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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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The covers are brilliant and the service was excellent. A lot of care was taken to ensure the covers were exactly the right size. I am very happy with it.
Online order process was quick and easy to follow. Delivery was within timeframe advised and product is excellent. It's a cylindrical cover for a patio table and chairs and fits perfectly. This is the second time I have ordered from Covers & All and both times product and delivery have been excellent.
4th time I have used you and always an excellent service. Garden chairs look new again.
Easy to deal with. Great communications. Excellent quality. Really pleased with our purchase. Will use again and will recommend.
Efficient and easy ordering service and timely delivery v happy with finished product
Cover & All were the post reasonably priced for replacement covers for my garden furniture. I managed to measure them all correctly with the help of guidance on their website and they fit perfectly. Really pleased with the colour and finish of the fabric - they have given my furniture a new lease of life.
Very easy to order and pay. Quick delivery. Only problem is the the covers are a little smaller than ordered
Fantastic. Very attentive with attention to detail. Emailing to double check measurements. Arrived when stated. Product very high quality
Ordering was easy, we measured our existing cushions, put in our custom sizes on the website, and a couple of weeks later they arrived. Well made covers I'm really pleased, second time I've used covers for all and will use again for future projects. Excellent.
Really pleased with these cushions covers. Great quality and great price.
I have to confess was somewhat alarmed when I realised that the products came from abroad, however my fears totally unfounded. Outside Chair Covers were excellent quality, made to a custom custom size, also ordered new cushion covers and again great quality and perfect fit
Ordering was very simple on line. The order arrived very quickly. It matched the description exactly. The measurements were spot on.
From start to finish website was easy to work through prices are excellent Easy to do business with super quality
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date