Costco

Do not by it, is not the same quality that appears at the picture of the box, very bad flavor, there are only oats

Oh man, ordering a viable product should not be this hard in this day and age.
Unfortunately I have had issues since the beginning of placing my order.
I originally had the order to be shipped to my new address, which was cancelled after it was placed but not processed due to it not being an address I have lived at for more than 3 months. This right there was irritating for two reasons, 1. I am moving- why can't a new address be used? 2. Because it could be placed, their policy is to put a hold on your card for this amount, but even though it wasn't even processed I was given a 7-10 business day ETA on the release of the hold. Which means my money- that was never used, could not come back to me due to an order that again was never even processed fully. This made it difficult to replace the order and go about my usual financial business. Then finally and eventually, I received my order, but not as advertised! The promotion was supposed to include a gift card to google play, but wasn't in the box. I will say this was simply resolved with a refund of that amount- however it was kind of frustrating to learn that refund process would only take 1-2 business day's, which then begged the question as to why I was given such a long eta on my other issues! And also, I wanted the package as advertised, it was part of my reasoning for purchase. Next, the TV I ordered wasn't even the correct specs as advertised BY both Costco and the product brand. So now I have spent around $750 with taxes, shipping, and everything else for an item that really only had half the things I was looking for... EXTREMELY frustrating and disappointing. No other site or company have I had this many issues with when ordering online, which is how I do most of my shopping. Normally Costco is a company I prefer to give business too, but now I'm feeling foolish for not going with a different place, as the price for this tv is now available on other places negating the value of being a member to Costco and receiving "better special" pricing.

Spent 1400 on a nice washer and dryer on March 28. Waited a month, called the warehouse and was told it was sitting in a warehouse in ABQ. DSO had been contracted to deliver it (That's right. Owned by DeJoy, dismantler of the USPS). The warehouse reached out to DSO and got a delivery date. Day came and went. Guys swear they were there and left messages on two phones. Didn't happen. DSO lied. Costco doesn't care. Another delivery date was set and they didn't show. Another day and they call the morning of to say they have the appliances but not the hoses for the washer. Should they still deliver? Hours spent on the phone (after the delivery driver gave his buddies phone number instead when asked for his supervisors number) the washer and dryer were delivered on that day with the hoses but WITHOUT the dryer cord. That was on May 7th. Three promises to deliver or FEDEX the cord have been broken. In the two months since Costco happily took my $1400, I have spent about 25 hours in a laundromat and probably another $160 in quarters for the machines there. And Costco doesn't care.
Go elsewhere. Rent a truck and pick it up yourself. Pay your nephew to go get it for you. Some alternative to Costco delivery. Because two months later, crickets.
I know I could buy my own dryer cord but this is a remote area an hour away from anyplace that might sell them, and they are currently out of stock. Plus, I kept believing that Billy at DSO Home delivery in Albuquerque was telling me the truth about his desire to resolve this right away.

I was placing an an online order and everthing went well. At check out, however, I was charged $65.00 more than total I was shown. I retried submitting the order 5 times. I called the number for online services but they were not available. As I had put in my CC# thinking my order had gone through I tried to contact the online # again. No response. I tried calling the general customer service number, no response. I finally found the number for the corp. office, surprise-no response. I am still not sure whether my card was charged or not. I have no response from any of the numbers I thought may help me. The only response I received was a general message saying due to Covid we are not able to answer your call, we will get back to you as soon as we are able. So, where is my money? Can I try to purcahse it elsewhere without getting a bank penalty? How long can they keep my money or if they don't have my money, when will I know? I reccomend not shopping at costco.com until the company has enough employees to service customers. Times are hard, that is one more reason I need to know where my money has gone. I wish the best for all employees whose company leaves them with no answers.

Ordered a GE Fridge Aug 28th and scheduled delivery for Sept 10th between 2-6pm. After waiting until 6 no one showed up or called. Called the number for delivery support and was told that they only schedule the delivery they dont actually deliver the item. After calling costco the next day, I was told that the delivery guys ran out of time and couldn't deliver it the night before. Rescheduled for Sept 12th and the exact same thing happened again. Called costco the next day and they said they weren't responsible for delivery since it was coming from GE. And offered to reschedule delivery for the Sept. 19th. At this point I had no faith in whoever was going to do the delivery and decided to cancel the order and buy from someone else who would actually take responsibility for something they sell. 4 days later got another call from same "scheduling company" telling me the fridge was going to be delivered on the next day. This had to be the worst example of service I have ever seen. Costco blamed GE for using a bad delivery company and said that there was nothing they could do. GE just didn't care when I called them. So if you dont care about wasting your time or if you are not in a hurry to get a product go ahead and roll the dice. Just know when you get a bad roll there is no help coming so just cancel the order and go through someone else.

W but moldy bread so l but still ok good for big families but they should get other brands then it would be a 4

This is Costco. This is not honey. I was raised producing honey all my life, end the real honey never, ever separates that disgusting appearance

I just wanted to share that today I been in pacoima costco and Jacob the cashier was really rud with us he provided the bad service never I saw he refused to do a separed receipt we just asked for that he sent us to the line again I we did it when we was ready he just close the register and left us so who hired this employees or who give the training this is unseptable I hope you do something to provide training in hy to do the customer service because this is really bad remember you sale experiences no items

MANAGERS AND CORP DON'T CARE! They allow rude and unprofessional people to work in departments where their employees constantly interact with customers, this is a big problem in the return department.

About a year ago, I had an issue with this store. After my complaint, this employee and a "supervisor" mocked me because I had complained about their prior rudeness. I called Corp but Corp showed how much they care about their customers because these women are still in the same department. What's worse, these bullies now have other, rotten employees who follow their unprofessional example.

Yesterday at this store, Twyla S. Was lecturing me about returning an item. I had purchased 2 of the same items in the same week, but had paid an extra $3 on one item. I decided to return the one I paid more. I had my receipt and the item was unopened. After my transaction, I asked the manager about the return policy and the managers did not agree with what Twyla S. Told me, yet they didn't inquire further into the situation.

After 18 years of membership, I am considering to cancel it. Do I really want to pay $110 in exchange for nasty service? All I ask is that I receive decent service with respect, nothing more than that. COSTCO, you need to consult with those who train Nordstrom and the Dollar store employees. It's unbelievable that a high and low-end store treats their customers with a better attitude and service than your company does - without paying a membership fee.

I strongly believe these employees have a problem with me because I don't let anyone walk over me. It seems like the problem these fools have with me is that I know what is right and don't allow anyone to mistreat me.

Ordered a GE gas range, Website stated installation was inlcuded. Items delivered, no installation offered. NEVER ORDER from Costco.com!

Do not get frozen ribeye steaks from Costco delivered; packaging was terrible. Steaks sucked, absolutely no flavor!