On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Costway Canada has a rating of 3.3 stars from 508 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway Canada most frequently mention customer service, good quality and fast delivery. Costway Canada ranks 16th among Marketplace sites.
We monitor reviews for authenticity
This was my first purchase from Costaway and overall I'm happy with the product and service. The product was missing a few bolts, but oh well, they were replaceable at a local hardware store.
Easy find, good description, good pictures and good price. Now let see the delivery process.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Good service, deliver in province of Quebec, arrived earlier than supposed. Good quality, beautiful material and furniture. Tks
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Update, received the following week. Quality seems pretty good. I like venting. I can certainly see how it will help keep it in place when windy.
Haven't received it yet. I have however received a couple of emails from customer service. Hope to receive my umbrella next week
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
I was asked to submit some feedback, and was told when I did I would receive a gift, but there was no gift. However, I love the kitchen cart I ordered.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Seems like a good price.A quality product that arrived around the time expected.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
The power on and off switch of walking pad broke after 2 weeks of usage. I don't know how to replace it.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I was able to track my air conditioner and I thought I'd have to pick it up somewhere but I didn't, it came right to the door. I was able to read the directions easily and get it working in no time.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Saved the site until Spring. Easy to navigate and find what I needed in reasonable time. Delivered fairly soon, well packaged, and in good condition. Set exactly as described and maybe even better.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
The easiest website I've ever used :)) Delivery by FedEx wasn't so great, the driver left the box in the foyer of my apartment building, said "it was too heavy to deliver to my apartment". In future I will not make purchases from your company if you use FedEx to deliver.
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
The easiest website I've ever used :))
Good shopping experience. It looks nice and works well as a fan, will try it out when the summer comes.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
I receive one box within a day or two of the order. I did not receive the second parcel of that two-part box for at least another eight days.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
The shopping experience was very frustrating. There are not enough filters to shop for and compare products. There are SO MANY 8000 BTU products but no clear indication as to what the difference is. We picked one with the best ratings but actually have no idea why it is any better or worse than the other 8000 BTU products.
We did receive the product and tried it out over several nights. We don't find it to be cooling enough for the master bedroom and the room is still quite hot and uncomfortable. It also turns on and off all night which a) is disruptive to sleep and b) leaves the room feeling hot and sticky in between cycles.
This product is not effective or worth the money but unfortunately we accidentally threw out the box it came in and so we cannot return it. :(
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
It works ok but does not put out 3000 psi.puts out around 2100 psi
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
After shopping around it turned out Costway had the best price for Costway Portable Washers so I gave it a shot. The delivery was early by a day or two and the machine works great.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
It took 3 adults (with PhDs) and numerous hours to assemble this product. The instructions are extremely poor and the item is still not working. I would love some assistance. Thank you!
Sorry for the inconvenience.
We will contact the customer service to solve the problem for you as soon as possible.
Kind regards.
Costway inc.
Easy and simple for sure.
I have this item in my truck, loaded with water and have successfully watered plants
in my phase not watered by our sprinkler system.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users. Welcome back to our website again.
Kind regards.
Costway inc.