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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Second time purchasing large cover for different machinery and will continue to do so as everything is perfect, great fit amazing quality and very good customer care. I will definitely be placing another order soon. Highly recommend!
Excellent quality…. Blowing up fill in cushions is no joke though. Can't find a pump to fit connection
Thank you for getting this right for me. You listened and double checked with drawings and pictures. This is a great company who want to get the right product for their customers.
This is my second custom made cover. Great service and quick production and delivery
Having ordered this cover it wasn't until I got the tracking information that I realised it wasn't made in the UK, which may well have affected my decision to go with this supplier. However, it was a good price so shouldn't complain - and at least it wasn't made in China! Took around 2 weeks from order to delivery. Fabric is thinner than a previous trailer cover I had made by a different local firm, but appears well made and perfectly adequate for the job of covering a garden table through the winter.
Very good.
Fast service
Quick delivery
Used company a few times and never had any issues.
They material is very good the only consern is the are a lot darker then I thought just wish I choose the beige colour
The attention to detail from Cover & All was amazing, which led to a perfect cover for my granite garden bench. Really recommend them and the product
Couldn't quite order exactly what i wanted and found the site a little difficult to navigate. But, the order i did place was delivered without problems and in the time frame expected
Not easy navigate site, try it on a tablet but eventually got the perfect product
Not easy navigate site, try it on a tablet
Placed an order for vinyl curtains. The order arrived about 2-3 weeks after placing and were very reasonably priced before the 30% off + free tracked delivery. The curtains were exactly what I ordered and expected and were the size and configuration. *****
Attempted delivery 4 days in a row due to in complete dispatch data. Had to chase every day.
Hi John, we regret the inconvenience caused. We certainly understand this is not the ideal experience we want our customers to have at Covers&all. We have rechecked all the details including the shipping information, unfortunately, we were unable to find any error on our end. We doubt the issue might have occurred at UPS's end. As per the latest update, we can check that the order was delivered 7 days prior to the anticipated date, and now the issue is resolved.
If you need further assistance, please do not hesitate to reach us via our 24x7 phone or chat helplines. We appreciate your time and business. Thank you for choosing Covers&all.
Good level of communication took the time to re confirm measurements which saved a potential problem. Great service and quick delivery.
Brilliant service and product is great. Covers are really well made and fit like a dream. I was nervous about putting the measurements in but I followed the instructions and they're great. I highly recommend.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David, we regret the inconvenience caused. As per the latest update, the order is in production and will get shipped as per the anticipated date. We would request you to elaborate on the issue and write to us at info@coversandall.com. Rest assured that we will check and resolve it with the best possible outcome. Also, in the future, if you face such issues, you can always reach out to our 24 X 7 helplines for instant assistance.