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Cover & All UK Reviews Summary
The company enjoys a strong reputation for delivering high-quality, durable products that meet customer specifications, with many praising the ease of the online ordering process and the rapid delivery times. Customers frequently highlight excellent communication from the service team, particularly in handling custom orders and ensuring accurate measurements. However, some concerns arise regarding delivery mishaps and issues with product fit, such as baggy covers or insufficient grommet holes. Overall, while the company excels in product quality and customer service, addressing delivery and fit issues could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great product, with an excellent service including suggestions based on the photo of the cover I was replacing
Quick and easy to order. This heavy duty made to measure chair cover fits to perfection and arrived just in time to protect my furniture for the persistent rain.
Hey Pippa! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Hey Peter! We are delighted to hear that you are pleased with our service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered from this company and the process was very easy from finding the measurements to placing the order
Hey Jon! We are delighted to hear that you are pleased with our product and process. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The material seems sturdy enough but I expected the cover to have either elastic or a draw cord to ensure a snug fit around the heater. There is only elastic on the 2 narrow ends which means there are gaps on the rest where rainwater, dust etc. can get in.
Hello Purnima, thank you for your feedback. We’re pleased to hear that you’re happy with the material. However, we’re sorry to learn of your disappointment with the tie-down placement and fitting. The cover was manufactured following our standard process, but since you’ve encountered an issue, our team will reach out to you shortly to address your concerns.
Very good quality, easy to order and a good delivery timescale.
Hey Steven! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I bought a bespoke cover for a leaky cushion storage box I had. I looked for a diagram that looked the right shape and using their measuring guide put my figures in and that was it giving you a price and options for finish etc. I was kept informed of the proof my order from day 1 to dispatch ( earlier than lead time) and I was thrilled with the quality and fit.Great service I will order again
Hey Karen! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I ordered a custom sized cover for in built seating. It was very easy to order and arrived when expected. It was made to a very high quality and I was very happy with the material. I would highly recommend! Best value for money I was able to find online.
Hey Duaa! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I already said,I am very happy the service arrived on time and fits really well.
Hey John! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy to order exactly size required. I haven't. Got anything to add to this comment
Hey Belinda! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Excellent service and product. Looks very smart and as though it'll last.
We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Really easy to navigate and define the bespoke need. Cover arrived before estimated delivery and a perfect fit.
Hey Martin! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Great company, pointed out that I may have a measurement wrong, which I had so that didn't get the wrong size. Thank you
Hey Julie! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
Quick and easy to find what I needed will use this site again.
Must enter 50 characters so here are some extra characters
Hey David! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Actually very good, getting covers the right size sometimes difficult. Do your measurements correctly and you're on a winner
Hey Kenneth! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
All very smooth and quick for a made to measure item. Would have liked more information on the type of material used. And possibly the option of irregular shapes.
Hey Francis! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great. Certainly would recommend to others.
So much so I have ordered another item.
Hey Peter! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
This site had exactly what I needed in that I could customise the sizes for my patio set. Very easy to navigate and great communication throughput the process.
Good service and delivery.
Hey Bruce! We're pleased to know that you had a positive experience with us. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
After reading reviews was a bit sceptical but needn't have worried product was exact size and very good quality and well made
Hey Angela! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Very happy with my purchase once again - great customer service and quality product.
Hey Will! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Easy and straightforward - good customer service and I am very happy with my product
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Chris! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!