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Cotosen

How would you rate Cotosen?
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Utah
1 review
0 helpful votes
Follow April J.
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It really great!
January 31, 2023

Took this coat to Quebec on a fishing trip, all week long riding in an open john boat. It really cut the wind and provided excellent barrier between me and the weather.

Date of experience: January 31, 2023
California
1 review
1 helpful vote
Follow M M.
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I bought pants. Obviously, they do not know how to produce. Now I see adds from selling Rolex for 200$. Unbelievable. This a Chinese firm that should be banned from US market.

Date of experience: October 1, 2023
District of Columbia
1 review
0 helpful votes
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Amazing quality!
February 2, 2023

This is by far the most comfortable sweatshirt I have ever purchased. Truly an warm collar sweatshirt with amazing quality. Will absolutely be buying so many more to add to my collection.

Date of experience: February 2, 2023
Pennsylvania
1 review
1 helpful vote
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Cotosen merchandise uses cheap materials and are cheaply made. When I received my order after 6 weeks, I didn't even bother trying it on. I would not recommend buying from this vendor.

Date of experience: March 1, 2023
Illinois
1 review
8 helpful votes
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This company is extremely misleading, they do a masterful job of making you believe your purchasing unique American clothing, made in America, to show your patriotic values. Man do you feel like an idiot when you realize that this company is headquartered in Hong Kong, what actually arrives is the definition of garbage, and way overpriced for what you get. Were so used to ordering from Amazon or Walmart or any US-based retailer that if there's an issue you just print up a return label and drop it in the mail. Not so here, if you're stupid enough to order from these people after reading over 100 negative reviews than the best you can hope for is to stop payment on your credit card. It's really the only recourse you have, there's no such thing as phone support, they don't speak English. They write in Chinese and good luck corresponding with them in any meaningful way. Here's the bottom line, they advertise clothing that is really cool, but in typical Chinese fashion it's a lie and what you get isn't even close to what they advertised. Do not buy from this company.

Date of experience: July 5, 2022
New Jersey
1 review
0 helpful votes
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Love this coat!
January 30, 2023

Love this coat i have enough pockets that i can leave my back pack at home for the everyday things i take with me while out it also does a great job of keeping me warm and dry.

Date of experience: January 30, 2023
Georgia
1 review
0 helpful votes
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This is a very light shirt, perfect for hot summer days. Washes out of the dryer very well with little to no wrinkles. I'll take it out while it's still wet. True to size. Good value Recommend.

Date of experience: March 3, 2023
Illinois
1 review
0 helpful votes
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STICK WITH AMAZON
January 15, 2023

Placed order 1st week of December, today over 6 weeks later still haven't received my orders. After reading all of the reviews, I think I'm just out of 250 bucks

Date of experience: January 15, 2023
Nevada
1 review
0 helpful votes
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They have lots of pockets. That makes them good for hiking or whenever you need a pair of shorts that can store your phone, wallet, keys, pocket knife and more.

Date of experience: February 25, 2023
New York
1 review
0 helpful votes
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These fit great!
January 18, 2023

I searched a long time for this style that is sturdy, has arch support. These fit great. I am loving them as an everyday shoe, for yard work & hiking.

Date of experience: January 18, 2023
Australia
1 review
0 helpful votes
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I purchased 3 items from them and they gave me false tracking saying it was already delivered to my front door. Of course it was not.
Even their site says the items have not yet been shipped. It is now a month!
They are BAD PEOPLE WHO WILL KEEP YOUR MONEY AND GIVE YOU NOTHING!

Date of experience: July 25, 2022
Arizona
1 review
0 helpful votes
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The quality of the product they shipped was worse than Dollar Store. Attempted to return a sweat shirt that looked nothing like what was advertised. Completely unresponsive customer service.

Date of experience: March 4, 2022
New Jersey
1 review
0 helpful votes
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DO NOT PURCHASE ANYTHING FROM THIS COMPANY. I bought a $60 jacket for my father. When it arrived, it looked so cheap and was DRASTICALLY different from the photo. Cheap fur lining instead of fleece, cheap material for the jacket, just a mess. When I requested a refund, they tried to offer me a store voucher for $17, then a $14 partial refund even though their store CLEARLY STATES easy returns and full refunds. They finally gave me a refund, but only refunded me $45 as "they don't refund for shipping" and they also MADE ME PAY $20 to ship the jacket back! Absolute scam. Do not EVER buy from them.

Date of experience: February 9, 2023
Kansas
1 review
0 helpful votes
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I have been a loyal customer of COTOSEN for years, and I am continually impressed with their products. The T-shirts are comfortable and stylish, and the pants are durable and well-made. The boots are also great quality and look fantastic with my outfits. The belts are also fantastic quality and will last for years. COTOSEN is a great company that offers top-notch products at reasonable prices, and I highly recommend them.

Date of experience: March 25, 2023
Utah
1 review
0 helpful votes
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They are excellent.
January 18, 2023

A really good outside trail hugger. I have used them in a variety of conditions, and they perform well. On condition that you keep moving, they are excellent.

Date of experience: January 18, 2023
New York
1 review
0 helpful votes
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Great Sweatshirt!
January 23, 2023

Great sweatshirt...use sizing chart and actually do the measuring...it fit perfectly. I'm sure this will be nice and warm. Quality appears to be very good. I would recommend.

Date of experience: January 23, 2023
GB
1 review
0 helpful votes
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SUPER comfortable
January 14, 2023

Fits too snug, so if you want a roomy fit, you need to order at least 1, maybe 2 sizes up. Otherwise it's SUPER comfortable and very warm. Washes easy and looks good too.

Date of experience: January 14, 2023
New York
1 review
5 helpful votes
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Absolutely horrible customer service. I bought 2 shirts from an eBay popup ad thinking it must be reputable. Wrong! No answer from customer service after paying $60 and waiting a month. They then provided false tracking number which I reported to USPS. They then shipped the shirts which had no likeness to the ad. Thin as nylon stockings... just horrible. I threw them out. IF YOU WANT NO EXCESS AGGRAVATION IN YOUR LIFE STAY AWAY FROM THIS COMPANY!

Date of experience: February 22, 2022
California
1 review
0 helpful votes
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Several bad orders have been brought to the attention of Arganda Jen, Nina and other supposed customer service representatives. Years have passed and NOT ONE of the issues is ever RESOLVED. Wrong size pants, wrong size shorts, orders filled with colors not matching order... not to mention inconsistent material, zippers not working, button holes too small to fit button and generally cheap feeling products. Now you might notice that the PROMISE to HONOR is VOID because the return buttons on the website go nowhere. Even returning bad orders to the Cotosen provided state side address does not help. Photos of just one bad order included... BTW - returns to China cost more in shipping than the products.

+2
Date of experience: October 15, 2023
Arizona
1 review
0 helpful votes
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Very fast and delivery personnel are friendly! I have ordered twice now and each time delivery the person arrived on my island within 5 minutes or less,

Date of experience: December 15, 2022

Overview

Cotosen has a rating of 2.2 stars from 952 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 27th among Men's Clothing sites.

service
396
value
385
shipping
376
returns
338
quality
369
This company does not typically respond to reviews
+162