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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Good quality cover for outdoor cushions, excellent value, when I need more I'll come straight back to you
Good website with clear instructions. I should have taken them up on their offer of checking my measurements because my customised sail shade arrived well packaged but the wrong shape/size! Completely my fault. The shade itself looks well made with solid connectors. Be aware the waterproof version is quite plasticky - I was expecting it to be more canvas like. I have reordered the non waterproof version in hopefully the correct dimensions!
My cover for a large outdoor foam plinth arrived quicker than expected and was 'as described'. Very happy and would use them again
Blinds were delivered well before expected date on ordering, company kept us updated along the way so we knew they were ahead of schedule. Arrived very well packed. When opening blinds were well made, they were easy to install and came with clips to keep them over windows if breezy and the clip for the cord, so thats a great safety feature, Bought the 0% fabfic due to strong sun heating uo south facing rooms, these are just the job, and far smarter than the towels were were using to block the sun, our cats love the tube which is now a cat tunnel. Thank you
Website east to navigate. Customer service team on the phone helpful and knowledgeable.
So far so good up to now we'll packaged and delivered Intact would be ordering more from you soon thanks again for your wonderful products
I ordered late one evening and wanted to alter a measurement the next morning but found that they would not accept a change. Make sure of your dimensions first time. However extremely satisfied with speed of delivery and quality.
Quite a difficult custom order. Handled with great patience and care. It arrived way sooner than expected, and is exactly what I could hope for. Thanks all so much, I'm sure I'll order again.
Exactly what I needed - well-made, good quality matrial - had one quey on the colour which was answered quickly. Service was efficient and prompt
Really pleased with the fit and quality. Thank you
Option of metric measurements would make life a lot easier, otherwise a very easy to use service.
Option of metric measurements would make life a lot easier, otherwise a very easy to use service, so far.
Super fast delivery and the cover was excellent quality! Unbelievable value for money
I ordered a custom sun shade sail and was very pleased with all aspects of the ordering and delivery process. I was provided with a design mock-up based upon the measurements that I supplied, for me to approve. The finished item arrived amazingly quickly and was easy to put up and does the job beautifully.
Very good value and quality products service good ordering process great and easy
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date