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CoutureCandy

How would you rate CoutureCandy?
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Missouri
1 review
0 helpful votes
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Great
October 1, 2021

The dress was a perfect fit!
Perfect on my waist. Loved the slit the open back on it too. This dress won't disappoint

Date of experience: October 1, 2021
Pennsylvania
1 review
0 helpful votes
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Customer service return
April 30, 2023

No response trying to contact someone for refund. No one pick the phone call, no one response my email either.

Date of experience: March 31, 2023
Michigan
1 review
0 helpful votes
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Great experience
July 12, 2024

Great sales thank you for the order the dresses were perfect

Date of experience: July 2, 2024
California
1 review
0 helpful votes
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I love shopping with Couture Candy!
February 13, 2018

The dress I order is breathtakingly beautiful. The whole process was very convenient and the customer support is very helpful.

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Beautiful dress.!
August 24, 2019

I bought it for my mother, she wore it for my daughters wedding.
It was just the perfect dress.!
She got so many compliments.

Date of experience: August 21, 2019
Texas
2 reviews
0 helpful votes
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Prom dress
March 27, 2023

It was great. I loved the dress it came in speedy and it is the correct sizing, color, and everything

Date of experience: March 27, 2023
Illinois
1 review
0 helpful votes
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Great Dress Quick Ship!
April 6, 2022

The dress was perfect, and shipping was quick and easy! Perfect experience! Will definitely buy here again!

Date of experience: April 6, 2022
Pennsylvania
1 review
0 helpful votes
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Size matters
September 7, 2021
Updated review

It was nice to have plus size options. Although I had ordered a plus size, it turns out it was to small. I will need to return.

Date of experience: September 7, 2021

It was nice to have plus size options
August 31, 2021
Previous review

It was nice to have plus size options

Date of experience: August 31, 2021
Florida
1 review
0 helpful votes
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It was as expected and as shown
June 5, 2019

Perfect size as described in the size chart and was exactly as the picture in the web page. Arrived in well condition and when was expected

Date of experience: June 2, 2019
Oregon
1 review
1 helpful vote
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Prom Dress
March 8, 2019

Fit was beautiful and the cut of the dress was nice. The color was pink and fantastic. I would buy again

Date of experience: March 5, 2019
Texas
1 review
0 helpful votes
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Great experience
April 13, 2019

Its true to picture, great material and true to size service was great and great price always looking forward to your sales

Date of experience: April 11, 2019
Texas
1 review
0 helpful votes
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Great quality
November 30, 2019

I love the material, very good quality and love all the glitter. The dress fits perfectly and I love the corset back.

Date of experience: November 27, 2019
Texas
1 review
0 helpful votes
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Love the dress, looks like the picture, color looks like picture was worried it'd look different but really similar

Date of experience: May 4, 2022
Colorado
1 review
0 helpful votes
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Excellent online shopping
October 7, 2021
Updated review

The size chart is a very good guide, the sewing is of quality, the delivery is fast. Very satisfied with the purchase

Date of experience: October 7, 2021

So far very good
October 3, 2021
Previous review

So far very good

Date of experience: October 3, 2021
Minnesota
2 reviews
1 helpful vote
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Amazing!
February 4, 2021

I couldn't believe the price I paid for my Jovani dress! Quick and easy checkout definitely recommend.

Date of experience: February 4, 2021
Texas
1 review
0 helpful votes
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Great customer service
April 7, 2018

Love the dress, love the price and love the Couture Candy experience but the dress didn't fit me well

Date of experience: April 5, 2018
California
1 review
0 helpful votes
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Return instructions needed
March 2, 2023

The size 4 is much too big and I need to return it, but there sre no return instructions in my box. I emailed customer service but got no response.

Date of experience: January 31, 2023
California
1 review
1 helpful vote
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DO NOT TRUST!
April 17, 2022

I PURCHASED A DRESS FOR $198 for my daughters 15th birthday! I bought a size small and once I received it I realized their sizes run TOO SMALL! Their size small felt more like an XXS! I went through the process of returning it and paid for my own label ($12). Once they received it, they indicated to me that I would only be receiving store credit! Which I declined because I had already purchased another dress and it's hard to tell their sizing online. They offered me 50% monetary refund and I declined once again! I decided to reach out to PayPal to see if i can get my money back. Couture Candy refused again AND NOW THEYRE OFFERING ME ONLY 50% store credit! Due to reaching out to PayPal and as a form of penalty! NOW I am beyond upset with this company and their customer service. I reached out to the "supervisor" CJ and he did not help me AT ALL! They stole money from me and NOW I DONT HAVE MY MONEY NOR A DRESS! Who in the right mind wants to be charged money just for no reason. How is it fair that this company now does not want to give me my money and now charging 50% and giving me $89 dollar store credit! DO NOT TRUST THIS COMPANY! They stole my money with their bogues disclaimers! I am never spending a dime here and you should be careful!

Date of experience: March 18, 2022
Indiana
1 review
0 helpful votes
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Love the dress! More beautiful than expected
March 9, 2021

The dresses are 100% authentic! I was scared I would be scammed, but no! The dress arrived in perfect conditions and in a very timely matter.

Date of experience: March 9, 2021
Texas
1 review
0 helpful votes
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The website is for expansive
November 15, 2023

There are lots of choices for dresses, but you should be able to receive a full refund if the garment is returned in excellent condition.

Date of experience: November 15, 2023

Overview

CoutureCandy has a rating of 3.7 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.

service
552
value
282
shipping
280
returns
128
quality
934
This company responds to reviews on average within 4 days

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8,421 reviews