On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
My experience was excellent sent measurements cover sent back no problem
I am very pleased with the service that I have received from Cover & All UK. The covers are well made from a good quality material.
Perfect strong, waterproof cover and managed to get the exact size (measuring twice). Many thanks.
This is the second order of custom waxed cotton tarpaulins. Precisely made, very good quality and arrived about a week earlier than the predicted time given when ordering! Highly recommend…
The step by step ordering was much easier than I thought it be and I am very pleased with the finished cover I chose.
Excellent Product & Experience. Good price and fast delivery
Easy to choose and order, great quality item. Would recommend you give this company a try.
Overall I had a really good experience dealing with the team. They were fast, responsive and professional in terms of delivering the final design. The product was just as described and received in a timely manner with ample communication throughout the phases of shipment to delivery. Initially I had an issue with the product sent as the product was leaking from the seams. However after several discussions with the team, I've been sent a new cover and am very pleased with it. Thank you coversandall. Clearly you listened and value customer satisfaction. Very impressed.
The bag was a little too small, we have a very thick tree and although the measurements were correct, it was a real struggle to get it in the bag. But the bag was good quality.
We ordered a roof rack cover for our VW T2 Campervan, with her name on it. We received proofs to ensure correct item was being made. Great price and quick delivery. Very well wrapped so no damage at all. It's exactly what we wanted. Great service - will definitely recommend and will use again. IK
Great service product arrived well before stated time,very good quality as expected
Thanks
Good quality and exactly sized as requested. Great product and trouble-free transaction
Easy to order what I was looking for, great service and swift delivery.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Emerson, we deeply regret the bad experience you had with our customer support representatives. We recognize that our staff was ineffective in addressing your problem and did not give the quality of service that you had come to expect. We take great satisfaction in providing our all every day to give prompt and courteous service to every client, but we fell short in this case. We apologize profusely for this.
We have sent an email to the email address linked with the order with all updates on how to proceed. We would appreciate it if you could respond to us in the same email and let us know how we should continue. Meanwhile, please do not hesitate to contact us via our phone or chat helplines, which are open 24 hours a day, seven days a week. We appreciate your time in reading this and doing business with us.