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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Good guidance on how to measure and order. Easy to order online and updates given as to progress if the order.
Table cover is a perfect fit but chair covers are too large. They will suffice but won't order again
Hello Fiona, we apologize for any inconvenience caused. We’re pleased to hear that you’re satisfied with the table cover, but we’re sorry to learn of your disappointment with the chair cover. The order was processed according to the dimensions provided, with the standard leeway as outlined on our website. However, if you have any concerns, please don’t hesitate to reach out to our customer support team via call or chat.
Hey Neil! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
A cover to cover a heat exchange on a swimming pool, works well.
Hey Edward! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very, very happy, no issues, excellent service. Great quality product, easy to install
Hey Stephen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The item arrived in the timeframe advised and is high quality
Hey Rachel! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am very happy with the quality of the item, delivery and service. Very easy friendly website experience. Unfortunately the packaging could have been better as the tarpaulin arrived all bended and wrinkled.
Hey Massimo! We are delighted to hear that you are pleased with our product. Please raise a ticket from your account using the 'Help and Support' option for any product issues. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Straight forward and as described. Quick delivery- within timescale quoted.
Hey Karen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Jenny! We are delighted to hear that you are pleased with our website and custom options we offer. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I am really pleased with my bespoke table cover. It fits our oval table well, seems well made and was delivered in the promised timescale.
Hey Andrew! We are delighted to hear that you are pleased with our product an delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I found this company on line having already looked at majors such as B&Q but they didnt offer a custom fit which I needed.
Hey Tony! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good cushions, good support. Would recommend as can customise and they check you are happy with what you order before making
Hey Heather! We are delighted to hear that you are pleased with your ordering experience so far. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Hey Jason! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good quality, fast delivery, excellent product A++++++++++++++++++++++++
Hey Sarah! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The cover is excellent. High quality materials and very well made. But the real 5 stars go to the design team. I have an unusually shaped pizza oven and the team to a lot of care to make sure the measurements were correct - checking and sending their specs many times - to ensure it fitted well. Brilliant!
Thank you so much for sharing your wonderful experience with us! We're thrilled to hear that you're happy with the high-quality cover and especially with the efforts of our design team. We understand how important it is to get those measurements just right, especially for an unusually shaped item like a pizza oven, so we're glad our team's attention to detail helped ensure a perfect fit. If you need any assistance in the future, feel free to reach out. We’d love to work with you again!
Excellent product! Extremely durable and well made, would recommend
Hey Edward! We are delighted to hear that you are pleased with our product durability and well made. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I wanted a cover to protect my new barbecue from the winter weather. The BBQ is a difficult shape. The staff were assiduous in ensuring that all the measurements were correct. The result is excellent.
Hey Anne! Thank you for sharing your experience! We’re delighted to hear that our team was diligent in ensuring the correct measurements for your barbecue cover. It’s great to know that it fits excellently and provides the protection you need for the winter weather. If you have any more projects or questions in the future, don’t hesitate to reach out. We’re always here to help!
Good ordering system - let's wait and see with final product. Team helped me ahead of production as I'd sent in the wrong dimensions - nothing was too much trouble. Brilliant outcome!
We're very impressed with the company. The website is easy to use and visually appealing, and the products high quality at fair prices. Huge range of products available too.
Great thanks. Easy to use website, reasonable prices. This heavy duty cover will protect our table during the winter months.
Hey Stuart! We are delighted to hear that you are pleased with your experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Lorraine! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!