The site has great pictures of products, but that's it. Check out the picture of the actual piece of clothing.Impossible to return; to bad to keep. Can't believe I waited 3 weeks for this gem. Zero stars!
There pictures on there site look good, but they are far from that, and there adds kept popping up so i got stung, cheaply made and quality is terrible I have pics of everything and I will show you what I am talking about. I recommend you do not purchase a thing from them as I am currently back and fourth trying to get my money back, It has been more than frustrating, this site really needs to be shutdown due to their false and misleading advertising, and photoshoped pictures.
If your have your heat set low in your home to save cost on the heating bill this will keep you nice and cozy warm. Not real heavy weight so its very comfortable to wear it feels like a nice warm hug. Very happy with the decision to get this item.
I really like these shirts, I listened to what the other reviews said and ordered one sizes up and they fit me perfectly. I purchased 2 in different colors and they look great, I'm pleased with this purchase.
I got 3 of these in different colors for a trip to southeast Asia and they worked great. The linen was comfortable in the tropical heat, and dries quick. I like the long sleeves that can be buttoned up, which adds to the versatility. Overall, good value for the price IMHO.
Pure crap! Nothing like the picture, and incredibly cheaply made. AVOID! Attempted to cancel 5 minutes after I put in the order and it said. "already processing, unable to refund." I would give it zero stars if possible.
I did have the product but the quality is extremely poor. On top of that, 2 shorts have incorrect size so I asked for a replacement. They had suggested to keep both shorts and send $26.00 for correct replacement, which I did and paid them by PayPal. After that they asked me to submit a proof of payment(for PayPal! Like they can't go and look). I have forwarded them PayPal email with transaction number probably 5 times and every time they keep asking me to send them a proof of payment and every time this request came form different person, judging by the name. One phone number goes straight to the voice mail, the other one I spent an hour on hold. Finally, I opened a dispute with PayPal and got my money back and the hell with them. My suggestion is: if you are to buy something from them, pay by PayPal. Scam, 100%
Absolutely LOVE these. Worn them and washed them several times, the fit remains very good, and they look brand new each time. Would recommend to anyone and am considering buying another set. For the price, they are unbeatable.
Bought for my husband. It's nice quality, soft fabric, true fit and breathable. He was very happy with this shirt. He went golfing the next day and had enjoyed the free flow softness of the fabric. Best of all, it's waterproof, personally tested, as shown in the picture.
I bought a coat on this site that belongs to a Chinese company.
The product does not correspond at all to what is advertised on the website. Totally different from the image on the website, made with different materials of poor quality and workmanship. When I complained I was offered a refund but I would have to return the product at my expense which would cost me more than the value of the coat.
Don't use it... it's practically a fraud!
Cotosen's Bags are not only stylish but also practical. I purchased a backpack for my travels, and it has plenty of compartments to keep things organized. The material seems durable, and the design is chic. Thumbs up!
How about zero stars. Bought an XL t-shirt that at best is a medium. Can't even put it on. I was given the option to return it or accept $10 refund. Figured with shipping it back either way I was out of some money and the$10 refund should be simple. After 3+ weeks no communication from Cotosen via 3 different emails. Phone number given in only email via email from them says mailbox full. Horrible customer service. Crooks!
Cotosen's footwear collection is impressive. They offer a wide array of styles, including sneakers, loafers, heels, and boots. Each pair is made with meticulous craftsmanship, providing comfort, style, and durability in one package.
In the world wher you can hold up nearly all sweatshirts and see though them, I appreciate something with a little weight to it. Comfortable, warm and well constructed. Pleased. I have bought several of these in multiple colors.
We can all be disappointed with buying clothes online. At its best, it's somewhat chancy. So wanting to return 2 out of 4 items shouldn't be such an issue? Wrong! When the returns address is in China and costs almost as much as the items to be returned then I may as well bin them! You really are taking a risk with your money buying from this company. Slick photos and sales pitches on the website are not backed up with the quality of goods or service
I am a huge fan of Cotosen. I don't know where I'd be without them. I've been shopping at their website for over a year now and the selection is just phenomenal. The quality is unbeatable, too! They have everything you need to look your best, from tops to bottoms, shoes to bag. I started shopping there last year and have never shopped anywhere else since then. The clothes are really stylish and high quality at a reasonable price. Plus, the customer service is always great when I have any issues with my order or if something needs to be exchanged. What more could you ask for?
SCAM. Biggest piece of $#*! company on the internet. There 3XL size is maybe a Men's large, none of the 6 buttonholes were cut all the way through and my requests for return procedures and cancelling my order get met with offers of more crap merchandise at a discount. I will hunt these bastards down and haunt them until they resolve my issues. I'm retired, have plenty of time, and look forward to destroying any reputation they hoped to achieve...
Holy crap what a crappy company. Probably on the verge of going out of business. I want my money back. If I could rate the company zero I would. All you have done is piss me off with months delay in delivery, undersized large sizes and crappy response for an exchange. I want my money back or an immediate exchange. Where else can I write a crappy review for a crappy company. I am not wasting my time tracking down my proof of purchase. They already know what they shipped me. Are you kidding me?
I don't normally write reviews, but these guys definitely deserve the praise. I was very impressed with every step of the purchasing process, the price, the clear website, the purchase confirmation, the offer of a size check, the reasonable transport costs, the fast delivery and the quality of the pants upon arrival. I've already ordered a second pair and will be buying more!
My husband has always been a tshirt guy, but I bought these for him to wear at a resort we stayed at that required collared shirts in the restaurant. He now wears them all the time, which tells me that they must be comfortable. Also, they have been washed MANY times and they Held up wonderfully and still look new.
Answer: Hi. I tried to return my order. First, they are not quick to respond. The return policy says do not return it to the place it was shipped from and to contact them for the return. The first response to your return request will ask for more information. The second will ask for more information again. The third communication will attempt to discourage you from sending the items back because they require the items be returned to China and they tell you it will be too expensive to for you to return the items. When they will tell you that the shipping will be too expensive they will offer you a partial refund. This whole process will take 3 weeks or so. Then they will not honor the refund amount that was agreed to. As you wait for refund to arrive - which it never does - the 30 day return policy has expired. This is exactly how their refund policy works.
Answer: I am having the same issue. Where is my pkge. Now five weeks and the staff is useless Not worth the aggravation
Answer: Receiver: Liu Rongfeng Address: Gate 2, Zhongtang Warehouse, Sanhe Logistics Park, Chajiao Avenue, Zhongtang Town City: Dongguan State:Guangdong Country: China Zip Code: 523000 Phone number: 13713088707
Cotosen has a rating of 2.2 stars from 952 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cotosen most frequently mention customer service, poor quality and wrong size. Cotosen ranks 34th among Men's Clothing sites.