Covers & All Reviews Summary
Covers & All has a rating of 4.6 stars from 3,427 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 8th among Home Decor sites.
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Easy to order. Great quality. Super strong materials. Will buy again.
Hey April! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
There customer Service returned my call promptly and answered all my questions. Was very impressed.
Thank you, Tom, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
Outdoor cushion covers are excellent quality and look great
This BBQ cover is the second item ordered from Coverandall. The first was a firetable cover.
We live on the ocean, so weather conditions can be severe. These covers in the heavy duty fabric are ideal. In addition, the ability to custom fit the covers is great and the staff at Coversandall do an excellent job to get it right. Would certainly recommend.
Ordered 12 tarps for around $1,500.00. I called to get measurement information, and was advised to account for the grommets and for the bottom pocket I paid extra for. Once I received the tarps, I found that the measurements were off. The lengths were far too long, and the amount I was advised to account for the grommets was incorrect so the tarps do not fit properly for my use. I contacted customer support and was asked to provide information including photos and videos (clearly questioning my concerns). Once I provided the information, I received and email saying there is nothing that can't be done as 1. The tarps were installed, and 2, the tarps provided had been cut to the requested size (which was untrue). I tried calling more than once to speak to someone, and was told to expect a call back, and haven't heard back since. Now I'm out 1,500 on tarps that won't serve the purpose they were purchased for. After reading the reviews online, I'm starting to think the 4 and 5 star reviews are not from actual customers. Be very careful ordering products from here. They are not local, and as such their customer service is only existent until you make a payment.
So after a couple of days back and forth about the two slits I needed. I said no velcro... it came with velcro. I need it to flap so a dog can come through it... back and forth. Basicly that peice of canvas is useless to me as dog cant get in or out.
I really just have to wait and see if anyone calls and what is actually done about dog door needed. I left notes where applicable and hope the call. I know it will cost extra.
Ordered a custom sized tarp. Entered my drawing and they sent an approval drawing. Showed up when it said it would. Fit perfect. Ordered another tarp. Great product.
Fits great and works as expected. Good design and good workmanship. Will probably order other products from this company.
Very easy to order. Order came faster than expected.
De plus pas possible d'appliquer le code promos à l'achat. Sinon très bonne expérience, les produits sont tel que désiré, reste à tester s'ils sont imperméable mais ils m'ont l'air d'être fait d'un tissus de bonne qualité.
This team were on top of my order, double checking the measurements and address…I am a very happy customer
Make sure if you order to get your measurements exact and re-validate with the design team. My only concern is the back and forth I had with customer service to get this error fixed, I wish they had a way to re-use / fix the incorrect one.
Hi Luca, thank you for taking the time to share your feedback regarding your recent experience with our product and customer support. We sincerely appreciate your insights, as they play a vital role in helping us improve our services.
We regret any inconvenience caused by the back-and-forth communication required to rectify the error in your order. Your suggestion about having a more streamlined process for correcting errors is duly noted, and we will certainly explore ways to enhance this aspect of our service.
We understand that the process of getting the order re-shipped was frustrating, and we genuinely apologize for any inconvenience you faced. We value your patience throughout this process and are pleased to hear that our customer support team was able to find a resolution that met your satisfaction.
Your feedback is invaluable to us, and we are committed to using it to continually improve our processes and provide a better experience for our customers. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out.
We appreciate your business and the opportunity to address and learn from your concerns. Thank you for choosing us, and we look forward to serving you even better in the future.
To many bull$#*! fake looking stuff from site How likely is it that you would recommend Covers & All to a friend or colleague? How likely is it that you would recommend Covers & All to a friend or colleague?
The proper questions were asked to ensure that the final product fit properly, delivery was prompt, price was reasonable.
Custom cover. Built as requested. I liked the process. Professional
I am very pleased with the custom cover I purchased from Covers&all. Their team was very good to deal with.
Ordered two different colour cushions. Arrived as the same colour. Will not address different colours even having sent video and photos.
Poor customer service.
Curtains are great. For the money, better than making them yourself. Unfortunate they can't actually be a Canadian made product.
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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