I signed up as a member thinking that I would be charged once a month, but you paid for a year's subscription at once, requesting cancellation subscri

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I signed up as a member thinking that I would be charged once a month, but you paid for a year's subscription at once, requesting cancellation subscri

asked by uiyong p. on 10/20/22

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Tod C. [ConsumerLab.com Rep] · Answer 1 · 2022-10-21T12:25Z

Tod C. [ConsumerLab.com Rep]

on 10/21/22

Hi - We don't charge every month; just a single charge for a 1-year or 2-year subscription as noted on the page where you joined. We show the calculated cost per month for reference, so you can see that the 2-year subscription is less expensive. If you would like to cancel, please email subscription@consumerlab.com with your name and email and we will process your request (typically within 1-2 business days).

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