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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Very pleased with cover made for a kids outside sand activity table. Great care taken to check and confirm all measurements were correct before making the cover. Great waterproof cover, sturdy and can be secured well to table legs. Very happy with the great product and service.
Submitted my order easily. The website was very user friendly, gave clear instructions on how to place an order. The order was completed very quickly, as was the delivery.
Was disappointed as did not have eyelets as stated it would come with them. The material and size was perfect though.
Great service and communication, with fast shipping. Will be ordering some more:-)
First time had a cover made. Great service made to my measurements and fits perfect. Great price would recommend.
Precise fit good quality. Will buy again in the near future.
Easy to order. Only issue was had the measurements wrong, had to call them up, no answer, had to wait for online chat. All got sorted. Fast delivery
Last order was very good, so placed 2nd order arrived earlier than stated so was able to complete project. Good quick service and goods.
Last order was very good, so placed 2nd order today
Wasn't sure about the shade so when I contacted them, they said they would send me out a sample, which they did. Placed the order online giving all measurements required - was really simple process. Items arrived on time and am really pleased with the quality of the cushion covers and the service overall. In addition, as a new customer, I was able to apply a discount code, so got them even cheaper! Would highly recommend this company.
I had a cover made for our round mosaic bistro table to keep dry in the rain. I could not ask for any more great fit. Thank you.
Tried to fix blind with fittings that came with product. But they snapped. Had no response from customer service after hanging on phone line for 30 mins
Very straight forward to order. I was a little nervous about measuring the furniture incase it wasn't quite right, but no need to have worried the covers all fit really well.
Fast delivery, and great product. Will be ordering again
Everything was so straightforward: the order was easy to place and on arrival I was amazed at the quality and finish. The cover fitted the foam insert perfectly and most importantly, the price was right!
I received delivery of my second purchase yesterday, in which the material is completely different material. I was led to believe that I ordered the same material as I picked the standard on your website. This has left me very disappointed as the furniture if next to each other and the covers look totally different.
All good so far thanks, no problems at all. No complaints from me. I'll be using again and telling people about my experience
Everyone has been nice and helpful. But the Website, so frustrating, I have struggled over several days to place the order. Only when your agent said "try Paypal" did it work. I didn't have a Paypal account but the PC remembered my wife's account and I was able to put my card on her account However in the end the people who designed the covers were very conscientious and we were very pleased with the covers themselves
Everyone has been nice and helpful. But the Website, so frustrating, I have struggled over several days to place the order. Only when your agent said "try Paypal" did it work. I didn't have a Paypal account but the PC remembered my wife's account and I was able to put my card on her account
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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Hi Sasha, we sincerely apologize for the inconvenience this has caused you. We value our customers' time, and this should not have happened. We are prioritizing the issue you're facing with our software, and our team is already working actively to resolve the issue.
We perform a Quality Check on all products before they are shipped to ensure that they do not contain any defects. It is unfortunate that sometimes a defect is not noticed, for which we apologize deeply. We would request you to raise a ticket from your Covers&all account and elaborate on the issue along with real-time images showing the issues with the received product. Rest assured, we'll check and resolve this at the earliest.