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Cotosen

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Colorado
1 review
0 helpful votes
Follow Sheila R.
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0 stars
April 18, 2022

HORRIBLE! Do not be fooled by the pictures of clothing. Ordered 4 tops, all are complete crap. Only offer for refund/exchange is a 12 dollar coupon to buy another product! The WORST!

Date of experience: April 18, 2022
GB
1 review
0 helpful votes
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Woody!
March 30, 2024

The sort of quality material you would find in a fancy dress shop. Very very bad quality. I bought 2 T shirts and a jacket. I think Woody's clothes in Buzz light year looked better than these.

Date of experience: March 30, 2024
Slovenia
1 review
3 helpful votes
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This is Scam e-store
May 3, 2022

DO NOT BUY FROM THIS COMPANY!

This was the worst shopping experience ever.
All products are photo-shopped, when I tried to return ordered products with the reason "not as described", first they responded that I need to send pictures of the products, then they proposed discount on next order, after that they offered another discount,... I was always clear that I do not want discount and I demanded refund but could not get the return address, so apparently refund is not an option here.

Again, this is scam site, do not buy here anything!

Date of experience: May 3, 2022
Louisiana
1 review
0 helpful votes
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Great experience!
March 27, 2023

I had a great experience using COTOSEN for my online shopping needs. The website is easy to navigate and offers a wide variety of products at affordable prices. Shipping was quick and the customer service was excellent. I highly recommend COTOSEN for anyone looking for a reliable and hassle-free online shopping experience.

Date of experience: March 27, 2023
Oregon
1 review
0 helpful votes
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COTOSEN IS A FRAUD!
April 28, 2023

Fraud site! I made the mistake buying from two of these sites, And they are from overseas and made of cheap thin toy clothes! Run from this rip off site.
P.S. I won my fight against them, After US Bank investigated these people. The bank refunded my money around $200! RUN RUN RUN AWAY FROM THIS SITE FAST

Date of experience: April 28, 2023
California
2 reviews
0 helpful votes
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I ordered from them the first time for a boat cruise and things were ok. The quality is C- at best. But my husband is a fitness professional so he literally looks good in any tight-fitted shirt. So I ordered $387.00 dollars of things, that were (17) items in November 2022. It is the end of January 2023 and they still haven't sent me (8) of the items I ordered. They have continued to send me someone else's items then ask me to mail them to the woman. Thank GOD I paid via PayPal and have a dispute on-going.
STAY AWAY FROM THIS COMPANY! IT IS A FRAUD. Very small amount of their items are even worth it.
The first 3 pix are from their website... And here's what they sent me instead. These are NOT THE ITEMS I ORDERED. Now that I have opened a case with PAYPAL they refuse to refund any of my money.
DO NOT ORDER FROM THESE PEOPLE.

Date of experience: January 17, 2023
Oregon
1 review
0 helpful votes
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Fantastic!
March 23, 2023

I recently purchased a few items from COTOSEN, including a T-shirt, pants, and boots. I was blown away by the quality of these items! The T-shirt is soft and comfortable, the pants are well-made and durable, and the boots are stylish and functional. The belt I purchased is also great quality and looks fantastic with my outfits. I highly recommend COTOSEN to anyone looking for high-quality apparel and accessories.

Date of experience: March 23, 2023
India
5 reviews
15 helpful votes
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Poor customer service
January 12, 2022

I placed an order with this company on 12/9/2021 and asked for expedited shipping. When the order acknowledgement came thru it was with standard shipping which would not arrive by 12/25. I used their customer service email to try to correct this - phone numbers were not available all customer service was by e-mail. They said I needed to cancel and reorder. I did this loosing the sale price on the two items and paying an extra almost 10 dollars for shipping making expedited shipping (8-10 days if my recollection is correct) $18.95 for 2 long sleeve t shirts. I then received a shipment confirm on 12/14 only to learn that the products had drop shipped by air from China. They arrived, by air, 9 days later and cleared customs on 12/25 at LAX. As of today 1/12 they are in transit to me from Newark NJ. 29 days after they shipped as expedited I still don't have them. AVOID THIS SCAM COMPANY who doesn't represent themselves as a front for Chinese goods anywhere on their site and who doesn't honor their shipping commitments.

Date of experience: January 12, 2022
North Carolina
1 review
2 helpful votes
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Ordered a simple hat. Waited 3 weeks now and no order received. Customer service is no help. Had to give 1 star to write this review otherwise it would be zero…do yourself a favor. DO NOT DO BUSINESS WITH THIS COMPANY

Date of experience: April 15, 2022
GB
1 review
1 helpful vote
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DO NOT BUY!
February 18, 2024

DO NOT BUY
THIS IS THE WORST SITE TO USE! THEY DO NOT WANT TO GIVE A FULL EXCHANGE AND KEEP ON SAYING THAT I HAVE TO PAY RETURN DELIVERY MYSELF? WHEN THEIR QUALITY OF PRODUCTS ARE SO BAD? THE SIZES ARE WRONG, MATERIALS ARE DISGUSTING! THIS IS SO DISGUSTING TO SEE THAT ME AS A CUSTOMER HAD TO PAY OVER £100 BEFORE SEEING THE REVIEWS! PLEASE DON'T BUY FOR THEM!

Date of experience: February 18, 2024
New Jersey
1 review
0 helpful votes
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I highly recommend!
February 2, 2023

This is the best stand collar I have ever bought. It's warm and fits absolutely perfect! Neck is perfect along with everything else. I will be purchasing more in different colors I highly recommend!

Date of experience: February 2, 2023
Colorado
1 review
1 helpful vote
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Unimpressed
December 6, 2023

Product took a couple of weeks to receive after contacting customer service twice. Product didn't fit. Wouldn't accept a return. This company is garbage.

Date of experience: December 6, 2023
Iowa
1 review
0 helpful votes
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Joke
February 22, 2023

Phony tracking numbers, complete scam. Requested refund multiple times got nothng.
Told me it was delivered and post office has it. Went twice not there.

Date of experience: February 22, 2023
Texas
1 review
1 helpful vote
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Here we can find all brands. Such an awesome place. I recommend people to knew about them and take advantage of it. I would highly recommended COTOSEN website anyone!

Date of experience: January 6, 2023
Nevada
1 review
0 helpful votes
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I ordered these for my fiance. The material is just right - not too thin but isn't so thick you sweat. He wears a 2XL and they were a perfect fit for him.

Date of experience: February 23, 2023
California
7 reviews
1 helpful vote
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These CHINESE sellers are ripoff artists. They misrepresent themselves by pretending to be in Canada. Their products are cheap, mis-sized garbage. If I could give them no stars I would. Buyer beware.

Date of experience: March 1, 2022
Canada
1 review
1 helpful vote
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CANCEL YOUR CREDIT CARD if you haven't already been billed for the order! If you have, you can always issue a payment dispute with your credit card provider (you'll need to show your correspondence and lack of resolution from WavePoly... a. k. A. Cotosen).

Not as advertised. The product online looks amazing, but in real life it is garbage in my opinion. What is shown online and what you get is MUCH different. In the attached photo you can see they didn't even stitch around the neck and you can see their photo versus what I got. Awful. Hope the Salvation Army will take it.

On top of that they shipped the wrong sizes! I contacted the company wanting a refund. Not so much as an offer to replace with the correct sizes and they refused to return my money or return the product. They did however offer a $13 voucher to buy more Chinese trash from them... how nice (the order was over $100). Without resolution, I launched a payment dispute with my Credit Card provider to get my money back.

Lesson learned. I will from now on look for reviews before buying online. My pain is your gain, 'there's one born every minute' yes I'm that sucker. 1 star is generous, want to give 0 stars.

Date of experience: October 20, 2022
District of Columbia
1 review
8 helpful votes
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Cotosen's Drinking-themed products are perfect for parties and gatherings. I got a set of drinking glasses with funny quotes, and they always spark conversations. These make great gifts for friends.

Date of experience: August 26, 2023
Missouri
1 review
0 helpful votes
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JUNK IS TOO GOOD OF A WORD FOR THESE JACKETS! I BOUGHT 3 AND WIILL DEFINITELY
THROW THEM IN THE TRASH. THE PICTURES THEY SHOW ARE NOT WHAT YOU GET.
WORST PURCHASE I HAVE EVER MADE AND IF YOU BUY ANYTHING FROM THIS SITE
YOU WILL SAY THE SAME THING.

Date of experience: December 31, 2022
Ohio
2 reviews
0 helpful votes
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It seems like you wait forever, but the shirts are wonderful. Don't give up on them. I waited a couple months but they arrived in great condition. Very attractive. Thank you Arganda Jen. (Chris A)

Date of experience: April 3, 2023

Overview

Cotosen has a rating of 2.2 stars from 952 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 27th among Men's Clothing sites.

service
396
value
385
shipping
376
returns
338
quality
369
This company does not typically respond to reviews
+162