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CostwayReviews 1,176

2.6
How would you rate Costway?
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Costway Reviews Summary

Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 21st among Marketplace sites.

service
115
value
103
shipping
104
returns
73
quality
102
This company responds to reviews on average within 13 days

Instant Feedback

5,266 reviews
New York
1 review
0 helpful votes
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Thanks
November 1, 2022

Good desk. Easy assembly. Functional. Good value. Happy

Date of experience: November 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Pennsylvania
1 review
0 helpful votes
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Satisfied customer
November 1, 2022

It was delivered earlier than expected and works awesome!

Date of experience: November 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Iowa
1 review
0 helpful votes
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Perfect portable washer and dryer
November 1, 2022

I love my portable washer and dryer. The dryer is ventless and they both fit nicely in my kitchen. No more basement steps for me!

Date of experience: November 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Australia
1 review
0 helpful votes
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Got it
November 1, 2022

I don't know as I was at work when it was delivered.

Date of experience: November 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Australia
1 review
0 helpful votes
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Great product and service
November 1, 2022

I ordered an easel for my grandson's 2nd birthday. It was exactly as was described and delivered in a timely fashion.

Date of experience: November 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Australia
1 review
0 helpful votes
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Easy peasy
November 1, 2022

It was a very simple process from ordering to receiving the table I ordered.

Date of experience: November 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

GB
1 review
0 helpful votes
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Patio Umbrella
November 1, 2022

Fantastic value for money! Shipping was quick and the item delivered was intact and undamaged. The patio umbrella quality was better than expected for the price I paid. My first purchase with Costway will not be my last! :)

Date of experience: November 1, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Georgia
1 review
0 helpful votes
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UNHAPPY
November 30, 2022

I didn't like or wanted the air conditioner after I discovered that it operates on Ice packs. I called for a returned label with NO help and they never tried to help and I have an air conditioner in a box that I don't want. I will never order from this company again!

Date of experience: October 31, 2022
Nancy L. — Costway Rep
over a year old

Hi Sherron,
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.

Iowa
1 review
0 helpful votes
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Treadmill
October 19, 2022

My only problem was that it is very heavy and the delivery company left it on my steps so I couldn't go down my front stairs. I had to wait for help to get it moved.

Date of experience: October 19, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.

California
1 review
0 helpful votes
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Playset
October 14, 2022

Order arrived and product is wonderful. Customer service was great.

Date of experience: October 14, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.

California
1 review
0 helpful votes
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I ordered a portable AC unit and the delivery guy was friendly and happily carried it up the stairs for me. It came in good time and I have been using for the past 2-3months. It works well for closed rooms but not as well for open plan-rooms. During the heatwave this summer, it wasn't as effective but it was better than nothing. I would still recommend the product and think its a great buy.

Date of experience: October 10, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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Great
November 4, 2022

Great cheap prices great quality kind of small I love this place

Date of experience: October 5, 2022
Nancy L. — Costway Rep
over a year old

Thanks for your review.
We will provid better products and services in the future.
Welcome back to our website again.
Kind regards.
Costway inc.

Idaho
2 reviews
0 helpful votes
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Packaging to be improved
November 4, 2022

The overall bedroom set looks really nice, but: The dresser bottom drawer was broken and cracked
One night stand had a chipped bottom frame
They also call me before shipping that the bed bottom frame was not included in the set. I had to add it to the total cost.

Date of experience: October 5, 2022
Nancy L. — Costway Rep
over a year old

Sorry to bring you the bad experience.
We will provid better products and services in the future.
Welcome back to our website again.
Kind regards.
Costway inc.

Maine
1 review
0 helpful votes
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Product review
October 5, 2022

Many hours of assembly and not the best quality. Had to maneuver the pieces a lot in order to line up to assemble.

Date of experience: October 5, 2022
Nancy L. — Costway Rep
over a year old

Sorry to bring you the bad experience.
We will provid better products and services in the future.
Welcome back to our website again.
Kind regards.
Costway inc.

Georgia
1 review
0 helpful votes
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Ice maker
October 4, 2022

Worked as described. Every now and then I have to restart it but its not a big deal and has been a blessing in Florida heat.

Date of experience: October 4, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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Promptly delivered! Well packaged, very clean Product inside & out, delivery to me was simply Perfect, truely! Thank you

Date of experience: October 4, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
1 review
0 helpful votes
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Great Chair
October 4, 2022

I ordered an ergonomic chair and it came quickly and is great quality.

Date of experience: October 4, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

Kentucky
1 review
0 helpful votes
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Easy
October 4, 2022

The whole experience was easy and it arrived earlier than expected

Date of experience: October 4, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

California
2 reviews
0 helpful votes
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Still testing it out.
October 4, 2022

I ordered my item during a week day. I received it in 2 weeks. I am not one to complain, but I needed it within the alleged stated arrival time. Item is okay, don't know if I will shop here again.

Date of experience: October 4, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

New York
1 review
0 helpful votes
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Quality & service
October 4, 2022

Excellent service, fast shipping best quality product.

Date of experience: October 4, 2022
Nancy L. — Costway Rep
over a year old

Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.

From the business

Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


costway.com
Founded in 2008
Fontana, CA, United States