I ordered from this company and the items were supposedly shipped 4 weeks later to a location in my area. The tracking information said that I had to ARRANGE DELIVERY but no telephone number was given and that I had 10 days to arrange this or my order would be sent back. When I tried to get in touch with the tracking company, they needed to receive money to find the package which redflags a scam. When I tried to contact Cotosen, no telephone number was available and only a text messaging contact that doesn't give you any satisfaction. DO NOT BUY FROM THIS COMPANY
I bought these for a Hawaii trip and they were light enough for that warm weather on the beach and also look good enough to wear to a fancy dinner. They fit true to size.
I was worried that the design would be too light or that the shirt would be way to tight. No problems with either, I would definitely buy other designs from this brand.
For the price the quality of these pants cant be beat. They fit well and the material is thick and sturdy as cargo pants should be. For this I give 5 stars!
Communication was great, and staff was so friendly and prompt. We just handed hats out yesterday everyone loves them and have gotten so many requests on where we purchased.
I bought the shoes at the same time as much more expensive goods and wore them alternately. These shoes I still wear today, the expensive ones are already broken.
Do NOT buy from Cotosen. I wish I'd read the reviews before wasting my money but a lesson was learned and I will never buy online again without researching the reviews from somewhere other than the advertising companies web site which is likely stacked with reviews created by themselves.
I ordered three shirts to get the deal on shipping. When they arrived they had only a slight resemblance to what was shown online, the material was paper thin, the sizes fit incredibly small, I normally take an XL which is what I ordered, it fit like it was painted on, probably a size M in North America.
I filed a complaint with my credit card company and Cotosen offered a 50% refund, I countered at 75% and they accepted and did refund the 75% which saved me shipping costs to return to China. I suspect that is how they make their money, ship cheap products that they pay a few dollars for and then sell high and make their profit on the 25%-50% that they negotiate with the unsuspecting buyer.
The company also said that I could keep the shirts, my wife donated them to the local thrift store but I doubt that anyone would have paid even a few dollars for them because of the poor quality.
Hey! Are you looking for a best shopping site where you can get the best products in affordable price then you are in the right place coz -- I am sure you will be happy.
Hey! Are you looking for a best shopping site where you can get the best products in affordable price then you are in the right place coz -- i am sure you will be happy.
I love the thick jackets. I also have 3 of their pants and ordered 3 jackets. I live in Idaho and winters can be brutal. Very happy with their products. I ordered XXL and they fit perfectly.
Okay I just received two shirts that I ordered from their online website and they look just exactly like the pictures I like the quality of the material it fits well breathes well I got just exactly what I ordered I am very pleased and I have turned around and ordered more not sure what these people are complaining about maybe they're just having bad luck and I was very fortunate to get exactly what I ordered so I will see on the next order what happens.
Great selection, reasonable prices and fast shipping. This is the best website I have found for stylish, comfortable and affordable basics plus the shipping is really fast.
I ordered 2 shirts- was sent something entirely different than what i ordered- I contacted them the same day I received them, sent them the pictures they requested. They offered a partial refund, and for me to keep the items, after multiple emails - i finally got them to understand i did not want what they sent me- They advised for me to return the items (that they sent incorrectly), and that i had to pay postage to return them. THIS COMPANY IS BOGUS
I ordered 7 shirts and blouses, and only 3 were what was ordered everything else was was something completely different from what was ordered and wrong sizes
Also. There is no way to return items.
The color of this men's short-sleeved shirt is very attractive, and the fabric is also very soft. It feels very comfortable to wear, and it's perfect for daily wear!
I ordered this site and I was happy with the item I received, size, the quality I was satisfied with, just a little delayed but overall based on my experience I was very happy. Good job!
I ordered this sweater for my daughter and I liked it that I may actually order one for myself. It's very comfortable and warm. It's so soft and keeps you warm.
I'm happy with this coats, sometimes I have to work in freezers and this coat has been a perfect outer layer for that. I would say I'm happy with this coat.
I wanted a plain shirt that I could break in and make to be a comfortable everyday shirt to wear and this was the perfect shirt. It was a good price, the sizing was as expected.
Thank you this was a great order! A few order were not perfect and now this one is so I am very happy. Great people, great products and great support!
Answer: Hi. I tried to return my order. First, they are not quick to respond. The return policy says do not return it to the place it was shipped from and to contact them for the return. The first response to your return request will ask for more information. The second will ask for more information again. The third communication will attempt to discourage you from sending the items back because they require the items be returned to China and they tell you it will be too expensive to for you to return the items. When they will tell you that the shipping will be too expensive they will offer you a partial refund. This whole process will take 3 weeks or so. Then they will not honor the refund amount that was agreed to. As you wait for refund to arrive - which it never does - the 30 day return policy has expired. This is exactly how their refund policy works.
Answer: I am having the same issue. Where is my pkge. Now five weeks and the staff is useless Not worth the aggravation
Answer: Receiver: Liu Rongfeng Address: Gate 2, Zhongtang Warehouse, Sanhe Logistics Park, Chajiao Avenue, Zhongtang Town City: Dongguan State:Guangdong Country: China Zip Code: 523000 Phone number: 13713088707
Cotosen has a rating of 2.2 stars from 952 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 27th among Men's Clothing sites.