business logo of Cotosen

CotosenReviews 956

2.1

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Cotosen?
grey star
grey star
grey star
grey star
grey star

Cotosen Reviews Summary

Cotosen has a rating of 2.1 stars from 956 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 41st among Men's Clothing sites.

service
399
value
388
shipping
379
returns
339
quality
371
This company does not typically respond to reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Share Review
Report Review

Several bad orders have been brought to the attention of Arganda Jen, Nina and other supposed customer service representatives. Years have passed and NOT ONE of the issues is ever RESOLVED. Wrong size pants, wrong size shorts, orders filled with colors not matching order... not to mention inconsistent material, zippers not working, button holes too small to fit button and generally cheap feeling products. Now you might notice that the PROMISE to HONOR is VOID because the return buttons on the website go nowhere. Even returning bad orders to the Cotosen provided state side address does not help. Photos of just one bad order included... BTW - returns to China cost more in shipping than the products.

+2
Date of experience: October 15, 2023
California
2 reviews
2 helpful votes
Follow Dan M.
Unfollow Dan M.
Share Review
Report Review

Don't buy
October 13, 2023

I ordered a shirt and it was completely the wrong one. It seems like they use third party people in the US to ship out their orders that come out of China. Good luck contacting them for an exchange or return.

Date of experience: October 13, 2023
Louisiana
1 review
2 helpful votes
Follow Joseph S.
Unfollow Joseph S.
Share Review
Report Review

It was ordered on 9/11/23 and still waiting.
Very nice people to work with, and very response, but in the long and short if it, i am out $80

Date of experience: October 12, 2023
GB
1 review
2 helpful votes
Follow Kieran R.
Unfollow Kieran R.
Share Review
Report Review

Garbage
October 3, 2023

No only did the sent totally the wrong size and ignoring emails, it is incredibly cheap tat. The sort of stuff you used to put on action man you wouldn't be seen dead walking around in it, the sweater I ordered was £36 with 10 pound shipping. Avoid being totally ripped off. The images you see are not what you get

Date of experience: October 3, 2023
Michigan
1 review
0 helpful votes
Follow Peter K.
Unfollow Peter K.
Share Review
Report Review

Good luck getting what you ordered!
October 3, 2023

Ordered a German flag shirt, got a pirate ship shirt. Now I have to pay return shipping to get a refund and then be approved to get what I ordered. Very poor service and the order took 4 weeks.

Date of experience: October 3, 2023
California
1 review
1 helpful vote
Follow M M.
Unfollow M M.
Share Review
Report Review

I bought pants. Obviously, they do not know how to produce. Now I see adds from selling Rolex for 200$. Unbelievable. This a Chinese firm that should be banned from US market.

Date of experience: October 1, 2023
Fiji
1 review
1 helpful vote
Follow Derrick W.
Unfollow Derrick W.
Share Review
Report Review

Don't be fooled / scammed by Cotosen.

If theft, lies, or deceit were Olympic events then Cotosen would take Gold, Silver, and Bronze in all of them.

This is a well planned programme of misrepresentation that ends up costing the customer and no chance of refund or reimbursement.

If you fill an online order and wish to check it before sending you will be trapped by the programme and your enquiry will be converted to an order and shipping charges and tax illegally added.

The advertising that clearly states that any order over US$ 99.00 is shipping free is an outrageous lie to convince you to place the order.

When challenged Cotosen will tell you the money has been used to pay for the shipping and will be refunded after delivery of the goods.

Another monumental lie as they have a library of pre written generic responses to avoid payment and not address the actual act of theft.

They must have a small army of autobots who do nothing to resolve problems, and just keep sending the same avoidance emails.

Along with all the other scammed customers ( 78%) of total, I urge you to not order from Cotosen or you will regret it big time!

Order #Your order **************

Date of experience: September 27, 2023
Texas
1 review
0 helpful votes
Follow Corey B.
Unfollow Corey B.
Share Review
Report Review

The experience was pleasant
September 23, 2023

The experience was pleasant, and I found some nice pants I'm looking forward to wearing. It takes an extended time for my purchases to arrive. I'd be grateful if you'd be grateful if could email me to notify me of the products I'd.

Date of experience: September 23, 2023
Florida
1 review
0 helpful votes
Follow Jose L.
Unfollow Jose L.
Share Review
Report Review

Great value!
September 22, 2023

These pants were a great value. They are very comfortable and soft and they are very stylish. They fit me very well and they make a great gift!

Date of experience: September 22, 2023
District of Columbia
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

Cotosen's footwear collection is impressive. They offer a wide array of styles, including sneakers, loafers, heels, and boots. Each pair is made with meticulous craftsmanship, providing comfort, style, and durability in one package.

Date of experience: September 21, 2023
Utah
1 review
0 helpful votes
Follow Ryan W.
Unfollow Ryan W.
Share Review
Report Review

These pants are amazing.
September 19, 2023

These pants are amazing. Soft and comfortable. I wear these pants fishing and around the house gardening and they are great. The fit is perfect and they are durable unless you try to destroy them.

Date of experience: September 19, 2023
New Mexico
1 review
0 helpful votes
Follow Daniel A.
Unfollow Daniel A.
Share Review
Report Review

Great job!
September 19, 2023

At first I was a little nervous that it seemed to be taking a long time for the order to arrive but it turned out to be ok after all. Also, it is always a bit of a gamble when choosing a size without getting to try it on first but that also worked out well for me. The best was that I like everything I ordered and have had many people comment on the shirts. I like the soft material.

Date of experience: September 19, 2023
Florida
1 review
0 helpful votes
Follow Jacob H.
Unfollow Jacob H.
Share Review
Report Review

I love the material, they feel quality. I went up 1 sizes for the perfect fit. They're not overly baggy. Cant wait to wear.

Date of experience: September 18, 2023
New York
1 review
0 helpful votes
Follow Michael G.
Unfollow Michael G.
Share Review
Report Review

I was hesitant to purchase these hiking shoes, but I'm so glad I did. They were incredibly comfortable and kept my feet dry during a rainy hike. The grip on these shoes was also impressive - I felt secure on all types of terrain.

Date of experience: September 18, 2023
Georgia
1 review
0 helpful votes
Follow Jordan T.
Unfollow Jordan T.
Share Review
Report Review

Great fit and feel.
September 18, 2023

It's like I'm back in the 50s. Great fit and feel. Have worn a few times and have good stretch and for the price they are awesome.

Date of experience: September 18, 2023
Florida
1 review
0 helpful votes
Follow Brett K.
Unfollow Brett K.
Share Review
Report Review

Easy to use it
September 17, 2023

The shirt choices were so nice and so easy to order and the free hat and free shipping were a plus..

Date of experience: September 17, 2023
District of Columbia
1 review
0 helpful votes
Follow Cristian H.
Unfollow Cristian H.
Share Review
Report Review

Excellent quality and great price. I have used this company many times and the customer service is also excellent.

Date of experience: September 17, 2023
New Jersey
1 review
3 helpful votes
Follow Bill R.
Unfollow Bill R.
Share Review
Report Review

Beautiful crafted trouser as described in the website. The measurement fits well if you along with the size details. The product arrived within twenty days with a good tracking system to give updates on position of product. Wearing the trouser with my also purchased belt as contained was a stylish combination. A product of the same in UK, will cost me fourty percent more. I will certainly be making more purchase in the future.

Date of experience: September 17, 2023
Florida
1 review
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

Love these!
September 16, 2023

Provide a good amount of ankle support and great traction at a very reasonable price. Love these!

Date of experience: September 16, 2023
Georgia
1 review
0 helpful votes
Follow Ernest G.
Unfollow Ernest G.
Share Review
Report Review

The range of streetwear is incredible, and the prices are difficult to beat. I've made several purchases and am pleased with each. There was only one issue when ordering, and they quickly dealt with it and even did more than ensure that I was a satisfied customer.

Date of experience: September 16, 2023