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Covers & All Reviews Summary
Covers & All has a rating of 4.5 stars from 3,456 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Covers & All most frequently mention good quality, customer service and fast delivery. Covers & All ranks 8th among Home Decor sites.
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Fast, efficient, staff are very knowledgeable and quick to action all requests.
Our cover is very good quality and delivery time was fast! Very satisfied!
Small useless covers, maybe for toys, not for anything that is used as garden furniture.
Easy to use online order form, product was made to specifications, delivered before date expected, fits and looks great.
My impression was it would come with a cushion not just covers. So I was disappointed. But the covers are nice. I'll know more once I get a sponge to fit in it.
They're exactly as requested, quality better than I expected; highly recommended.
I provided the specs for a set of custom curtains for my outdoor gazebo. At first the chat representative said it wasn't something that wasn't possible but then I spoke to another agent and they agreed to do it, so I was quite happy with that as I ordered custom outdoor furniture covers in the past. Essentially, I asked for 4 curtains to be zipped together to keep the wind and snow out in the winter months. I also asked for velcro straps to tie them to the gazebo posts so they wouldn't whip around in the wind. I received the curtains and all the measurements were perfect. The quality of the material is amazing and delivery was quick. The only problem was that the velcro straps were attached to the inside of the curtains instead of the outside and so I had to reverse them. This exposes the stitching to the outdoor elements, but I just hope it's not going to be a problem going forward. In addition, I had hoped they put a double zipper rather than a single zipper so that you can easily open from both the inside and out. Other than that, the product is pretty solid.
Hi Edward, Thank you for your feedback. We at Covers&All always work forward to offer products without compromising the quality of the material. We are glad to know that you liked the product we offer. We are sorry to note your disappointment regards to the Velcro and zipper. Upon checking the order details we can certainly understand your concern. We always try our best to fabricate the order same as per the order details. It is unfortunate that sometimes a comment is not noticed, for which we apologize deeply. As you have faced an issue and as an apology, we have initiated a 10% of store credit of the product value as customer satisfaction is our priority. You will be able to utilize the same with your next purchase. We are sorry to inform you that we do not provide the double-sided zipper option. However as you have shared your feedback, we will surely pass the same to the concerned team to make the customer experience better. If you have any queries, please feel free to contact our 24x7 customer support team via call or chat.
The order went smoothly and the covers were delivered in a timely manner and they fit properly.
Hung them up this weekend, cut the wind right away and because they are clear can still see everything.|
We had very specific requests for our cover and the team did a great job. The material seems to be resistant. The order arrived with a little delay with Fedex, but the situation has been fixed quickly. I would recommend this company.
I was actually saddened to learn my cover was not coming from Canada, my mistake as I thought this was a Canadian company. I have not opened this package yet it is a gift.
Hi Sharon, We are sorry to note your disappointment. As per your concern, We are a global business based in Georgia. All our covers are designed in Georgia, USA, and manufactured in India. The same is mentioned over the website in our terms of use and promptly disclosed when inquired. We at Covers&All always work forward to offer products without compromising the quality of the material. We will wait for your final review regards to the product. If you have any queries regards to the cover, please feel free to contact our 24x7 customer support team via call or chat. They will be more than happy to assist you with the same.
I'm completely satisfied with my order. The quality is higher than I expected. The measurements were accurate. I'm very happy!
I have not received an invoice for either one of the 2 orders I have placed and I need those invoices. The first tarp didn't not have all the eyelets I wanted in it, the second I have not checked yet.
Thanks Mik
Hi Michael, We are sorry to note your disappointment with the product received. Upon checking the order details, we have fabricated the product same as per the order details. On one of the orders, the eyelets option which you have selected is "Grommets Only in the (4) Corners" and another order has the "Grommets Spaced Approximately@ 12 inches". As per your concern regards to the invoices, we have sent the same to your registered email address. If you have any concerns, please feel free to contact our 24x7 customer support team via call or chat. They will be more than happy to help you with the same.
Overall, I'm very pleased. I was also very impressed that they contacted me to ensure my covers were the right dimensions since one was quite large. The furniture covers arrived quickly and fit perfectly! These are great value, if you're unsure or on the fence, don't worry, the product is excellent.
It was easy to order online with detailed specs, and it was delivered promptly,
Very good order system, made it easy. Confused over the Extra that was going to be put onto the size and it was not. So cover too snug
Used to enclose a gazebo. Great quality - handled 90 km/hr winds no problem.
There were lots of options to choose from and my first order arrived quickly.
The only issue I have is that I ordered 2 sizes, but I found it difficult to put both on the same order so ended up with 2 orders and I am still waiting for the 2nd item to arrive.
Hi Fiona, We are sorry for the inconvenience caused to you while placing an order and apologize that our service does not meet your expectations. As per your concern, once you will add the product to the cart, on the top of the page you will find different product options to select. You can select the same as per your requirement, fill in the details and add the same into the cart. We are glad that you have received the first order on time. We are sorry to note your disappointment regards to the delivery of the second order. The order was rush manufactured and shipped for on-time delivery, unfortunately, it got stuck in transit. We use top-quality shipping carriers including FedEx, UPS, and DHL; however, Covers&all has no control over 3rd party couriers' performance and is not responsible for any delay that arises from the couriers' shipping service. As you have shared your concern with us, we have contacted FedEx to deliver the product as soon as possible. You will also get an update for the same. If you have any queries, please feel free to contact our 24x7 customer support team via call or chat.
It has been a Great,
experience, excellent product/ workmanship. Shipped on time for Christmas.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi, We are sorry to note your disappointment with the cover received. Upon checking the order details, we can see that you have placed an order with the by default website dimensions. Which we have just shown for reference. As we are in a custom business; we provide a different option to enter the specific dimensions, select the suitable fabric and tie-down as per the product requirement. We have fabricated the cover same as per the received order details. If you have any queries or concerns regards to the same, you can always contact our 24x7 customer support team via call or chat. They will be more than happy to assist you.