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Course Hero

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New Jersey
1 review
1 helpful vote
Follow Joe M.
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Absolute garbage
May 28, 2021

I don't feel like paying for an answer that is due on a worksheet in 1 minute. I'm not paying for simple answers. Such a stupid site. Actually try to help kids instead of sucking them dry of money.

Date of experience: May 28, 2021
France
1 review
5 helpful votes
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Money grap
April 27, 2021

I don't recommend anybody to subscribe to this Course hero since you have only 30 documents per month access. This information was not clearly indicated in the benefit description to trap the people.

Date of experience: April 27, 2021
California
1 review
5 helpful votes
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Not ever again!
October 6, 2023

Its a scam cause that's what happened to me I thought the membership was 11 bucks a month then they charge me for the whole year $143 so quickly, after that they only let you open a few documents and i stopped when i need to unlock some documents but would ask for more bucks, what an absolute waste. I called them to cancel my subscription and refund my money, yes they refunded back but less $30 saying that im downgraded so that they can refund me or otherwise i will not get any refund at all. In less than 2 hours of using it, they have taken $30 that fast. I was even told that it was in their policy about the downgrade but hell no when you click the subscription it automatically lead you to the payment, there was no agreement or policy in place prior to payment as far as i can remember, otherwise i will not let myself take the bait. Im even surprised that im still a member when i was so clear the first time i called that i wanted to cancel my subscription, if i didnt see it in my paypal account these people will continue to get money from me! Gracious gee!

Oh btw the agent was nice and calm, she handled the conversation so well for an irate customer, my guess she's been doing it for long time

Date of experience: October 6, 2023
India
1 review
22 helpful votes
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I'm working as an expert since last year.

I found that, there are many questions which are correct, clearly visible and understandable, still get marked as unhelpful.

Date of experience: December 6, 2020
Philippines
1 review
26 helpful votes
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FRAUD and ANTI-TUTOR PLATFORM
December 15, 2020
Updated review

I would highly suggest not to consider this platform for tutors. They permanently disabled my personal account because they claimed that my personal account was linked to another account. In course hero, you can't just make another account using the information you've used in your personal account, because they have the system to detect it. When I asked them for the validity of their claims, they can't provide because they have closed both accounts. I asked them to check the information used for both accounts, when are these two accounts made, and where are these two accounts made, but none of these was provided.

Basically, their claim was not verified, yet they have already decided to permanently close my account. So they can just randomly claim that your account is fraud and close it without substantial evidence. I feel sorry for the other account. And also, if you read the terms, tutors are not protected. They allow students to post actual materials from the university, such as exams, quizzes, etc.

Date of experience: December 15, 2020

Greatest scammer, stealer,
December 14, 2020
Previous review

It's been only 4 months since I've worked at course hero. My ratings are high (never went down below 92%) and most students would find my answers very helpful. Just today, I received an email stating that my account is terminated because I "violated" their terms and condition regarding fraudulent activity. I have never used any account apart from my own account. Once you have your account, your profile will be automatically registered in their system, so there is no other way you can make another one. PLEASE, STAY AWAY FROM THIS PLATFORM. They will steal your money, time, effort, and answers.

Date of experience: December 14, 2020
Australia
1 review
0 helpful votes
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Not worth of your money
January 11, 2023

I have paid for 3 months to try the service (38.85 AUD - such a rip off). I couldn't find any useful information that could be helpful for my study and I have not used it since I have paid. I forgot to cancel my subscription. On the day they have charged me, I have contacted them immediately to ask for the refund, but I have not received any response at all. So waisted 77.7AUD.

Date of experience: January 11, 2023
Missouri
1 review
0 helpful votes
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I've needed help multiple times and have went to the website with hope that it will help me but it blurs our the answer AND YOU HAVE TO PAY?! THIS IS RIDICULOUS. I HOPE IT GETS MORE ONE STARS SO IT CAN GET OFF OF GOOGLE AND STOP WASTING PEOPLE TIME! I HATE YOU COURSE HERO!

Date of experience: November 24, 2021
India
1 review
0 helpful votes
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Scammer
March 20, 2024

Course hero is the biggest scammer in the name of education portal. They are doing very unethical practices.

Date of experience: March 20, 2024
India
1 review
4 helpful votes
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IT'S A SCAM
May 20, 2023

Course Hero is a complete scam. If you are a tutor, stay away from them. I worked day and night continuously for 15 days and on the day of payout they suspended my account citing some random violations. I lost 1300 dollar ( approx 1 lakh rupees). Simply STAY AWAY FROM COURSEHERO

Date of experience: May 20, 2023
Australia
1 review
1 helpful vote
Follow Your M.
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It's an absolute scam and a waste of time! I'm so glad I tested it out first before paying for it. You'll supposedly get 5 unlocks if you upload 10 original documents but once you upload 10, they'll ask you for 10 more even though it shows that you've already uploaded 10. My naive and brainless self decided to upload 10 more anyways but they bloody asked for another 10. Eventually, I got these 5 unlocks but it wasn't worth it. Every document you open even if they weren't the one you wanted to unlock and see will count as one of the 5 unlocks you have. I'm an atheist but praying to god to get answers to some of my assessment questions seems more plausible than this crap.

Date of experience: November 7, 2021
North Carolina
1 review
1 helpful vote
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DONT DO IT
March 26, 2021

Once you join for the low price... what they don't tell you is that price was JUST THE MEMBERSHIP FEE! AND YOU MUST THEN UPGRADE EVEN MORE. This is the email they sent me AFTER I joined for 14.95/month... 1. Should you decide to upgrade to a monthly subscription that costs $39.95 USD, you will have 30 unlocks and 10 tutor credits that are good for 1 month.
2. Should you decide to upgrade to quarterly subscription costs $59.85 USD, you will have 30 unlocks per month and 20 tutor credits that are good for 3 months.
3. Should you decide to upgrade to annual subscription costs of $119.40 USD, you will have 30 unlocks per month and 40 tutor credits that are good for 1 year

Date of experience: March 26, 2021
California
1 review
4 helpful votes
Follow Ukamaka E.
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They are frauds, I'm saying this because i want to tarnish their reputation for no reason but it is the reality. They come up with stupid reasons to shut your account down, won't provide you with evidence and oh did I forget to mention after they renew your subscription? Oh yeah you heard me right! I requested for proof that I had an infringement on my account but they didn't share. They refused to refund me said it's past 30days, my question was, why did they not wait to shut the account down after it expires. Their tutors are not qualified. Different occasions I used them and failed. Even Chegg is better than them. Customer service is very poor. Very disgraceful of a company that boosts or 100 success. Everyone I know deleted them aside me, I should have listened better. I thought they just didn't want to pay but now I see why people don't value them. Run far away from them especially using their tutors, or they will make you fail. I only unlock things I need to see concepts asides that, it was a waste of my money. Do not use. Do not use

Date of experience: May 7, 2023
Philippines
1 review
1 helpful vote
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They closed my account in a fishy manner claiming cyber security $#*!. They then took the money that I had earned and failed to send it citing the account is closed.

Date of experience: December 20, 2022
Washington
1 review
14 helpful votes
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I purchased a $39.95/1 month membership in order to view the documents I thought would help me with my courses. The entire website (I have screenshots of the website and registration process) leads you to believe that once you "complete your membership for instant access", you will have "instant access to over 25 million documents". Nowhere does it state that even after you pay for a membership, you will have to earn "unlocks" to access the 25 million documents you were guaranteed to have instant access to! After discovering this "service" is completely useless, I requested a refund which they immediately denied because I already used an "unlock". WHY IS THIS NOT ADVERTISED? NONE OF THESE RESTRICTIONS ARE ADVERTISED. They are taking full-time college students hard earned money and scamming them! This service is disgusting and dishonest and needs to be SHUT DOWN!

Date of experience: June 5, 2019
California
1 review
2 helpful votes
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DONT USE THIS WEBSITE NOTHING On HERE is relevant at all half the time the answers are wrong and if you didn't hear a teacher is suing these people and students because they cheated on a final exam. Don't waste your time here and actually study

Date of experience: March 25, 2022
Florida
1 review
12 helpful votes
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Turning to scam to tutors
November 11, 2020

Since october 2020 students have started to rate the questions as unhelpful and course hero does not pay these answers to their tutors, they do not investigate if the answer was correct or not

Date of experience: November 11, 2020
Texas
1 review
7 helpful votes
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I need help with a course in Sophia Art History II and could not get it. I have use Course Hero in the past to get help with assignments; however, I can not find any advice to pass a test in Art History II. I am disappointed.

Date of experience: April 14, 2020
Course H. Course Hero Rep
over a year old

Hi, we’re sorry to hear you had a poor experience with our website. We encourage you to reach out to us with your specific issue at support@coursehero.com.

Canada
2 reviews
3 helpful votes
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Forces you to subscrive for $10 a month, as if paying for school is not enough. Really greedy people, avoid using this site at all cost, as there are better FREE help available.

Date of experience: June 19, 2022
Cambodia
1 review
2 helpful votes
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Tutor payment
June 9, 2022

Course hero is a total scumbag... anyone aspiring to tutor with coursehero... i highly discourage you from doing so. They'll steal your money even long before you start enjoying it.

Date of experience: June 9, 2022
California
0 reviews
0 helpful votes
Follow Michael B.
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Coursehero is a website that steals your intellectual property and defrauds anyone that seeks refunds on anything related to them. Don't sign up, you'll regret it.

Date of experience: January 11, 2022

Overview

Course Hero has a rating of 1.4 stars from 360 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Course Hero most frequently mention customer service, tutor account and credit card. Course Hero ranks 1067th among Homework sites.

service
184
value
180
shipping
111
returns
133
quality
176
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