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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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When I seen this advertised this was just the thing that I was looking for
Easy website to navigate. Easy to follow steps from order to payment. Delivery was fast and the product was well made and great quality.
I was very satisfied with the service and the item I received was just as I had ordered. Would definitely use this company again. Many thanks.
Thanks so much for the quality of the whole service
Easy to order including extras...easy to pay
Arrived before date provided...great service...product is amazing and exactly to spec
FAULTLESS thankyou so much will definitely use you again
Great cover and so easy to give dimensions and get your custom made cover
Had 2 x outdoor tarpaulin curtains made and they look fabulous. Thank you
I was hesitant at first to use a company that I had never heard of before and especially the order I was placing was for a large set of replacement and bespoke patio seat covers and cushions. I requested a sample of fabrics that arrived to me in about 3 days. The quality received was excellent and gave me a further idea of extending my requirements to purchase a bespoke sunshade. Having selected the materials I wanted to use, the website was very easy, straight forward and clutter free. My order arrived about a week later, much faster than I thought and to my surprise having also come from outside of the UK (I think India?) Regardless of origination, the tailoring of the finished product is amazing, fabric quality outstanding sizing perfect and much better than the items they are replacing.
Easy to order. Good quality item, quickly delivered.
Samples received as promised will look to order in the new year depending on what is choosen. Look forward to the same service levels
Excellent custom covers, high quality and a great price delivered quickly.
Exactly what I wanted. Easy ordering, fast delivery for a bespoke cover and fits perfectly.
Would highly recommend.
Easy site to use and measuring explained clearly.
I was worried as the measuring showed to take the width at the from of the seat, then l realised that the rear of the seat was much wider, l only thought of this after l had placed my order. So I called cover and asked them about the width measurement and was told it was too late to change the order but not to worry as they make them a couple of inches bigger anyway.
On receiving the order and fitting it, it more than covers the seat in my BMW X1 in fact l would say that it too big. Certainly not made to measure, the side flaps hang out the car door and l had to tuck them under the actual seat fixing to prevent them catching in the doors everytime we got in and out of the rear seats. Quality is good, does the job but it would fit a much larger vehicle.
Very attentive service and on line contact process what customer service should be.
We ordered two skylight covers, which arrived ahead of schedule, thanks. They fit like a glove, and now the leaking roof is fixed for the time being and our Christmas guests remained dry.
I ordered some very bespoke speaker covers, inevitability got the order specifications wrong, the team were fantastic in tailoring order to fit requirements, highly recommended!
Everything was as expected. On time, good quality No issues whatsoever!
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date