Covers & All Reviews Summary
Covers & All has a rating of 4.6 stars from 3,429 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 8th among Home Decor sites.
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Ordered two different colour cushions. Arrived as the same colour. Will not address different colours even having sent video and photos.
Poor customer service.
Curtains are great. For the money, better than making them yourself. Unfortunate they can't actually be a Canadian made product.
I have ordered covers from here before and quality has always been very good and the fit has been good: this one is just a bit big but better than too small
So far so good. Relatively easy and quick to order cover
We needed a custom size for our back fence. C&A came to the rescue. Product is excellent quality.
Easy website to use and the product was delivered promptly. Fits perfect and looks good
The project eventually got done properly. My one reservation was the process. It was difficult to communicate what I wanted in a way that I was sure the instructions we understood. To begin with the 20% off site wide is misleading. There is an upper limit to the discount but that is never mentioned and felt like i was not applying the code properly. The other issue is additional charges. While I was fine with the additional charges the billing process is convoluted in that I need to authorize charges to my CC without knowing what was being charged. The CS rep told me to authorize the charge and if there was a discrepancy they would refund me. Not a way to do online transactions in 2023.
Perfect fitting, extra 1'' for perfect fit, the command is done!
Amazing and easy. Great experience. Would recommend to anyone.
Excellent service, fast delivery, well made cover! Highly recommended!
Great fit with very durable fabric. As advertised.
My brother in law told me about your company. He helped me measure my furniture to place my order. I am extremely happy with all of the covers I ordered.
Great ppl who helped me get me product warranty! I was happy the warrantied the first product. I'm hoping the zippers don't fail on this one.
Easy to order, reasonable price, and delivered on time as promised.
Measurements are correct they will get it right. Thank you
Quick delivery. Good material. Packaged well. Exactly as ordered.
They seemed very attentive to getting it exact as we went back and forth 4-5 times on dimensions, which was appreciated. Price, ship and overall experience was good
Easy straight forward measurements, order and payment.
Easy to order, fits well. Fabric coating feels like it will be waterproof. Time will tell!
Good quality and a great fit easy to use and order
Precise instructions on how to measure. The instructions provide excellent guidance on how to measure
Exactly what I needed. Works great with my outdoor sauna in the winter climate
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robert, we want to sincerely apologize for the challenges you faced during the project process. It's disheartening to hear that the communication and transparency fell short of your expectations, and for that, we extend our deepest apologies.
Regarding the 20% off site-wide promotion, we understand the frustration caused by the lack of clarity on the upper limit. To avoid this, we have mentioned all the details in the Terms and Conditions of the coupon codes. The same can be checked at https://www.coversandall.ca/coupons.
Additionally, we want to address your concerns about the billing process and the authorization of charges. It is regrettable that you found the process convoluted, and we understand the importance of clarity in financial transactions. Your feedback has been noted, and we will review and streamline our billing procedures to ensure a more straightforward and customer-friendly experience.
If there are specific details or discrepancies in the charges that you would like us to address, please do not hesitate to contact our 24/7 call or chat helplines. We are here to assist you and ensure that your concerns are resolved to your satisfaction.
Thank you for providing us with the opportunity to serve you, and we look forward to the chance to regain your trust in the future.