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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Great website and an all-round excellent service. My covers are even better and of higher quality in the flesh than they appeared on the website. Would recommend Cover & All to anyone that needs this type of service. My thanks to the Cover & All team.
Great website that is comprehensive and easy to use
Easy to deal with from start to finish. Used these guys before, this is third set of covers now I've bought from then for outdoor furniture and bbq. They are brilliant. Products are great, servcie is great, a great company to deal with. Thanks
Very attentive service. They checked and re-checked my measurements to ensure the product fitted perfectly.
Straight forward ordering system.
Quality surprisingly good for the price
Very happy.
Ordering process very easy & straightforward, thank you.
Very pleased with cover. Quality very good & well made.
Not so happy with the packaging. There was a lot of indestructable plastic. It would put me off ordering again. Please could make a change to something more environmentally friendly. I
The item was exactly what I ordered, perfect fit and size for my requirement as ordered.
Would definitely use again. Service fast and efficient
Easy to order
Product arrived early and great quality
Only problem was FedEx delivered to a neighbour and didn't leave any notification of this…. Only found out when checked tracking and that said it had been delivered to my home! Fortunately have very honest neighbours!
Excellent quality covers and communication around the sizing ensuring it was correct.
First time user of this company and was unsure of what to expect. The quality of covers is excellent and fit perfectly and are very water repellent. Most happy with the stronger zip. My original covers had a very flimsy nylon zip. Covers and All use a better quality. One very happy customer.
I ordered a number of square cushion covers to cover our grubby cushions. The fit was really good and they look so much better.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date