On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Item delivered on time and the cover was exactly what I ordered.
Great site easy to get round, pricing at each stage was helpful with keeping within my budget. Their response was really fast showing me a mock up to make it was all correct. With a really fast turnaround!
Hey Martin! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Website very easy to use and select product. Product exactly as advertised
Hey Austin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
I've had several covers for my table & chairs, none last very long, despite their claims of good quality. This set looks so much better, I'm sure it'll have a long life, time will tell.
Hey Dave! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Andrew! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Good strong durable cover fitted perfectly. Easy to order, online instructions easy to follow.
Hey Roger! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This company literally sends several emails a day begging for reviews. And you have to submit three separate $#*!ing reviews, on one page, get them to stop their ceaseless spam.
And then, when you do that, the next thing you get IS AN EMAIO ASKING FOR ANITHER $#*!ING REVIEW!
Hello Phil, we apologize for the inconvenience caused to you. We only request reviews twice during different stages of the order. This is very unfortunate that you have faced an issue. Your feedback is important to us, and we’ve shared it with the relevant team to enhance the customer experience. If you have any concerns, please reach out to our customer support team by phone or chat.
Are you serious? I need to write 3 reviews to stop your mithering emails?
Very good apart from not delivered to my address got it from costcutters know idea that where it was untill i emailed but ive got it now thanks for your help
Hey Raymond! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very good service and very good product. Design was made easy with clear diagrams and vbery good follow up to ensure the end product was exactly what we wanted
Hey Julian! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Bespoke tarpaulin well made, as ordered. Thank you. Everything is good quality.
Hey! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very easy to order and quick service and delivery considering they are made to measure. At a good price too.
Hey Denise! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
User Friendly website, simple ordering.Quick to respond and fast delivery. Good quality materials
Hey Richard! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This is very well made, great communication from the company. Arrived quickly and cannot fault it at all!
Hey Jenny! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I found it very easy to order, good value products and fast delivery
Hey Laura! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Excellent product, High quality and effective. Great communication and a professional business to do business with 👍
Hey Vicky! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Order process very good but product from from waterproof which was a shame
Hi Rodney, thank you for sharing your review; we greatly appreciate it. After reviewing your conversation with our design team, we noticed that they initially sent an image stating, 'All our materials are waterproof; however, our covers are not due to the stitching.' We had previously informed you that the covers are not waterproof. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure you have a positive experience with us.
Ordered four outdoor cushions in specific size and was delighted with them
Hey Margaret! We are delighted to hear that you are pleased with our product/ service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to choose and order as long as you are sure of your measurements and choices.
Made exactly to specifications & speedy service. Well made.
Like I said I'm out of country at the moment. My daughter is the one who was at home at the time of delivery. It was very easy to order and I'm looking forward to fit it once I'm back.
Hey! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Straightforward easy ordering. Arrived within the set time period. Quality of orders good. Stitching, fabric and zips all good quality. Very happy with goods received so far.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Tommy! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!