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CostwayReviews 1,176

2.6
How would you rate Costway?
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Costway Reviews Summary

Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 21st among Marketplace sites.

service
115
value
103
shipping
104
returns
73
quality
102
This company responds to reviews on average within 13 days

Instant Feedback

5,266 reviews
California
1 review
0 helpful votes
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Nice Windmill
January 10, 2019

The windmill arrived and we were pleased that the same item was selling for 4x at vintage markets. Best of all it works!

Date of experience: January 10, 2019
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New Jersey
1 review
0 helpful votes
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Great experience, as always
January 10, 2019

Have made multiple purchases now and always a good experience. Love the free shipping, yes it takes a while to get to me, but I live on the East Coast, so understandable. Quality stuff.

Date of experience: January 10, 2019
Nancy L. — Costway Rep
over a year old

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway inc.

Oregon
2 reviews
0 helpful votes
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Strong and sturdy. Holds my 2106 waverunner vx deluxe. Easy to assemble. Took me 15 minutes. Bunks are carpeted.

Date of experience: January 9, 2019
Nancy L. — Costway Rep
over a year old

Thanks for your trust of our website.
Wish you always be happy with our product.
Looking forward to our further cooperation.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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I love costway customer service
January 12, 2019

They are super helpful and understanding. I loved how they reached out to me to make sure all was well with my product purchased.

Costway attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2019
Utah
1 review
5 helpful votes
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Riding toy poor quality
January 12, 2019

I'm just really disappointed that I bought my son a riding toy for his birthday assembled it the night befor and the first day that he uses it it breaks. Not great quality, heartbrocken kid. Then I had to email back and forth and get a delayed response about the item. The only good thing was customer service did refund my money.

Costway attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 9, 2019
California
1 review
1 helpful vote
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Perfect size
January 10, 2019

Drys the same amount of clothes that we put in the washer. Maybe we should have bought the bigger dryer but this fits perfect next to our kitchen counter

Date of experience: January 9, 2019
Nancy L. — Costway Rep
over a year old

Thanks for your reviews.
Your satisfaction are the most powerful things for us.
We will do better and always waiting for serve you.
Kind regards.
Costway inc.

Mexico
1 review
0 helpful votes
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Best supplier ever
January 6, 2019

Excellent product. Fast shipment and always quick response to solve any problem. Recommended seller. Will use again

Date of experience: January 3, 2019
Nancy L. — Costway Rep
over a year old

Thanks for your reviews.
Your satisfaction is the most powerful encouragement for us.
Looking forward to further chances to serve you.
Kind regards.
Costway inc.

Georgia
1 review
0 helpful votes
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Sad ending for Christmas
January 2, 2019

My experence with costway was great. The product however is a different story, I have not had the chance to use it as i bought it for my mother for x-mas. Sadly she has been in the hospital and may never get to use it. I will not know anything for a while as she has been given only a couple weeks left in this world. I will not mess with it untill she either recovers or passes. Hope this helps

Date of experience: December 31, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your reviews.
Your satisfaction are the most powerful things for us.
We are so sorry to hear that.
We believe that your company is the best gift for your mother,and hope things can get better soon.
Costway is always here to serve you, welcome back!

Kind regards,
Costway inc.

Illinois
1 review
0 helpful votes
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Quality products!
January 2, 2019

I have ordered a few different items from Costway & I am happy with all my purchases. They have quality products & great customer service. I am definitely a repeat customer!

Date of experience: December 31, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your trust of our website.
We would improve ourselves continuously.
Welcome to costway again.

Kind regards.
Costway inc.

Texas
2 reviews
0 helpful votes
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Delivery was fast, was a good deal.
January 2, 2019

Delivery was fast, item was a good deal. Quality seems to be good, should be able to handle light to medium usage around the yard.

Date of experience: December 31, 2018
Nancy L. — Costway Rep
over a year old

Thanks for getting in touch.
It's great to hear your fantastic feedback.
We're really pleased to hear that we were able to provide you with a positive shopping experience.
Looking forward to your further cooperation.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
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Nice furniture, great prices
January 2, 2019

I have ordered several chairs and bar stools; they all are still in great condition with 2 young children using them every day.

Date of experience: December 31, 2018
Nancy L. — Costway Rep
over a year old

Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful.
We look forward to serving you again!

Utah
1 review
0 helpful votes
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Costway water heater
January 2, 2019

Solidly built unit that heats shower water in Wintertime warm enough for a comfortable shower, (Utah Winter temps can get in the single digits where I camp). The storage and carrying case is well thought out and built. Pressure is lower than my home shower as expected but is adequate for taking a shower and washing/rinsing my hair.
For my Wintertime car camping purposes I already have a stove and tent heater that run off of a 5 gallon propane tank and it was easy to get this to hook up to the same tank so as to simplify and streamline my fuel hook up needs.
This is the best camp accessory I have purchased in years for my car camping endeavors. Well done Costway!

Date of experience: December 31, 2018
Nancy L. — Costway Rep
over a year old

Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway inc.

Oregon
1 review
0 helpful votes
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Lightweight cart but heavy-duty enough to handle the job I bought it for. Still in great shape after hauling a few hundred pounds of concrete at a time, a few thousand pounds in total.

Date of experience: December 30, 2018
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
2 reviews
0 helpful votes
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Hard to put together
January 1, 2019

The furniture us nice but the chairs were hard to put together, not all the holes were aligned. This made it difficult to put thy he screws in and in fact I haven't gotten one set if screws aligned.

Date of experience: December 30, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your review.
We promise that our products are brand new and high quality before it shipped out. Sorry for the uncontrollable delivery.
We will email you and find if there is anything we can help.
Thanks for the chance to let us know this things.
Kind regards,
Costway inc.

California
1 review
0 helpful votes
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Wine Racks
January 1, 2019

Nice wine racks, exactly as described. Fast shipping. Good pricing, I would use Costway again if I have a product need.

Date of experience: December 30, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your trust of our website.
We would improve ourselves continuously.
Looking forward to your further cooperation.
Kind regards.
Costway inc.

Illinois
1 review
0 helpful votes
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Good quality at reasonable price
January 1, 2019

Good product easy to assemble and sturdy. Shipped on time and received without any damage. Wood quality is excellent for the price and looks expensive

Date of experience: December 30, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your reviews.
We will bring you more reasonable price and high quality products.
Hope you have a great shopping experience in Costway.
Kind regards.
Costway inc.

Florida
1 review
0 helpful votes
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Great service
December 31, 2018

The package arrive promptly but damaged. The costumer service were very helpful to replace the damaged part.

Date of experience: December 28, 2018
Nancy L. — Costway Rep
over a year old

Thank you so much for your recent order with us.
We are so pleased to hear we could assist you with correcting your checks.
We really appreciate you taking the time to share your experience with us and look forward to being able to provide you with wonderful service in the future.
Please let us know if there is anything more we can assist you with.
We appreciate your business and value your feedback!

Kindest Regards,
Costway inc.

Virginia
1 review
0 helpful votes
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9 piece Filmsy Patio Set
December 29, 2018

The patio set is not only small but not strong... not sure if it will hold a 200-lb person. The chairs are only wide enough for an average size person.

Very compact if you are looking to save space while it is unused.

Date of experience: December 27, 2018
Nancy L. — Costway Rep
over a year old

Thank you so much for taking the time to provide us with some wonderful feedback!
We always strive to make sure each and every one of our customers receives the best service possible.
Should you have any questions or need further assistance please do not hesitate to reach out to us.
We value your opinion and appreciate your business.
Kind regards,
Costway inc.

Pennsylvania
1 review
0 helpful votes
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Excellent
December 29, 2018

I was very pleased with the Old World Wine Holder - It came with in a few days - I didn't have to wait long at all.

Date of experience: December 27, 2018
Nancy L. — Costway Rep
over a year old

Thanks for your trust of our website.
Wish you always be happy with our product.
Looking forward to our further cooperation.
Kind regards.
Costway inc.

RU
3 reviews
1 helpful vote
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Costway the best
December 29, 2018

I really like this supplier. Any problem of my customer is solved quickly and positively. Processing and shipping fast. Bonuses for sales and promotions. I love Costway

Date of experience: December 27, 2018
Nancy L. — Costway Rep
over a year old

Thank you for leaving us such a wonderful review!
Our dedicated staff will be pleased to hear your high praise.
We work very diligently and it will provide us with great encouragement to keep doing what we are doing!
We look forward to serving you again in the future.
Kind regards,
Costway inc

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States