Derek D.

Ordered a GE Fridge Aug 28th and scheduled delivery for Sept 10th between 2-6pm. After waiting until 6 no one showed up or called. Called the number for delivery support and was told that they only schedule the delivery they dont actually deliver the item. After calling costco the next day, I was told that the delivery guys ran out of time and couldn't deliver it the night before. Rescheduled for Sept 12th and the exact same thing happened again. Called costco the next day and they said they weren't responsible for delivery since it was coming from GE. And offered to reschedule delivery for the Sept. 19th. At this point I had no faith in whoever was going to do the delivery and decided to cancel the order and buy from someone else who would actually take responsibility for something they sell. 4 days later got another call from same "scheduling company" telling me the fridge was going to be delivered on the next day. This had to be the worst example of service I have ever seen. Costco blamed GE for using a bad delivery company and said that there was nothing they could do. GE just didn't care when I called them. So if you dont care about wasting your time or if you are not in a hurry to get a product go ahead and roll the dice. Just know when you get a bad roll there is no help coming so just cancel the order and go through someone else.