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ConsumerLab.com

Overview

ConsumerLab.com has a rating of 4.8 stars from 592 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ConsumerLab.com most frequently mention many years, good work and accurate information. ConsumerLab.com ranks 1st among Alternative Medicine sites.

service
19
value
30
shipping
5
returns
5
quality
25
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How would you rate ConsumerLab.com?
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Michigan
1 review
0 helpful votes
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Whenever I am in doubt about a certain brand or the latest health hype or anything related to health, I check consumer lab. This makes me know I am well-informed consumer.

Date of experience: September 3, 2021
Tod C. ConsumerLab.com Rep
over a year old

We're glad that our information is so helpful to you, Olivia! Thank you for your review.

New York
1 review
0 helpful votes
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Mr
September 27, 2022

I use Consumer Lab all the time to make purchase decisions on supplements and food items. Found it really useful during worst of COVID for information on everything relevant. I trust CL.

Date of experience: September 27, 2022
Dawn B. ConsumerLab.com Rep
over a year old

Thank you so much for sharing this with us! We appreciate your support and are happy you find our information useful.

KR
1 review
13 helpful votes
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I made a request to unsubscribe, but they did not respond. As soon as you see this article, we hope you will respond to your subscription cancellation request.

Date of experience: October 20, 2022
Tennessee
1 review
0 helpful votes
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Great Source of Information
May 30, 2022

Consumer Lab has been very helpful in providing information on the supplements I take. I can be confident that I'm purchasing quality supplements and that I take them in the best possible way.

Date of experience: May 30, 2022
Dawn B. ConsumerLab.com Rep
over a year old

We're glad that you enjoy ConsumerLab.com James. Thank you for posting your comments.

Oregon
5 reviews
0 helpful votes
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Extremely helpful reports.
March 31, 2020

I very much appreciate the various sections of ConsumerLab reports - the good, the bad, and the ugly things about the tested items. I know I can rely on its word.

Date of experience: March 31, 2020
Dawn B. ConsumerLab.com Rep
over a year old

Thanks for letting us know, Sarah. That's exactly why we are here.

California
1 review
0 helpful votes
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NECESSARY
March 31, 2020

Our family is glad you are in our lives. It is wonderful to be able to receive important information, making it much easier to select the products we want to have in our home.

Date of experience: March 31, 2020
Dawn B. ConsumerLab.com Rep
over a year old

Thanks for letting us know, Lori. That's exactly why we are here.

Florida
1 review
1 helpful vote
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Good resource
March 31, 2020

ConsumerLab is a good resource to have. There is a lot of good information but I wish it was more affordable. I don't feel I get to use it enough for what I pay...

Date of experience: March 31, 2020
Dawn B. ConsumerLab.com Rep
over a year old

We're glad that you are enjoying your membership to ConsumerLab, Deborah. Thanks for letting us know.

Tennessee
1 review
1 helpful vote
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Subscription is worth the money
September 11, 2023

I subscribe to consumer lab I rely on them to make my decision on which supplements to take. I find the articles, enjoyable and full of excellent information. I will continue to subscribe.

Date of experience: September 11, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thank you so much for your continued trust and membership to ConsumerLab! We're delighted to know that you rely on us to help you make informed decisions about your supplement choices.

Texas
1 review
1 helpful vote
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My "go to" for info.
March 31, 2020

I appreciate the access to the encyclopedia where I always find what I am looking for. The reviews of supplements have determined my choice of brands.

Date of experience: March 31, 2020
Dawn B. ConsumerLab.com Rep
over a year old

We're glad that you are enjoying your membership to ConsumerLab, Sharon. Thanks for letting us know.

Washington
1 review
0 helpful votes
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Fantastic research and resource
March 31, 2020

I can always count on accurate and up to date information on my questions and research
A fantastic resource and I recommend this site to family and friends on a regular basis

Date of experience: March 31, 2020
Dawn B. ConsumerLab.com Rep
over a year old

Thank you very much for sharing that, Irene. We are very glad that you appreciate the work we are doing. We appreciate your support.

Tennessee
1 review
5 helpful votes
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Awesome!
April 24, 2021

ConsumerLab is a great resource for me and my patients. It's my go to reference whenever I have a question concerning an over the counter supplement. I particularly appreciate the "what it does" sections that contain the most up to date research concerning the products common uses and scientific studies regarding those claims. Dr. Tod Copperman does a fantastic job reviewing products, testing for safety and highlighting the most up to date information regarding their uses. Consumerlab has also been a great resource during the COVID pandemic in regards to FACTUAL information about masks and vaccines. This is a fantastic subscription for the medical community and consumers alike - worth every penny! THANK YOU AND KEEP UP THE GREAT WORK!

Date of experience: April 24, 2021
Tod C. ConsumerLab.com Rep
over a year old

Thank you for you kind words. Just so you know, we could not do it without our excellent team of researchers, editors, programmers, and other staff, and without the support of members you like you!

Washington
1 review
0 helpful votes
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A source I can trust
March 31, 2020

I rely on ConsumerLab to give impartial reviews based on science. I continue to learn from the reviews and base my use of supplements on the information.

Date of experience: March 31, 2020
Dawn B. ConsumerLab.com Rep
over a year old

Thank you for that nice review, Christine. We're glad that you appreciate our work. Thanks for your support.

California
1 review
0 helpful votes
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Always excellent for the things you do review
April 3, 2023

Would like to see more supplements/herbals/foods reviewed. Excellent job with the Chia and flax reviews. Would like to see saffron not just the supplement for saffron reviewed.
Thank you for asking

Date of experience: April 3, 2023
Dawn B. ConsumerLab.com Rep
over a year old

Thanks for your review, Anne. You can always feel free, as can any member, to shoot us suggestions via email.

Ukraine
1 review
0 helpful votes
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Excellent
May 26, 2021

This is the lab of happiness))) and a perfect supplier of herbs and a healthy way of living. The service is always on a high level. Thank you for a good job.

Date of experience: May 26, 2021
Pennsylvania
1 review
1 helpful vote
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Excellent in every way. Highly recommended!
Site contains more info than anyone would ask for.
I never buy any vitamins or supplements without running them thru consumerlab.com

Date of experience: March 31, 2020
Dawn B. ConsumerLab.com Rep
over a year old

We're glad that you enjoy ConsumerLab.com. Thank you for posting your comments.

New Jersey
1 review
0 helpful votes
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Ideal site
March 31, 2020

My experience with this site has been excellent in every respect. Not only are individual products analyzed, but detailed, comprehensive information is given about each nutrient.

Date of experience: March 31, 2020
Dawn B. ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Victor!

Minnesota
1 review
0 helpful votes
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Easy to follow, yellow highlighted sentences help. Trust their reviews... very thorough. Wish they would include more brands, like Oregon's Wild Harvest and Pure essence.

Date of experience: March 31, 2020
Dawn B. ConsumerLab.com Rep
over a year old

We're glad to have you as a member, Peggy! Thanks for your review. You can always feel free, as can any member, to shoot us suggestions on what products you would like to see us test.

Texas
1 review
40 helpful votes
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Be careful..
February 9, 2019

If you sign up for a free trial they will put the funds for a full membership on an authorization hold in your account wether you are using a credit or debit card. The website says the funds will be on hold for 5 days (the length of the trial) even if you cancel before those 5 days are up.

Here it is day 6 for me, I cancelled the trial on day 2 or 3, and the funds haven't been released by today day 6 so I called in. I was told at first it would take 7 days for my bank or card company to release the funds.

I told them no, I specifically used my PayPal debit card for this transaction because they release funds in hours not days. This has been tested by me on multiple occasions, so yes I know it to be true.

They asked when my trial ended, and I told them when I cancelled it. I was told 5 days after I signed up was when it ended even if I cancelled the "free trial" before then. I was then told that if you cancel your trial they would put a note in your account so you won't be charged at the end of the 5 days. If you need their services go for it I guess. I needed information on one thing and their top picks were discontinued, so I ended my membership as it didn't help me. So thanks for nothing but a headache I guess.

**My funds for the trial have now been released. So I guess it's just important that you know the information I've left above. The trial last a full 5 days even if you cancel bwfore those 5 days are up and they hold your funds ($42) for a full 5 days even if you cancel. In my case it was longer**

ConsumerLab.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 6, 2019
Tod C. ConsumerLab.com Rep
over a year old

This review of how a free trial works is not accurate, so I'd like to clarify. If one takes a free 5-day trial, it is correct that a credit card is needed and the amount of a membership is "held" (but not charged) during the trial. If a person opts to cancel the trial and not have it turn into a membership, the funds that were held are immediately released by us -- the same day. The confusion this person had resulted from the fact that card companies and their banks often take several days to process this release, so it can take a while before the funds appear to be released. In fact, PayPal explains this on their website, noting that it can take "3 to 30" days. We explained this to the person who wrote this comment. We are glad that she added a note that her funds were released, but it would have been best if she explained the process correctly and that the cause of the delay was not ours.

Ohio
1 review
6 helpful votes
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PROTEIN POWDER REVIEWS COMPLAINT
December 14, 2022

General info useful but reviews on the same brands over and over are not.
Most of the time the brands I use are never reviewed. For instance, Protein Powder/ I use SUNWARRIER PROTEIN ORGANIC WARRIOR BLEND IN BOTH CHOCOLAT AND VANILLA. Sold at CVS.and Vitamin Shoppe Never shows up in your reviews. Very annoying.
Also KOS protein powder, same, You NEVER review it!
Magnesium Taurate capsules from Cardiovascular Researcch.No reviews by you!
Probably wont renew if you continue to ignore these popular items

Date of experience: November 14, 2022
Pennsylvania
1 review
0 helpful votes
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Great resource
October 24, 2022

I always consult Consumer Lab prior to purchasing supplements and have also
Learned a great deal from the articles and videos they share with subscribers on a variety of
Health-related topics.

Date of experience: October 24, 2022
Dawn B. ConsumerLab.com Rep
over a year old

Thank you for that nice review, Judy. Thanks for your support. We're glad that you appreciate our work.