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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Brilliant company. The cushion cover is well made and fits well. It arrived two weeks early which is incredible.
Easy to do, just double check your measurements.The quality of the covers is exceptional and would highly recommend
Ordered a clear tarpaulin cover with reinforced webbing at edges.
Covers & all produced a top quality product to the exact dimensions that I had specified.
Before manufacturing the clear tarpaulin cover, the company sent me a diagram with dimensions and positions of eyelets, for me to confirm or adjust specifications.
Cover arrived shortly after New Year. I was extremely pleased with the substantial nature and quality of the product.
Simple, straightforward, efficient, value for money
Very happy. Slight stitching problem with the ties and I was hoping the ties would be longer to tie behind the back of the chairs. Otherwise, the covers are excellent and have given new life to our cushions.
Fed up with running in and out with cushions I chose a lighter weight clear bench cover to slip over during summer showers and overnight so removing cushions etc isn't necessary on warm days, nights. I first measured the bench a couple of years ago and ordered a heavy weight cover for winter, it's perfect. To order the clear cover, I submitted my request online and asked that the original measurements be used but with a zip at the side instead of the back. It arrived quickly and is perfect! If you're considering ordering, do it now before the spring rush! With such quality and bespoke service I wouldn't shop anywhere else.
Easy to order, and guided instructions for measuring, would use again and recommend to others.
Impressed. They double-checked design and measurements and clearly take the design stage seriously.
Very good service thank you delivered quickly and good quality product
Very happy with the fit quality and price of my replacement covers would use again and recommend
We ordered a cover to stop the heavy rain hitting our dried logs...its perfect to stop the wet, but allows airflow...
Outdoor seat covers arrived promptly and appear to be good quality so very happy.
Easy website to navigate. Very quick response with illustration of how the job would look. Easy payment with Paypal. Good product delivered on time.
I ordered a storage bag for our Xmas tree, and it is perfect, very well made and really strong and will keep my tree in perfect condition
Brilliant customer service. Took the time to design a perfectly fitting cover for an unusual use. Shipped and arrived on time. Great quality
Very straightforward ordering process online. Black Friday discount made the product very affordable. Material is great quality and fits well.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date