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Covers & All Reviews Summary
Covers & All has a rating of 4.5 stars from 3,457 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 8th among Home Decor sites.
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Production and delivery is fast. Quality of the tissu is feeling really robust. It should last and protect my item for years. Fit was perfect. Really happy about my experience.
It is my 3rd order and will order again when needed. I have told friends who were impressed with the quality and custom aspect of the covers.
Very good product and customer service
Placing the order was easy and I was contacted to highlight an obvious mistake in my measurement vs. the photo I joined. Rarely do you see a company that will take the time to do that instead of just sending to the measurement you provided. This was a very good experience.
Ordering was quick and easy. Delivery was on time. Two of the four tarps ordered were not square. I was able to make them work for the intended purpose. However, I was a little disappointed.
Only one tracking number forwarded when notified. There were actually 2. One arrived before the other which caused me to phone the help number as it appeared something disappeared. Was given the second tracking number and it was delivered later in the day on a separate truck...
Process was easy from beginning to end and the product is of really good quality.
Awesome, have a huge selection of covers. Recommend it to my son.
The ordering etc was easy and online chat were very helpful. Customer service was great, but this is not a domestic product and is outsourced from India. Keep in mind of this for supply chain issues lately.
Haven't installed it yet, but it looks like better quality fabric than I expected.
Very happy with this product after seeing others on the market. Price was very good and material quality looks excellent. The cover arrived by FedEx within the shipping time suggested. I will certainly recommend to friends.
Loved the covers for outdoor furniture. So convenient. The free bag for Christmas was not in the parcel. Please send. Thank you.
I had placed my order with what I thought I wanted. But the staff checked in with me on a several items, multiple times, to make sure I had what I needed. Thank goodness I listen to them and followed their advice / recommendation. I am very happy with the last minute tweaks.
Shopping was easy. Kim was super helpful. 20% discount for signing up, can't beat that. Looking forward to seeing this cover.
The chair and sofa covers don't match the measurements I provided.
Hi Elizabeth, We are sorry to note your disappointment with the cover received. Upon checking the order details, we have fabricated the cover the same as per the order details and dimensions. Also, we can see that you have already shared your concern with the quality team. As you have shared your concern here, we have also escalated the same to them. They will investigate the issue and provide you the best possible resolution for the same. If you have any other concerns, please feel free to contact our 24x7 customer support team via call or chat.
Fairly positive. Ordering process was straightforward. One major let down was the absence of the advertised free Xmas storage bag. A slight delay in delivery was also experienced although the tracking number provided detail up to the delay it was not clear when eventual delivery would take place.
Hi Steven, Thank you for your feedback. We have worked hard to make the order process simple and easy to follow. Your appreciation tells us we are doing it right and encourages us to keep offering the right options and products. We are sorry to note your disappointment with the delivery process and Christmas tree bag. Upon checking the order details it seems like the Christmas tree bag is out of stock that is the reason we have partially shipped out your order so the whole order does not get delayed and you will receive the actual products on time. Please do not worry about the same, we will certainly ship out the tree bag as soon as it will come in stock. You will be notified with the tracking details once the product will be shipped out from our side. As per your concern regards to the tracking information, we use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and service. If you face any such issue, kindly contact our 24x7 customer support team to get an update about the same.
It was very easy to place order and the covers fit perfectly. Delivery was a few days later than expected
I ordered a beige cover and received a black cover. The cover fits well but is the wrong color.
Hi Michael, We are sorry to note your disappointment with the cover colour. Upon checking the order, we can see that we have fabricated the cover same as per the order details in Cover Max Balck fabric. Upon the order placement, an immediate confirmation is sent to the customer's registered email address which consists of all the order details like measurements, colour, fabric etc. to recheck. The customer can amend the same within 2 hours of order placement. As per your concern, we have again sent the details to your registered email address for your reference. We are glad that you like the fitting of the cover. If you have any queries, please feel free to contact our 24x7 customer support team via call or chat.
I ordered my cover, provided all measurements as well as included pictures of our crate directly from the website we purchased it. I spoke with a representative from Covers & All and we discussed the need for two separate openings, as there are two doors on our crate. The cover arrived with only one door access, leaving the cover completely useless for us, as the door that is inaccessible is the door we're using. As well, the cover is portrayed as a quality vinyl cover but looks like nothing more than a giant black garbage bag. Very disappointed. Would not recommend.
Hi Jenny, We are sorry to note your disappointment with the cover received. Upon checking the order details we can certainly understand your concern. We at covers&all work forward to offer products without compromising the quality of the material and always try our best to provide the cover same as per the customer's requirement. It this very unfortunate that we were failed to meet your expectations. As you have shared your concern with us, we have passed the same to the quality team. They will contact you soon to provide the best possible resolution for the same.
We are a global business based in Georgia. All our covers are designed in Georgia, USA, and manufactured in India. The same is mentioned over the website in our terms of use and promptly disclosed when inquired.
I found it very easy to design my own custom Pizza Oven cover. Just complete a few measurements add them to the on line graphic file provided and order. Couldn't be easier to do.
Pick the cover, add the dimensions, decide on options, good to go.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Linda, Thank you for your feedback. We at Covers&All always work forward to offer products without compromising the quality of the material. We understand the customer's requirement and tried our best to make a cover for almost everything. We are glad to know that you liked the products. As per your concern regards to the storage bag, the Christmas tree bag is out of stock that is the reason we have partially shipped out your order so the whole order does not get delayed and you will receive the actual product on time. Please do not worry about the same, we will certainly ship out the same on an urgent basis as soon as it will come in stock. Also, our quality team has sent an email with the options, if you could revert us back so we can proceed further as per that as well. If you have any other queries, please feel free to contact our 24x7 customer support team via call or chat.