double checking & advice was spot on - tweaked a few measurements and what arrived couldn't be better. Super service. Super product. Highly recommend.
Hey Nicholas! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy website to navigate. Diagram photo helps to show the correct measurements have been inputted. Overall easy to order and brilliant quality. I like how covers for all give the option of different levels of material. I chose a higher quality material, as I have had cheap before, pay cheap pay twice, in my experience.
Hey Jackie! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
A good service if you need a bespoke cover but pretty expensive.
Hey Anne! Thank you for your honest feedback! We’re glad you appreciated the quality and service of our bespoke covers. While custom-made products can sometimes be little costlier then others, we strive to provide top-notch materials and craftsmanship that deliver long-term value. If you have any other needs or questions, we’re always here to assist!
I found the whole experience very user friendly and the producted fitted was top quality
And will use cover &all again in the future
Hey Neil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great quality fabric as I chose the cheapest fabric,it was still great quality.
Zip good and strong.
Fitted really well.
I paid for priority delivery but arrived 3 days later than quoted,it was worth the wait.
I am very pleased with my cushion covers.
Thank you
Hey Alison! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Helen! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!