business logo of CouponCabin

CouponCabinReviews 1,576

3.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CouponCabin?
grey star
grey star
grey star
grey star
grey star

CouponCabin Reviews Summary

CouponCabin has a rating of 3.8 stars from 1,576 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card and online shopping. CouponCabin ranks 1st among Coupons sites.

service
135
value
135

We monitor reviews for authenticity

Colorado
3 reviews
24 helpful votes
Follow Danita L.
Unfollow Danita L.
Share Review
Report Review

I had used Coupon Cabin before with no issues. Last year for Black Friday I tried to use them for cash back and special instant cash promotions they were running. The site is very confusing as you think you're just clipping coupons in order to pick the one that best suits your needs however, that is anything but how it works. For example, they had an instant $35.00 cash promo when you spent $35.00 plus 12.5% cash back at a certain store. There were also several other promos for only the 12.5% cash back, 12.5% cash back and free shipping, etc. After making my purchase I noticed that I was automatically given the plain 12.5% cash back. I immediately sent an email to customer service relaying the error and was told there was no error. It was my fault that I had clicked on multiple coupons. I told customer service that there was no way to unclip them and they said they were aware of that but again, that it wasn't their fault, it was mine. I asked if there was anyway the promo could be changed and was told there was a disclaimer that said you could only pick one promo at a time so I left it up to their discretion when I was "trying to be greedy" by selecting more than one. I assured CS that I was merely trying to get the best deal for myself and tried unclipping any other coupon I wanted. They basically said, oh well. I couldn't believe how rude and short they were being and expressed my displeasure with my treatment. I let them know that I would be letting others know of my treatment so that people would be careful if they DID decide to use Coupon Cabin. The Vice President of Customer Affairs emailed me that people like me were the reason they made the rules so difficult, they do not take threats lightly, and that I was banned from using Coupon Cabin for life. I was speechless and stunned. Never have I been treated so badly by a customer service department, a VP of a company, or any company so blatantly. To this day I read over the emails and cannot believe they came from a VP. If you do use Coupon Cabin, make sure you follow the rules to the 'T' in order to get the promo you really want.

Date of experience: April 17, 2018
Sam J. CouponCabin Rep
over a year old

We've been in business for over 14 years now and have tens of millions of happy, enthusiastic and loyal customers, so to hear that we've let you down so badly is not normal for us. Members may claim one limited quantity "Members Only" offer in any 30-day period. This waiting period is intended to let other CouponCabin members take advantage of these great discounts as well. Unfortunately, if you claim one of these offers and do not end up using it, that claim will still count against your 30-day limit. When using offers marked "Members Only" you will receive the flat cash back rate or percentage stated in the offer instead of the standard cash back rate/percentage for the store. Said another way, you're not able to earn both on the same order, so you'll have to choose between the two.

Illinois
1 review
14 helpful votes
Follow Krista L.
Unfollow Krista L.
Share Review
Report Review

When things work, they are great. However, I had won a cashback click for $50 back on $50 spent at Columbia. I used it as directed and in the appropriate way (because it is very specific), and then never got my $50 back. I emailed Coupon Cabin customer support and was told in back in forth emails that they would not help me even though the only reason I even bought anything at Columbia was because I won the cashback. They said that someone at Columbia told them that my order was credited to another website...(I only use Coupon Cabin) and they couldn't find out anything else. I informed them that it should not fall on the customer to resolve this sort of issue when the service was not rendered correctly. Also, it was also frustrating because you can't use any other coupon when you are using the cashback through Coupon Cabin. If I knew that I wasn't going to be awarded what I had won, then obviously I would have at least used a coupon code, waited for sale, or not even made the purchase. Again, I was informed that there is no appeal's process at Coupon Cabin and that they would not help me any further because they weren't getting paid for my purchase either. I ended up trying to also call Columbia and spent over an hour with their customer service, but there was nothing they could do either because it was a Coupon Cabin issue. They didn't seem happy that Coupon Cabin tried to put the blame on them. I'm over Coupon Cabin and am very disgusted that this could not be resolved or made right in any way.

Date of experience: April 16, 2018
Sam J. CouponCabin Rep
over a year old

Within 5 minutes of your submitting your missing cash back inquiry, we opened an investigation. When the store responded, they indicated that a different website referred your order to them and that CouponCabin would not be compensated. Our ability to provide members with cash back is contingent on us being compensated by the store. In this instance, since a different company received the commission, we were not able to provide you with cash back. Please know that we're on your side here in that we didn't get paid for your order either and we sure wish we had. That said, it's important that you always immediately place your order after clicking one of our cash back links because, as seen here, visiting other sites or using non-CouponCabin codes before completing your order can lead to the loss of cash back.

Georgia
1 review
3 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

Coupon Cabin rocks!
April 16, 2018

I recently reviewed my account, saw I have $5 pending (you don't get paid until you reach $7). I realized I never received an additional $26 that I was supposed to receive.

I emailed CC. They hit me back within an hour to tell me my gift card (the method of payment I chose) was emailed to me on 3/7. The gave me the name of the address it came from. Didn't ID as coming from CC, so it probably went into spam. Since I routinely scan my spam, then delete it all, that's what I probably did.

I wrote back to CC with the above info. Next a.m., there was the link to my $26, with instructions on how to apply it to Amazon. Could not have been easier.

I was initially skeptical of CC after reading of people not getting their money. I have received all bonuses and 'try us out' bonuses, and have always been paid.

I'm a happy camper!

Date of experience: April 14, 2018
California
1 review
1 helpful vote
Follow Tiffany P.
Unfollow Tiffany P.
Share Review
Report Review

Cash back Fast
April 15, 2018

This site is wonderful I ran across it online shopping in one hr. I made back 12$ just yesterday and money went straight back to my pay pal account same day Wow

Date of experience: April 13, 2018
Florida
1 review
1 helpful vote
Follow Renee G.
Unfollow Renee G.
Share Review
Report Review

I've used other cash back shopping sites and Coupon Cabin far exceeds any other site out there. Superior customer service and the best savings I can find.

Thank you!

Date of experience: April 13, 2018
Maine
1 review
1 helpful vote
Follow Linda W.
Unfollow Linda W.
Share Review
Report Review

Coupon Cabin is very generous in their cash back offers. They also answer e-mails quickly and seem very interested in making subscribers satisfied. So far I have only good experiences with Coupon Cabin.

Date of experience: April 12, 2018
New Hampshire
1 review
1 helpful vote
Follow Darlene L.
Unfollow Darlene L.
Share Review
Report Review

Easy to use
April 11, 2018

This site is easy to use. So far I have only used the cashback on Items purchased in-store. I click what I am interested in, and upload my receipt after I have purchased it. Boom-done-cash back in my account.

Date of experience: April 11, 2018
Louisiana
1 review
2 helpful votes
Follow Adrian C.
Unfollow Adrian C.
Share Review
Report Review

CouponCabin Delivers!
April 11, 2018

I live at home taking care of my parents and sister. Most of my life has been spent trying to make money in my spare time.

With this in mind, I tried SurveyMonkey, RocketCash, data entry, and a host of different platforms then I discovered that I could actually save money and earn cash backs with CouponCabin just by doing my normal online shopping.

Saving money and getting a little back is so easy with CouponCabin and I heartily recommend it to everyone whois looking for a great way to save while doing what you love.

Date of experience: April 10, 2018
New Jersey
1 review
0 helpful votes
Follow Angie L.
Unfollow Angie L.
Share Review
Report Review

It's nearly impossible to find a discount code or coupon for this housewares website. For the months that I have signed up with the website, I have only gotten a coupon through the mail once or twice. So when I found this cash back offer, I jumped at it. I had to forward a copy of the receipt for ordering, that's all.

Date of experience: April 8, 2018
Illinois
5 reviews
14 helpful votes
Follow Donna N.
Unfollow Donna N.
Share Review
Report Review

Ive been using Coupon Cabin for awhile now and Im very happy with it. They have specific rules on how to earn certain limited coupons such as get $50 when you spend $50 at Amazon. As long as you follow the directions, you get the money in your account quickly (see my tip below). The regular coupons work great and they have many more than any other site Ive used.

Date of experience: April 8, 2018
California
1 review
0 helpful votes
Follow Mike Y.
Unfollow Mike Y.
Share Review
Report Review

So far so good!
April 7, 2018

I've used Coupon Cabin a couple of times now and it seems to be working well. I've read some of the reviews that state that when the balances got high, their accounts were deactivated. I haven't had that issue at all. I did get one gift card for $20 and should be getting another for $50 in 30 days. I have been very satisfied so far!

Date of experience: April 6, 2018
Colorado
2 reviews
0 helpful votes
Follow GERALYN C.
Unfollow GERALYN C.
Share Review
Report Review

In general, I love using Coupon Cabin! They give the best and most current discounts and cash back offers around! I especially love getting the extra Bonus Cash rewards. I only wish that when I am on a site and shopping, that Coupon Cabin gives me more time to shop (more than 25 minutes). Otherwise, if I have items in my shopping cart, I end up deleting or "saving later" the items in my cart before I can re-activate my "click/visit" in order to properly receive credit for my purchase and visit. Because of this, I only gave 4 stars.

Date of experience: April 5, 2018
New York
1 review
0 helpful votes
Follow L D.
Unfollow L D.
Share Review
Report Review

This is great site to use prior to shopping online. The cash back offers are usually very generous... the savings add up. I always be sure to check out couponcabin when I need to purchase something online.

Date of experience: April 5, 2018
Florida
1 review
0 helpful votes
Follow Karen D.
Unfollow Karen D.
Share Review
Report Review

I love how the site just pops up and how ultimately I get Amazon credit for just buying things I was planning to buy anyway. My daughter used the flash sale and got a phenomenal pair of Nike sneakers.

Date of experience: April 5, 2018
Georgia
2 reviews
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

I just found CouponCabin this year and use it for everything. I get frustrated when my wife does not use and take advantage of the great opportunity. Very easy to use especially with the link to Chrome browser.

Date of experience: April 5, 2018
California
1 review
0 helpful votes
Follow Sharadh D.
Unfollow Sharadh D.
Share Review
Report Review

The best and the most legit coupon site ever. Especially their monthly coupons for different sites. I have received so many items from them every month. Highly recommended if u want to save some bucks and get free stuff every month

Date of experience: April 4, 2018
New York
1 review
0 helpful votes
Follow Marcus J.
Unfollow Marcus J.
Share Review
Report Review

CouponCabin is truly an underdog when it comes to the cashback game. Several sites all around can easily lure you in, but when it comes to CouponCabin, their guidelines are one of the very few that you can easily read, understand fully (and trust me, I read the guidelines), and where you know you'll get cashback. It may take a few days-weeks, but in the end, they do add up. Not to mention, the customer service is always on point, and that is something I am truly a big fan of. Have been a CouponCabin member for over 5 years, fyi.

Date of experience: April 4, 2018
Pennsylvania
1 review
0 helpful votes
Follow V G.
Unfollow V G.
Share Review
Report Review

With minimal effort, you can earn cash back on most of your online purchases. Just access the shopping website through Coupon Cabin's page and they will credit you a percentage of the purchase automatically. Cash rewards are then deposited directly into your account. No fuss!

Date of experience: April 4, 2018
North Carolina
2 reviews
0 helpful votes
Follow Raquel B.
Unfollow Raquel B.
Share Review
Report Review

I love using CouponCabin's website and app! It's easy to search for the stores you shop. I really like the members exclusive coupons which provide you with additional money back. I just wish you could use more than one exclusive per month, even if you can't use the same store to redeem. The site is also great for shopping physically in the store as there are many coupons for use in-store. I ALWAYS check with CouponCabin before I make any purchases online.

Date of experience: April 4, 2018
Florida
1 review
0 helpful votes
Follow Shaneice J.
Unfollow Shaneice J.
Share Review
Report Review

Paid to shop
April 3, 2018

I love Couponcabin.com. I have been shopping with them for a few years now. It's very ease to use and get your money. Everytime you shop online sign into to Couponcabin.com and type in your store. Start shopping on the store site and BOOM you get paid to shop.

Date of experience: April 3, 2018

From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for ...


couponcabin.com
Founded in 2003
Highland, IN, United States