Costway has a rating of 2.6 stars from 1,176 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Costway most frequently mention customer service, phone number and credit card. Costway ranks 21st among Marketplace sites.
The whole process was very easy. I was able to locate the site and shop around until I found what I wanted. No other store was able to come near the quality and price that I was able to find here. The ordering was very simple, the shipping process was great, the arrival of the bench was wonderful. The bench was placed in my memory garden with all my beautiful flowers.
Like the chair, but they didn't send all of the right parts so it doesn't function the way it should. Super annoying considering I paid so much for it. Had trouble getting a hold of anyone to send the right part to fix. So only 2 stars.
Sorry for the convenience.
If you have any questions, could you please forward your question or concern as well as the order number to our customer support at service@costway.com?
We will solve your problems as soon as possible
Kind regards
Costway inc.
Fast delivery, great price for a quality product. Easy to install. I have already seen a drop in my electric bill.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Love this piece. It arrived with a damaged part but customer service was great and they replaced the damage piece.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I ordered an item and it arrived within a reasonable amount of time. It wasn't quite what I wanted but that was my fault because I assumed it would be the same as the one I had seen in a shop, it wasn't, it's bigger. It also came in pieces which was totally unexpected, but with a little help not insurmountable. The wrapping was excessive and required a lot of effort to remove, so perhaps a little less enthusiasm from your packers would make it easier for people with arthritis to remove.
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
The order was shipped and received in a very timely manner.
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We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Impressed with the quality... directions were a bit overwhelming, but totally enjoying sitting on the porch gliding away!
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Great I love it so much the color and size are perfect
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Good experience with ordering, timely delivery and good product. The order was a gift that was well appreciated.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Very fast shipping and amazing prices... the quality of the merchandise was exemplary
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Received my umbrella fast. Good quality. Didn`t realize it was so big but really love it. It shade my whole back porch. Kept it cooler this summer.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Product came sooner than I expected. I purchased a 1.5 hp meat grinder. I used it several times and it has lots of power. I grind a hole chicken bones and all for pet food. The meat slides through without and problem. Very fast.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Good. Don't have any further comments. Delivery was quick
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Received my order and just love it. Its exactly what the info suggested and easy to build
The item also came a lot faster than suggested so that was a great bonus
Would definitely be purchasing from Costway again
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I needed extra room in my grocery cart and got it.
I wanted basket for my purse & small items and got it.
Extremely pleased senior.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Thank you! It was quick and the table was pretty. Wish the benches were a bit sturdier/had support in the middle though. Feels like it would break if someone heavy sat on it.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Fast delivery, furniture is just like the picture online.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Great product works well I got product in a timely manner and no issues at all
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
1) great speedy delivery
2) value for money and great service
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Bought for an electric fireplace we put in our living room. Very light and easy to install. Looks very nice. Have cool touch so don't have to worry about kids touching it
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Answer: Good luck! Seriously. This company should be shut down! I sent the table set I ordered back, did not get a refund or a replacement. I lost $109.99 I will never order something with this company name on it again!
Answer: Hello, We will send you an email about the tracking number when the items are on its way to you. If you do not receive this email, you can send an email to service@costway.com. Our customer service staff will send you the tracking number. Dorise
Answer: Dear guest, may I know your order number? If you can't find the order number, could you send us your email?
Answer: Yes, we are able to ship to Tennessee, for more information please refer to https://www.costway.com/Shipping-Guide/
Answer: Hi Lory, Thanks for your feedback. Can you provide more details about the problem you're having? I will work with our after-sales team to solve the problem for you. If you can provide more details, please email service@costway.com Greeting, Lily
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.