Covers & All has a rating of 4.6 stars from 3,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 8th among Home Decor sites.
These covers are great, strong and timeframes are also great. I really like the option to custom make covers as the market rarely has anything other than a tarp that never stays tied down properly.
Fantastic 5 stars experience. Cannot ask for more. Wonderful customer experience. Website is user friendly with a huge variety of choices and options to chose from.
I provided a drawing and their design team built exactly what I had in mind. I love the edging put around the sides and pull strings to help keep it in place. Really impressed with the end product, on such a customized cover! Thank you.
Shipping was fast as well.
Easy to follow the instruction on the web site to get the measurements. Fast delivery. Great discounts on black friday
Easy, no fussing with any part of the purchase! Good follow up, will use again for sure. Nothing is left out.
Delighted with the quality.
Quality is great. Drawstrings at the bottom could slide easier is my only suggestion
Easy to order. Product was decent. It came a little bit damaged, but can live with it. Good communication.
We had to send follow up measurements, but overall the process was good.
The site is easy to use and the covers come quickly. They are solid material. Of the three items I've purchased, 2 were perfect while the third didn't quite fit despite me entering the exact dimensions. It was good enough but not perfect.
Have ordered twice from them. Both times the end product was as expected and dimensions were perfect. Second time did have a problem confirming order, but after several tries it was finally completed and arrrived within a week.
Custom covers has not been an easy company to deal with. I first ordered in October and ordered according to their website instructions. The cover came quickly but it was useless being as they did not make it according to their own website instructions which I followed. They refused to listen to me and constantly put the onus on me. It was only after I left a bad review of my experience with their product and company that they finally started to listen to me. In the end they corrected their mistake and it was their mistake because as I repeatedly told them, I followed the measurement instructions on their website. ( Even though they kept insisting that they did nothing wrong). I hope that they finally corrected their instruction page that I kept trying to get them to look at. In the end, not was remade and it is to my satisfaction. It just took a lot of unnecessary aggravation and in the end took well over a month to get the finished product.
Very satisfied with service everything arrived on time and in great condition.
Sent an email regarding my order and ask for a re-do of my custom cover and didn't get a reply.
Easy to order. The site instruction for measurement seemed accurate. Back of treadmill cover comes to floor. Front stops 3/4 down exposing switches, cord plugs and front of mechanics. How if they received accurate measurements?
For a custom cover the delivery time was acceptable. We just put it on our teak table and chairs as winter protection so I will know better in the spring if it's the cover that we needed.
Hi Brenda, thank you for your recent purchase of our custom cover for your teak table and chairs. We appreciate your feedback regarding the acceptable delivery time and your thoughtful approach to winter protection.
We understand the importance of a cover's performance in safeguarding your furniture, especially during harsh weather conditions. We are confident that our custom cover will meet your expectations, providing reliable protection for your teak table and chairs throughout the winter.
Your satisfaction is our priority, and we look forward to hearing about your experience in the spring. If you have any questions or additional feedback, please feel free to reach out. We value your trust in our products and appreciate the opportunity to serve you.
Thank you for choosing our custom cover, and we hope it proves to be the perfect solution for your needs.
I sought a cover for a homemade outdoor bar, dimensions were not uniform. Covers and Alls design team emailed, inquiring more photos and measurements to ensure a great cover! Couldn't be more happy. I'm ready for the winter. Thank you for being so detailed.
Great to deal with Very helpful and informative and professional
Are you nuts? If this is feedback you've carried it to nth degree.
The ordering experience was good and the prices were fair.
Hi Holly, we apologize for the negative experience you had with our company. As a custom business, we strive to provide a clear categorization of our products on our website to facilitate customer orders based on their specific requirements. If you are unable to find a suitable product, you may submit an order to our Customer Cover and provide reference images of the desired product. This will allow our team to process your order accordingly. In your case, we did not receive any images from you and processed the order based on the information provided. However, we are pleased to hear that you were able to receive a replacement that met your requirements and that you are satisfied with the product. Also, as your feedback is important to us, we have passed the same to the respective teams to make the customer experience better.