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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Initial difficulty ordering as would not allow me to amend check out box
Probably easy enough once you get used to the site
Easy to order the correct size but choosing material not so straight forward. Product excellent and fits the machine perfectly. Many thanks.
Heavy duty covers very welll made, look expensive and fit well, delivery by FedEx, within two weeks during Xmas period.
Good quality and sizing accurate fit for cushions.
Quick & easy to order. Help provided with measuring.
Easy order, cover is great for my window seat. Which is mostly used by our dog
The log store cover is good quality but from what I saw on the website, I believed it would have a zipped access to the front that rolls up. Ours arrived as a one piece cover all. When I emailed to ask for clarification I received a short blunt reply that I had received what I ordered, so please ensure you check and double check what you order as it's not clear to see. Don't go by the illustration on the products. Quite a large expense for something we will have to cut to make it usable, so a bit disappointing
Great insulated cover to protect my espresso machine in my mobile coffee trailer
Excellent service, great cover for my outdoor kitchen. Thank you.
Really happy with the quality of the customade clear side panels, they fitted perfectly and we're really easy to isbtall. Would highly recommend
Very easy website to use.
Customer service team contacted me with regards to my order and help the process throughout.
Good value product, quick delivery and does the job well BUT I thought I'd ordered white webbing given the web page images so was disappointed when I opened it to see that the webbing was black not white.
Easy to order, delivered promptly and well packaged and the tarpaulin is well made and what I wanted
I used four custom size rectangular sails as side panels for my out door kitchen gazebo. I placed a hook in each corner and installed vertically to protect the kitchen in winter from rain & snow and so far it's worked perfectly. If I had one request it would be the option for a centre ring as they come with only corner rings.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David, we are sorry for the inconvenience caused to you while placing an order. As per your concern, we do provide a delete and edit option on the cart page just below the item details. Furthermore, as we are in a custom business, we have provided different options and described the product information on the website. Considering the same, we always recommend the customer to use the personal laptop or system to place an order so it will be easy for customer to place an order and access the require details. Furthermore, if you face any such issue, please feel free to contact our customer support team via call or chat.