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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Well laid out web site. Instructions for measurements very good. Fits perfectly
Well laid out web site. Instructions for measurements very good
Having being kept informed of the process throughout and with an expected delivery date of 23rd April I was pleasantly suprised when the produced arrived on 8th April. A perfect fit
Cannot fault this company! From ordering to delivery to quality of products they are 5 star. I ordered bespoke sized gazebo walls and they were made and delivered in perfect order in 2 weeks... amazing
The cover is of excellent quality and perfect fit. Exactly what we wanted.
My good did not arrive by the scheduled date however when I called tha lady was very apologetic and arranged dispatch immediately and refunded me my initial delivery charges as they were now going to be over a week late. Glad I stuck with it, the quality of the fabric and workmanship is excellent and all at a brilliant price.
So far so good arrived yesterday so took a couple of weeks. Custom tarp is exactly as requested and is made well. This was a pergola shade/cover. We designed it to slide back on wires with clips and our only problem is that it is very heavy so wires are on a lot of tension. This type (max tarp) was the only option in a beige. It is a shame they don't do a canvas or polyester option. Having said that we would definately buy again.
I purchased a made to measure cover for a garden sideboard. The product was very well made, fitted perfectly and looked very nice. The service was excellent, arriving 10 days sooner than expected.
Easy web site to work with.
Great communications and great product.
Overall very happy.
The item I ordered arrived two weeks before the expected delivery date.
The only point I would note is that these items are made, and despatched, from India
Very good and easy to deal with at all times and excellent website allowing me to input all the details needed to ensure a perfect fit
Easy to create design. They contacted to query a measurement which was correct but this demonstrated due diligence. Would not hesitate to recommend
Very pleased with service and quality, wouldn't of minded the cover to of been a little longer
You have sent me a request for a review that I cannot really complete as the item I've ordered hasn't arrived yet! It is promised but not here yet. Sorry.
Would like to be able to amend order on prepayment page rather than delete the order and go back to start again
Hello Lynne. Thank you for the rating and feedback.
You do not need to delete an item from your cart in order to make amends. Simply click on 'View and Edit Cart' to edit the item.
Nevertheless, we appreciate your suggestion and have shared it with our website team for review.
Our support team is available 24x7 via our phone and chat helplines for any questions you may have before or after placing your order. We appreciate the opportunity to work with you. Thank you for choosing Coversandall.
Would like to be able to amend order on prepayment page rather than delete the order and go back to start again
Ordering was extremely easy with lots of help on the website regarding how to measure etc.
Was simple & straight forward for ordering. In addition the lead time was reasonable.
Super service, great value, contact was fast and my sunsail was worked out and it was all done so quick and easy, postage was fast and efficient, product is excellent
I was a bit of a leap in the dark looking for someone to make bespoke covers for outdoor items - in my case, an exercise bike. Covers&all even spotted that I had probably made a mistake and checked the measurements with me - I had made a mistake. The item that came fits perfectly (no thanks to me) and is high quality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Peter. The review request is setup to be sent automatically a few days after your order is dispatched. You can ignore it until the delivery is completed.
Your order was dispatched via FedEx on 2 April. Regrettably, transit delay is outside our area of control, especially considering the impact of the pandemic on all shipping networks. In order to alert you to the possibility of delivery delay, we also display a note on the Cart page, just below the shipping method. Your patience and understanding are greatly appreciated.
Per the FedEx tracking page, your order was delivered on 15 April at 10:32am. We trust you are happy with your custom fire column cover. If you need further assistance, please do not hesitate to reach us via our 24x7 chat or phone support helplines. Thank you for choosing Coversandall.