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Course Hero

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Australia
1 review
3 helpful votes
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ZERO starts
September 7, 2021

If there are options for MINUS starts, I would like to mark for -5starts.
All blurred images looked awesome. I thought I will get some help. However, once I pay and open the documents, it was just all the task which I can see on my school book. I simply paid another $55 to read the task which I already can access on my school. People DO NOT purchase!

Date of experience: September 7, 2021
Canada
1 review
0 helpful votes
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Crap
March 8, 2024

Crappy scam app charges me $#*!ing 150 CAD per year. Hella answers are either ambiguous or $#*!ing incorrect. Don't pay for it. Save your wallets.

Date of experience: March 8, 2024
Illinois
1 review
5 helpful votes
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Qorst service ever. I doubt they have what you need the fokens they give you for free to use with submissions prevent you from getting a refund if you do decide to get the subscription and end up wanting a refund. Dont bother the peoppe posting about it working are probably employees of the company bc none of the classes myself or a buddy of mine who was in all gen ed courses were on there. And anything we did find was from someone else posting an assignment you had to uncover to even see that it wasnt usefull
Which also takes your ability to get a refund away.

Date of experience: April 28, 2019
Philippines
1 review
8 helpful votes
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Account disabled
September 9, 2023

After reaching 250$ my account get a violation and they permanently disable it, what a scum. Don't use this website anymore, If you email them they will not response

Date of experience: September 9, 2023
TW
1 review
0 helpful votes
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Course Hero trick you to upload your study notes, books, or publication in return they promise to give you credit for it so you can access some of other users uploaded material.

I spend hours try to upload the materials I have but their automatic system keeps denning the materials I uploaded, miss classified, miss-categorized, you will end up spend hours not going anywhere, you will not get any credit from it.

Don't waste your time thinking you can earn credit by upload. They want you to spend credit to access their service, they will not give you access for free.

Date of experience: January 3, 2023
Texas
2 reviews
3 helpful votes
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Subpar Material
September 8, 2018

Buyer beware. This is a huge scam. I paid for three months and the only data on the site are the teachers presentations. I habe niw requested a refund three times and habe requested my money back and ro cancel my account. Nobody has bothered to respond to me.

Date of experience: September 8, 2018
Nevada
1 review
2 helpful votes
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My personal essay was stolen by a service tutor that I don't know of here. The tutor account is herbertwalindi10. My entire essay content was copied and claimed his/hers false-fully. The tutor is dishonest here and claimed my personal work as his/hers and shared and sell my essay for money.

Do not trust the work here as it's plagiarized! There is very lack of background check on the tutors and the quality of the tutors are skeptical. Already submitted an investigation case; but no phone contact to the compliance team; long investigation time and response time.

Date of experience: March 4, 2021
Maryland
1 review
0 helpful votes
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Yesturday I joined course hero for $59.00. I was taking a managerial economics course where I had an assignment that I needed their help on. However, there was a question on my homework that said to show a supply curve, meaning your supposed to draw a graph with a supply curve on there, but it was like they couldn't read the fine print. Instead of answering the question they kept telling me how it was supposed to look instead of doing it themselves. I went to 5 tutors with the same question and none of them were able to answer this question even though they claimed to be tutors in Economics they acted like they didn't have an understanding of the concepts in this subject. And they never admitted it once but kept acting like the question needed more information even though the instructions on the assignment was right in front of their face. Their tutors are very lazy

Date of experience: September 27, 2022
India
1 review
1 helpful vote
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I have been working on coursehero for only 20 days and they deactivated my account before my first payment. They are just scammers who just want to take over tutors hard earned money. They are just deactivating account without giving proper reasoning they just share you a mail we detected unsual activity so we are deactivating your account.I highly suggest dont ever work for this company and for students they are charging too much still they give nothing to tutors so its better to move to geniune sites like chegg.

Date of experience: March 2, 2023
Australia
1 review
0 helpful votes
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Scam
October 1, 2022

They took money out of my credit card for 12 months even though I did not authorise it. I ended up having to cancel my credit card as I kept telling them it wasn't my account but they said only the account holder could cancel ( but wouldn't tell me who the account holder was) then they refused to refund me. They said they tried but my bank wouldn't accept the refund yet my bank disagreed and said no one had tried to refund monies to my account. I have contacted them at least thirty times to get my money back but they keep talking in circles and won't give me my money that was taken fraudulently. They keep saying they tried. But that's not true as I have a new credit card they won't refund to but I had to cancel the old card as they kept taking my money. Never use this company nor give them ur credit details as they will just take your money forever.

Date of experience: October 1, 2022
Lebanon
1 review
2 helpful votes
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Bad Review
January 15, 2023

I paid for one month on Coursehero, but it work only for few days and they ask me to pay again to downloads more articles, this is weird and kind of fraud

Date of experience: January 15, 2023
Kenya
1 review
0 helpful votes
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Tutor accounts
November 17, 2022

I wish you could rate the 0. I applied for an account after working for a week it is closed, These are scammers from Philippines, rather not a US company., Thieves!

Date of experience: November 17, 2022
Australia
1 review
0 helpful votes
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As part of their freebie material system, they expect you to upload 10 of your work. It's a scam to steal your work without letting you see anyone else's. You're going to be on the upload page for hours (if you haven't given up yet. I exited the upload page and re-entered and the material which I was trying to upload, only to find it has uploaded. It's not a server problem, it's not a connection problem, you're going to be on the "processing" status for hours if you actually decide to stay.

Date of experience: October 6, 2021
Missouri
1 review
6 helpful votes
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Pretty much a scam
April 22, 2019

This is a site made to seem legit and seem like it will help you as a student, but really as soon as you're suckered into it, you get shafted and their refund policy is explicitly made so that as soon as you use one "service" which it barely is a service, you cannot get a refund.
Stay away

Date of experience: April 22, 2019
Bangladesh
1 review
0 helpful votes
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I have a problem
December 3, 2021

I'd created a new account last night and ask a question to tutor but it is showing I don't have enough credit. I need the answer very badly. Any solution plzzz.

Date of experience: December 3, 2021
South Africa
1 review
1 helpful vote
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Dissatisfied
August 31, 2022

Course hero charges quite a lot in comparison to many homework and tutor sites but you receive minimum help back and no access to documents at such an expensive rate

Date of experience: August 31, 2022
New Jersey
1 review
1 helpful vote
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Garbage Clickbait
November 1, 2021

Website is a trap into getting you to pay by promising loads of useful information, and then once you're bought in, you realize there's hardly any deep information there.

Date of experience: November 1, 2021
Texas
1 review
0 helpful votes
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I purchased a 3 months subscription and cancelled but then when the 3 months was over I was charged again. When I sent them an email they would not refund me my money. DO NOT USE THIS WEBSITE! They only want to continue to charge you. I would not even give them a 1 star cause it is not deserved.

Date of experience: June 12, 2021
Texas
1 review
7 helpful votes
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I accidentally purchased the annual subscription for this course without knowing that's what i signed up for. After looking over the content I knew this was not going to be helpful. I contacted Course Hero for a refund and filed a claim with Paypal. Course Hero told me they could not issue the return if I had a claim with Paypal so i cancelled the claim with Paypal and they closed the case. Course Hero then said that I "Lost" the case with Paypal and were not able to refund me money. Course Hero was the one who said they could not help me or refund me if i had a claim with Paypal which prompted me to cancel the claim I filed. I believe they did this so they could say that I "lost" the claim fight with Paypal and were not able to refund me. I know any business can refund customers their money especially if they haven't used the product. Restaurants refund customers if they do not like the food, Course Hero can refund money, they just wouldn't and I definitely feel like they scammed me.

Date of experience: February 26, 2020
Course H. Course Hero Rep
over a year old

Hi, if you were charged in error, we encourage you to reach out to us again with your specific issue at support@coursehero.com.

Czechia
1 review
3 helpful votes
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The company is a Scam
August 13, 2022

I worked for over 3 months and they failed to release my hard earned money. The customer care team is rubbish. All they can do best is to ban accounts randomly. Stupid human beings.

Date of experience: August 13, 2022

Overview

Course Hero has a rating of 1.4 stars from 360 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Course Hero most frequently mention customer service, tutor account and credit card. Course Hero ranks 1067th among Homework sites.

service
184
value
180
shipping
111
returns
133
quality
176
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