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Cover & All UK Reviews Summary

The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,515
value
72
shipping
73
quality
13,196
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14,566 reviews

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GB
1 review
0 helpful votes
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Table cover
September 14, 2022

Not the first cover I've had done, very happy every time

Date of experience: September 14, 2022
GB
1 review
0 helpful votes
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Good Service
September 14, 2022

Following up on minute details to get the size right before cutting cloth was great. It is a perfect fit.

Date of experience: September 14, 2022
GB
1 review
0 helpful votes
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Impressed. Quality Product and Service.
September 13, 2022

We found the website informative and easy to navigate allowing a straightforward ordering process. We opted to go for a custom cover in the Tuff specification fabric. Delivery was in 12 days with good comms. The finished item was of high quality and fitted our garden furniture perfectly. Impressive!

Date of experience: September 13, 2022
GB
1 review
0 helpful votes
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Bespoke and Brilliant!
September 13, 2022

Fantastic. Easy web site to use and I'm always nervous about measuring stuff. Very speedy fulfilling my bespoke order. Results far exceeded my expectations. Utterly impressed. Would recommend to anyone and would use again.

Date of experience: September 13, 2022
GB
1 review
0 helpful votes
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Good no problems
September 13, 2022

Website Good and Easy to use, products look good have not had chance to install then yet to check on their fit

Date of experience: September 13, 2022
GB
1 review
0 helpful votes
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Pergola sail shade
September 13, 2022

I assumed the cover was going to be made of cloth material not a tarp product it's more like something you would cover your furniture with to keep it dry. Not really suitable for a sunshade in my opinion. Didn't realise the description said tarp until it was delivered. To late to cancel

Date of experience: September 13, 2022
GB
1 review
0 helpful votes
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Satisfied
September 13, 2022

Well proprotioned cover with allownace of 2" for ease of dropping on the outdoor chest and making watertight.
Delivery quicker than predicted

Date of experience: September 13, 2022
Washington
1 review
0 helpful votes
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Dis-satisfied Customer
October 13, 2022

I tried to order a cover for a garden table, cover measurements 50" long by 25" wide and 20". I was offered a link to a 20% discount code. Tried to apply the code offered (HELL020) but code was invalid. In the end I need a cover so opted for the cheapest version. I would have gone for the more expensive version had I been able to Apply the discount. The company Emailed me and persuaded me to re-order, with the discount being applied manually by the company. I asked the company to check my order as I suspected that I had duplicated it, as indeed I had. The company said it was too late to cancel one of the orders, so I ended up with 2 covers, one at full price and one discounted, one of which is totally useless to me. I had several frustrating E mail conversations to try to resolve my dismay at the company's responses before giving up. I would not buy anything from that company again!

Cover & All UK attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 13, 2022
GB
1 review
0 helpful votes
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Great instructions on how and what to measure and good simple process throughout.

Date of experience: September 13, 2022
Germany
1 review
0 helpful votes
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Too early to tell…
September 13, 2022

Very straightforward but still need to see how good the cover actually is!

Date of experience: September 13, 2022
GB
1 review
0 helpful votes
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Excellent product
September 13, 2022

Excellent product delivered promptly and perfectly made to the specifications provided - the material is superb.

Date of experience: September 13, 2022
GB
1 review
0 helpful votes
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Perfect
September 13, 2022

Fantastic covers. Great quality and super fast delivery. I've been trying to get seat pad covers from IKEA all year and they were always out of stock. These are perfect thank you

Date of experience: September 13, 2022
GB
1 review
0 helpful votes
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Covers
September 13, 2022

Excellent service. Covers for our patio screens
great so far, we will see how they hold out over the winter months.

Date of experience: September 13, 2022
GB
1 review
0 helpful votes
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No complaints at all
September 12, 2022

Easy to use web site and no confusion whatsoever compared with other product orders

Date of experience: September 12, 2022
GB
1 review
0 helpful votes
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Easy, straightforward website and good shopping overall experience

Date of experience: September 12, 2022
GB
1 review
0 helpful votes
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Great product
September 12, 2022

Good website. Easy to order. Quick delivery Pleased with product and would definitely recommend

Date of experience: September 12, 2022
GB
1 review
0 helpful votes
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Very happy
September 12, 2022

Everything was great
Product was excellent will definitely use again and recommend to friends

Date of experience: September 12, 2022
GB
1 review
0 helpful votes
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Fabulous service
September 12, 2022

Quick delivery, reasonable prices, excellent quality

Date of experience: September 12, 2022
GB
1 review
0 helpful votes
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Confusing
September 12, 2022

Found the sizes confusing I wanted a flat sheet with a skirt round it.

Date of experience: September 12, 2022
Veeni M. — Cover & All UK Rep
over a year old

Hi Jack! We apologize if you found any part of the website confusing. As we are in a custom business, we have provided several options as per the previous data and customers requirement. Also, customer can upload the real time product images, mention their requirements in special instruction box for any specific cover which customer wish to make from us. However if you have any other concerns or suggestions, you can email us with all the details at sales@coversandall.com or contact the customer support team via call or chat.

GB
1 review
0 helpful votes
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Excellent and very reliable
September 12, 2022

No problems experienced and very happy, from order to delivery was very quick.
Many thanks

Date of experience: September 12, 2022