Covers & All Reviews Summary
Covers & All has a rating of 4.6 stars from 3,420 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 8th among Home Decor sites.
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I purchased a used set of patio chairs with very odd shaped cushions. The cushions were old and stained; definitely needed to be replaced, but the size and shape were pretty well impossible to find. I had used Covers & all for replacement cushions in the past and was happy with their service so I decided to try them again. Within hours of submitting my order a rep contacted me via email to ask for more detailed measurements. Even though I didn't really know what I was doing the rep was able to give me a picture with measurement guidance and after a few emails back and forth the covers were made and shipped. I could not be happier with the results. The fit is good and the chairs look much better. The customer service was excellent and the price very reasonable. I will use this company again. Highly recommend.
Apart from some trouble updating the cart while shopping, the order went through and items were perfect, just as expected.
Hey Bob! We're sorry to hear that you find our website cumbersome, and we apologize for any confusion caused. Your feedback is important, and we want to address your concerns. Please reach out to us directly (+18002602829) whenever you face any issue, so that we can investigate and give you a better experience. Thank you for bringing this to our attention.
No issues, problem free and easy. Patio furniture Covers arrived as ordered, fit perfectly, well made. Highly recommend
Hey Joe! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
I understand my order is probably the most complex option but your website is not user friendly for this situation
Hello Richard, we are sorry for the inconvenience caused to you while placing an order. Though we have worked hard to make the order process simple and easy to follow, we understand that there is room for improvement. If you face any such issue, please feel free to contact our customer support team via call or chat. Moreover, as your feedback is important to us, we have passed it on to the concerned teams to make the customer experience better.
I could not find a premade cushion for an odd size bench that I was converting to an outdoor seat. I stumbled upon Covers & All and was happy to find that I could get a custom cover made at a decent price!
Hey Melanie! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Ordered last year and was happy with product, now completed the rest of our newly acquired patio furniture. Protect and save our investments with great covers. Thanks
Hey Sandra! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great product. Well made and good customer service
Hey, Emmanuelle! We are delighted to hear that you are pleased with our product or service. Your satisfaction is our top priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great products (i have 12 so far). Excellent customer service, prompt delivery and able to quickly handle specialty orders.
Hey Ronald! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Dishonest sales and pricing! Wouldn't honor Sitewide Sale after I spent a lot of time measuring and selecting details in my cover order.
Customer service was awful to deal with.
If you're only going to offer a sale on custom then call it a Custom Sale and not Sitewide Sale.
Complete waste of my time.
Hey Bob! We're sorry to hear that you find our website cumbersome, and we apologize for any confusion caused. We value your feedback and aim to resolve any concerns you may have. We'll instruct our concern team to enhance clarity for our customers by ensuring that coupons include all relevant terms and conditions. Thank you for bringing this to our attention.
Lot of options and good prices for a waterproof pergola cover! Would recommend!
Thank you, Marcelo, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
I like the customized options and the affordable price, and the customer service has been helpful
Material of product was exceptional and the price was just right.
Hey Angela! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Great company to deal with, easy to give 5 stars and well deserved!
Thank you, Barton, for letting us know we were able to help you out! We're thrilled to hear that you are happy with our product and service(s). If you have any questions or need any assistance in the future, please feel free to reach out. We look forward to serving you again!
By following their very descriptive way to measure the site was easy to navigate.
Their price point is dead on.
Hey Anthony! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
The covers fit very well and the material was of a good quality.
Hey Ann! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Was very easy to order to the required measurements and the shipping was prompt, considering this is made to order. Communication on the progress of the order was excellent. I would recommend Covers & All to my friends and will probably buy from them again.
Hey Keith! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
These cushions covers are exactly what i was looking for, an inexpensive way to replace cushions whithout having to through the insides away, just goes over the original cushions and looks great
Hey Lori! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Setting up online account was slow but then the
Online ordering was straightforward. Excellent mock up communication prior to production. Fast response and product delivery was exactly when quoted.
Hey Jan! We are delighted to hear that you had a positive experience with us. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Couldn't create account to get new customer discount.
Online ordering seems straightforward.
Great website... easy navigation. Such a variety of products:)
My husband loved this custom cover for his asado grill … I was very impressed with the process and how meticulous this company was with measuring to obtain a perfect fit! Highly recommend!
Hey Denise! We're pleased to know that you found our website user-friendly and had a positive experience. Your satisfaction means a lot to us, and we're here to ensure your future interactions with our platform are just as seamless. If you have any more feedback or questions, feel free to share. Thanks for your kind words!
This company definitely has a special thing going - we recommend it. We looked in all corners of the web to try to find either replacement cushions or just cushion covers, deciding to try out CoversAndAll, and we're extremely happy with the overall experience. Cost-wise there is no company that even comes close. The website is well built and makes choosing sizes easy, our order went into production right away, and we received our order in around a week (super fast). The covers fit our cushions perfectly and are well made with a material that seems to strike the right balance between comfort and durability. We'll see how they last in the long term if we can keep them out of the rain but definitely very happy with the experience and product received.
Hey Alan! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
The custom cover is exactly the right size. It fits perfectly.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Lynn! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!