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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,464
value
72
shipping
73
quality
12,937
This company responds to reviews on average within 0 days

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14,031 reviews
GB
1 review
0 helpful votes
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Excellent and efficient service
December 16, 2020

I'd been looking for a cover for my outside kitchen BBQ and thought I'd have to get an expensive bespoke one made but came across these guys. Extremely easy to order with the pre drawn samples and then being sent drawings before production and delivery was very simple, fast and of great quality. Highly recommend.

Date of experience: December 16, 2020
GB
1 review
0 helpful votes
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Late and wrong measurements
January 14, 2021

Very late delivery with over promising and under delivering. Then they were all supplied shorter than requested

Date of experience: December 15, 2020
GB
1 review
0 helpful votes
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Pleased and disappointed
January 14, 2021

Cover appears to be good quality.
Disappointed because I like to buy British their web site appears to be British but the cover was delivered direct from India. Therefore not made in Britain and probably no tax being paid to Our government.

Date of experience: December 15, 2020
GB
1 review
0 helpful votes
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Forklift Cover
December 15, 2020

Great communication & customer service, The production arrived as described on line perfectly suitable for the purpose purchased

Date of experience: December 15, 2020
GB
1 review
0 helpful votes
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Outdoor sofa covers
January 14, 2021

Great fabric, well made, but too big, they look messy and are far too long. I think they will quickly deteriorate as they are sitting on the wet tiles, so not convinced they will last as long as they should for the money

Date of experience: December 15, 2020
GB
1 review
0 helpful votes
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Great product delivery slow
December 14, 2020

Some mis-communication with delivery was frustrating and explained away by automated emails? I had not realised the product was nanufactured and dispatched from India. However, the product itself is of the highest quality and extremely well made.

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
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Great product
December 14, 2020

Excellent quality and sizing was exactly as requested on the tarpaulins I ordered. I was kept up to date on the order and delivery - and it arrived earlier than expected. Very pleased and would recommend.

Date of experience: December 14, 2020
GB
2 reviews
0 helpful votes
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Just the job!
December 14, 2020

Due to restrictions regarding the coronavirus there was a delay in getting the product. However I was kept up to date with progress. Once I received the item I was delighted with the quality it was just what we wanted.

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
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Custom made table cover
December 14, 2020

The cover has been made to measure and it's a perfect fit. I am impressed by the weight and quality of the waterproof fabric.

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
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So slow
January 13, 2021

It took something like 7 weeks for delivery. I paid express and stated it was covers for an occasion. If you promise a date you should stick to it. I had planned around that

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
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2 month delivery
January 13, 2021

Bit disappointed with delivery and communication received. Had to chase up after not hearing anything for over a month

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
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Order review
December 14, 2020

Item received as described, 1 day adjustment on the delivery but still very good and I was informed. Measurement of the item on point. Keep it up!

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
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Product as described
December 14, 2020

Cover fits well and is very good quality. I would be happy to order again.

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
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Tv cover
December 14, 2020

Easy to use and looks great just perfect on my boat. Web site easy to use and very quick response times.
Very happy
Colin keenor

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
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Ordering easy and so plsd to find a made to measure service. My bench converts to a picnic bench. Only down side so far was not receiving a confirmation email until I called to make sure the order was accepted.

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
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Non delivery
January 13, 2021

Original delivery date was the 4th of December, did not arrive. Was told delivery was made on the 8th and accepted by someone who does not exist at my premises.
Long and tedious process now to trace where it is.
Beware, this is not a UK company.

Date of experience: December 14, 2020
GB
1 review
0 helpful votes
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Good service arrived on time
December 13, 2020

This company seems to be the only one which could provide a cover tailored fur a slightly longer than usual bench.

Date of experience: December 13, 2020
Washington
1 review
0 helpful votes
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Well made but too tight
January 11, 2021

I ordered covers got a garden table and bench. They were not cheap and it took some time for them to arrive (from India!). I had measured the furniture carefully before placing the order. The table cover just fit. The bench cover did not - it was too tight - which was a pity because they were of high quality waterproof material and well designed.

Date of experience: December 12, 2020
GB
1 review
0 helpful votes
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Kranzle pressure washer cover
December 12, 2020

Took a little bit of time to sort out size and spec but the process was quick and easy, the shipping was quick and the product is very good quality and very strong material used, it was even better then I thought it would be 5 stars

Date of experience: December 12, 2020
GB
1 review
0 helpful votes
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Good weight
December 12, 2020

Very impressed with the weight of the cover. Previous product bought elsewhere too flimsy and easily torn. Happy with this.

Date of experience: December 12, 2020