Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 21st among Marketplace sites.
Good desk. Easy assembly. Functional. Good value. Happy
It was delivered earlier than expected and works awesome!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I love my portable washer and dryer. The dryer is ventless and they both fit nicely in my kitchen. No more basement steps for me!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I don't know as I was at work when it was delivered.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I ordered an easel for my grandson's 2nd birthday. It was exactly as was described and delivered in a timely fashion.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
It was a very simple process from ordering to receiving the table I ordered.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Fantastic value for money! Shipping was quick and the item delivered was intact and undamaged. The patio umbrella quality was better than expected for the price I paid. My first purchase with Costway will not be my last! :)
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I didn't like or wanted the air conditioner after I discovered that it operates on Ice packs. I called for a returned label with NO help and they never tried to help and I have an air conditioner in a box that I don't want. I will never order from this company again!
Hi Sherron,
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
My only problem was that it is very heavy and the delivery company left it on my steps so I couldn't go down my front stairs. I had to wait for help to get it moved.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Order arrived and product is wonderful. Customer service was great.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
I ordered a portable AC unit and the delivery guy was friendly and happily carried it up the stairs for me. It came in good time and I have been using for the past 2-3months. It works well for closed rooms but not as well for open plan-rooms. During the heatwave this summer, it wasn't as effective but it was better than nothing. I would still recommend the product and think its a great buy.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Great cheap prices great quality kind of small I love this place
Thanks for your review.
We will provid better products and services in the future.
Welcome back to our website again.
Kind regards.
Costway inc.
The overall bedroom set looks really nice, but: The dresser bottom drawer was broken and cracked
One night stand had a chipped bottom frame
They also call me before shipping that the bed bottom frame was not included in the set. I had to add it to the total cost.
Sorry to bring you the bad experience.
We will provid better products and services in the future.
Welcome back to our website again.
Kind regards.
Costway inc.
Many hours of assembly and not the best quality. Had to maneuver the pieces a lot in order to line up to assemble.
Sorry to bring you the bad experience.
We will provid better products and services in the future.
Welcome back to our website again.
Kind regards.
Costway inc.
Worked as described. Every now and then I have to restart it but its not a big deal and has been a blessing in Florida heat.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Promptly delivered! Well packaged, very clean Product inside & out, delivery to me was simply Perfect, truely! Thank you
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I ordered an ergonomic chair and it came quickly and is great quality.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
The whole experience was easy and it arrived earlier than expected
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I ordered my item during a week day. I received it in 2 weeks. I am not one to complain, but I needed it within the alleged stated arrival time. Item is okay, don't know if I will shop here again.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Excellent service, fast shipping best quality product.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Answer: Good luck! Seriously. This company should be shut down! I sent the table set I ordered back, did not get a refund or a replacement. I lost $109.99 I will never order something with this company name on it again!
Answer: Hello, We will send you an email about the tracking number when the items are on its way to you. If you do not receive this email, you can send an email to service@costway.com. Our customer service staff will send you the tracking number. Dorise
Answer: Dear guest, may I know your order number? If you can't find the order number, could you send us your email?
Answer: Yes, we are able to ship to Tennessee, for more information please refer to https://www.costway.com/Shipping-Guide/
Answer: Hi Lory, Thanks for your feedback. Can you provide more details about the problem you're having? I will work with our after-sales team to solve the problem for you. If you can provide more details, please email service@costway.com Greeting, Lily
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.