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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Easy shopping experience, good feedback, very good product
Straightforward give them your sizes and select your choice of style and colour
Hey Braidy! Thank you for your kind words and for recommending Covers & All to others! We’re glad to hear that you found the ordering process straightforward and easy. Our goal is to make it as seamless as possible for our customers to find the perfect covers that fit their needs. If you have any further questions or need assistance, please don’t hesitate to reach out. We look forward to serving you again!
Appreciate the accuracy and speed of production and delivery. The tarp is to protect the wood in my logstore over the rainy season. Quality is good and does the job perfectly.
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Everything they have made has been exceptional high quality and delivered on time.
Hey Mark! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Arrived sooner than expected and good quality product. Very happy. Will use this company again!
Hey Drusilla! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
My order was for some very awkward shaped outdoor cushions and I wasn't hopeful they would be made correctly … but I was wrong. From start to finish this company handled my order with professionalism and care. I had phone calls and numerous emails to ensure all the details were correct. Courteous and polite staff and a finished product that exceeded my expectations. I never write reviews but felt I must on this occasion. Thank you to the team.
Hey R G! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
We decided to purchase one large clear curtain with chain to wrap completely around our garden gazebo for the winter months. Post placing the order the communication updates were good and the product arrived quicker than expected.
On arrival we were pleasantly surprised with the quality and will likely be ordering more custom covers for other items.
Highly recommend - 5 star!
Hey Carl! Thank you for your fantastic feedback! We're thrilled to hear that you are pleased with the quality of your clear curtain and that it arrived ahead of schedule. It's wonderful to know that our communication and service met your expectations. We look forward to helping you with more custom covers in the future. Your recommendation means a lot to us!
Very responsive and helpful in the ordering where I needed advice. Product arrived ahead of schedule - and is as ordered.
Hey Lucinda! Thank you for your kind words about our team's responsiveness and helpfulness! We apologize for any slight variations in the information you received. Your feedback helps us improve, and we appreciate your patience. We're always here to assist with any further questions!
Ordering site was confusing. I thought I had also ordered a telescopic pole by ticking the pole selection, but the order did not go into the basket.
Hey Derek! We're pleased to know that you found our website user-friendly and had a positive ordering experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I've now used this company for three projects including custom boat helm and seat covers, and stone building gable protection. All covers were to spec with all communications five star. Delivery has been fast and pricing competitive.
Hey Robert! Thank you for your continued support. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent service from start to finish. Very pleased with covers we received.
Hey Simon! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product
Great communication
Will.continuenreturning whenever require waterproof cover for anything again
Hey Saleem! Thank you for your continued support. We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Thank you Richard, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service. If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Hey Mandy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Lorna! We are delighted to hear that you are pleased with our product and pricing. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to navigate website and place my order. My order was packaged very well and arrived earlier than expected.
Hey Julie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Perfect and just what was required. Great colour too and very robust
Hey Cindy! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Lou! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Andrew! Thank you for your valuable feedback and for choosing Covers & All! We're glad to hear you're happy with the product, but we're sorry to learn about the inconvenience you faced using our website on your iPhone. We appreciate you highlighting this, and we'll certainly look into improving the mobile experience. If you need any assistance, feel free to reach out!
Good company, could do better sending time, as nowadays you are used with having your order in max 2 days.
Hey Gunai! Thank you for your honest feedback and for choosing us! We're pleased to know you regard us as a good company. We understand your concerns about the delivery speed, and we are actively working to streamline our processes for quicker turnarounds. While we aim for high-quality products, we also recognize the importance of fast delivery and will continue to improve. If there's anything else we can assist you with, feel free to reach out!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date
Hey Caroline! We are delighted to hear that you are pleased with our product, service and shopping experience. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!