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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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I think they allow maybe a bit too much on top of the measurements so not as tailored as I would have liked but they do the job.
Excellent overall service and attention to detail through whole process of correct sizing
Great to have a rapid supply of various size tarps and fabrics. Wish the ordering was in metric. No clue what feet are.
I had purchased an Ikea Gazebo and the fabric roof got destroyed in a storm. I wanted a quick replacement and cheap however the roof wasn't a standard size. For Cover & all this was not an issue, they made to size what i needed with a range of colours which was a nice surprise, once arrived i was shocked at the great quality of fabric used for the price i paid. Extremely happy with my purchase.
Good to deal with. Great product. Absolutely as described. A perfect fit. Thank you.
Very happy with the procedure, product quality and delivery time.
It would be great if recycled plastic would be used!
The cover turned up very quickly and was a perfect fit and quality was very good, will use them again for sure.
Great custom made option made to measure for my kamado bbq and table. Impressed they double checked all measurements also.The material quality is very good aswell.
Overall great experience, fitted perfectly and arrived as described and in good time
Good product at fair price, delivered quickly.
Telephone support not good.
Very high quality items as usual with the free storage bag a real bonus
Good so far. Swift service and robust product. Fits perfect.
Great service overall. Very professional company. Were happy to help with questions I had About my item.
Excellent quality
Excellent fit
Easy to use Web site and good selection of materials for any job
First class
Speedy delivery of excellent covers that do exactly as required. Measurements followed precisely and products fit beautifully, I highly recommend. Delighted.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date