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The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
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Website clear and easy to use. Regular communication re the size and shape required and again once shipped.
Great service and great cover for my fire pit
They send you an image back with the purposes cover before you order which I liked
Ordering was easy, it's a shame that the Velcro fastenings were too short on 3 of the 4 sets, as this did not reach the Velcro fastener on the other bag, after tying with string and filling with sand, this did stop my canopy from blowing away in the wind.
ORDERING WAS EASY, SHAME I HAVE T WAIT SO LONG FR THE GOODS.
Seemed a good company to deal with and as described and on time - thanks
The process for making my bbq cover was very easy and I was contacted all along the way to help with measurements.
Easy to understand ordering process and kept informed of order progress.
Easy site to navigate, kept well informed and arrived in a good timeframe. Excellent product received
I measured my units, filled in a simple form and days later received high quality, perfectly fitting, attractive looking covers. I was very impressed and could not ask for more. Best online experience I can recall, particularly for a product that could very easily look awful, fit badly, or be of poor quality. I shall be returning for more
Easy order with diagram, very good. Make sure you get the height or drop correct.
Delivery took 2 weeks. When I complained about the state of my cover I was given advice to remove the creases that told me there was a high chance it would ruin the cover completely and needed equipment I don't have. Useless.
I can only say one thing about this company excellent service and good quality
Very happy with the service received from cover & all. Speedier delivery than expected. Product packaged well and seems good quality
Really happy with the cover, quality is great and so pleased to be able to get something that fits! Timescales was really good too, Thank you!
This was my last-ditch attempt at getting a weather proof, waterproof seasonal cover for my big outdoor fire pit. I had bought 2 previously from different companies, and both leaked and were useless. The Coverall one is perfect - not the cheapest, but it works, looks good and arrived pretty swiftly. I would recommend, and use again.
I purchased 4 seat covers for my kitchen bench set. The quality is excellent and they fit perfectly well worth the money. Received them a week after ordering them I would definitely recommend this company and I would use them again
What a great discovery to find this company. I was struggling to find a cover to fit the daybed we have and thought I'd never find one. Am so glad I didn't give up. I just wish they accepted measurements in centimetres or inches rather than just inches.
What a great discovery to find this company. I was struggling to find a cover to fit the daybed we have and thought I'd never find one. Am so glad I didn't give up. I just wish they accepted measurements in centimetres or inches rather than just inches.
Answer: Yes, we have a custom cover option for outdoor bars. Please visit this link https://www.coversandall.co.uk/grill-covers/outdoor-bar-island-covers.html. You can contact our support team via call or chat in case of any additional help.
Answer: Hi! Thank you for reaching out with your question. The life expectancy of our covers depends on the fabric you select. We use high-quality materials designed to withstand environmental factors. Rest assured, our products come with a warranty and for more details on it we encourage you to check the FAQs by visiting this link -https://www.coversandall.co.uk/faq
Answer: Hi Sylvia! To prevent rain from pooling on your cover, it's important to ensure that the cover is properly fitted and structured and If the cover is flat, water can collect in low spots, so adding a support structure will help. If you continue to experience issues, please don't hesitate to contact us at feedback@coversandall.com. Our team will be happy to assist you promptly.
Answer: Yes, I had problems with a delivery, it was resolved after plenty of communication from them
Answer: Very fast in our experience - arrived well before the estimated date